I have been fortunate enough to visit the two Alton Towers hotels numerous times and the original 'Alton Towers Hotel' remains the better of the two in my opinion.
The hotel has a relatively classy feel to it, with lots of hidden magical touches from the the magic doorbell (try pressing it as you walk in) and the special steps for the little ones at reception to the giant chair and beautiful garden. It is a shame some basic hotel services like a porter seem not to be available any more however.
The rooms were well kept and clean but are still in need of refurbishment, particularly the bathroom which is on par with the bathroom of an average Travelodge aside from the fact it is a bit bigger. I like that a basic room service drinks and snacks menu was available although it would have been better on a menu (as it used to be) than on the tv remote control stand.
Breakfast and our evening meal were great, the staff in the restaurants were definitely a highlight of the trip. They went out of their way to get a menu item requested by my son too (sorbet). I haven't tried the new Emperor Grill restaurant yet but I'm glad to see that the resort have improved the food offerings greatly. (there is also a new ice cream parlor and coffee bar at Splash Landings hotel).
Another good stay overall, but I can't emphasize enough the need to modernise some of the rooms!
- Also Known As:
- Alton Hotel Tower
- Alton Hotel
- Official Description (provided by the hotel):
- This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure!Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. ... more less