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“Limited Endorsement” 3 of 5 stars
Review of Courtyard by Marriott Hamilton

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Courtyard by Marriott Hamilton
3.0 of 5 Hotel   |   1 Riverfront Plaza, Hamilton, OH 45011   |  
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Ranked #1 of 1 Hotels in Hamilton
Orlando, Florida
Top Contributor
340 reviews 340 reviews
104 hotel reviews
Reviews in 161 cities Reviews in 161 cities
126 helpful votes 126 helpful votes
“Limited Endorsement”
3 of 5 stars Reviewed May 24, 2013

This is a good Marriott with a good location along the river in the center of downtown Hamilton. The motel is well appointed and you should enjoy a stay there - is has all the bells and whistles of a Courtyard.

I arrived on a Saturday night in the middle of a "Margarita Crawl" in downtown Hamilton. I question both the event and the hotels participation in such an event. Is it wise to foster drunks walking from one location to another in downtown traffic on a Saturday night???? I question the wisdom of such a decision and, therefore, the decision making ability of the management.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review, June 5, 2013
Grady M,
Thank you for writing a review about your experience with us at Courtyard Hamilton. I’m pleased to hear that our location and accommodations made for an enjoyable stay. We value you as our guest and hope you’ll have an opportunity to visit us again soon. Thank you again for writing

Sincerely,
Carman Johnson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
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    13
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Elizabethtown, Kentucky
Top Contributor
86 reviews 86 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 13, 2013

This is the second time we have been to this motel. We chose it because of its proximity to a family wedding being held at Lake Lyndsay. The rooms were very clean and nice. The hotel was very quiet due to being down on the river away from the main traffic that flows through Hamilton. The staff was very accommodating during our stay. We didn't eat at the new restaurant/bar but it looked nice. I did check out the prices at the restaurant and they were a little high ($9 for a burger) but we probably would have eaten here if we had the time. We also would have used the pool and fitness center had there been time. We would definitely stay here again.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review, April 26, 2013
Brenda T,
It’s great to hear from you! Thank you for taking the time to write a review about your stays with us at the Courtyard. I’m happy you enjoyed your stay, the cleanliness of our rooms and found our staff accommodating to your needs during your visit. We enjoyed having you as our guest and hope you’ll visit us again soon. Thank you again for writing.

Sincerely,
Carman Johnson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2013

My fiance and I stayed here the last Saturday of March. We were in town to visit family and to be honest, Hamilton doesn't have any other hotels unless you want to drive down Route 4 towards Cincinnati. Although we arrived 3 hours early, the man at the Front Desk did an exceptional job finding us an open room and was very polite and accomodating. The room was very clean and relaxing. The only issue we had was hearing doors in the hallways close and waking us up through the night. Other than that, we couldn't have asked for more. Would definitely recommend this hotel to others!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review, April 17, 2013
CCRolly,
Thank you for sharing your experience with us at Courtyard Hamilton. We're glad you stayed with us and appreciate your business. I’m happy to hear you found your room clean and relaxing as well as our friendly staff accommodating to your requests. I apologize for any noise disturbances you encountered during your stay. We value you as a guest and hope we’ll see you again soon. Thanks again for writing.

Sincerely,
Carman Johnson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Framingham, Massachusetts
Top Contributor
178 reviews 178 reviews
18 hotel reviews
Reviews in 35 cities Reviews in 35 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed March 27, 2013

Not bad for the only option in Hamilton, OH. It is a bit pricey but not too bad. There is room service, which is a plus. The rooms were clean and the location was quiet. I would most definitely stay again.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renee B, General Manager at Courtyard by Marriott Hamilton, responded to this review, April 3, 2013
Justin H,
Thank you for taking a moment and writing a review about your experience at Courtyard Hamilton. We're glad you stayed with us and appreciate your business. I'm happy to hear that our location and cleanliness of our hotel met your expectations. Thanks again for writing. We hope to see you again soon.

Sincerely,
Carman Johnson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Top Contributor
103 reviews 103 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 17, 2013

I stayed here last week. The hotel is modern and in great condition. The restaurant is really nice. I was asked at the bar if I wanted a menu. I hesitated but the bartender advised me to eat here. She said the chef was very good. Well holy cow. I ordered dinner (swordfish) it was priced at 20 dollars. They could have charged double and I still would have been impressed. What a fantastic meal!!!
Tonya the bartender is just a delight as well.
I hope my business travel takes me here again soon.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review, February 28, 2013
ghuizer,
Thank you for your review. We're pleased to hear that you enjoyed your visit with us and liked our property. I'm especially glad that you enjoyed the swordfish and had a wonderful meal. I'll make sure to let Tonya know of your kind comments. We hope your business travels will bring you back to our hotel too! Safe travels.
Sincerely,
Carman Johnson, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed February 3, 2013

We stayed there one night ... the rooms were very cozy,comfortable and clean. The shower was awesome ... it had a special shower head that took away all my aches and pains of a 7-hour drive that day. The only downer after a long day on the road was a bottle of water in my room that had a big pricetag on it of $3. Not very welcoming for a tired, thirsty traveler or accommodating and a tacky first impression. My biggest complaints are with the restaurant on premises and the weekend front desk guy. I walked into the lobby at 6:30 a.m. on a Saturday, sleepily asked for some coffee and the young *&$## told me "we don't serve coffee, we serve Starbucks." I felt like saying: You know, dispense with the semantics, just direct me to the caffeine. While trying to process this idiotic remark, I heard myself saying, "OK, where's the Starbucks?" The front desker then tells me no coffee until 7, when the restaurant opens. OK, no complimentary coffee, just Starbucks at $5 a pop and nothing until 7 a.m. Is it impossible to have coffee available at 6 a.m. for those early risers? Why not train the front desk moron to make the Starbucks and not wait for the restaurant staff? Is this asking too much? The restaurant has issues, too. The caesar salad is pitiful, with bottled dressing. If you want rich rich flavors of olive oil, parmesan cheese and anchovies, forget it. No attention to caesar detail here. No dressing made from scratch. Just throw it on the plate and serve it. Also, the cobb salad arrived in front of my wife missing the menu-advertised avocados and blue cheese. At the end of the meal we ordered bread pudding. We waited and waited for it and finally were told by the waitress that there will be a 20-minute wait for it because they do something special to it in the kitchen. Here's an idea: take the 20 minutes and do something special to the caesar salad at and beginning of the meal for a rousing first impression. Reading between the lines told me they wanted to make us wait to sell more after dinner drinks, coffee, etc. to a pair of waiting diners. We ended up scrapping the pudding. Check please! Next time, this restaurant will get a pass.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review, February 7, 2013
MichiganSammie,
Thank you for your review. We value your business, and we're glad you stayed with us at Courtyard. I'm glad your room was clean and comfortable and you liked the special shower head. I apologize for any rudeness you encountered by our staff and assure you that this is not our typical guest service. I apologize for the restaurant issues as well. Your feedback is important to me and I take all comments from our guests seriously. We always look for ways to improve our guest experiences, so I'm glad to read your comments and hope to use them constructively. We hope to have you return for another visit as we look forward to providing a more positive experience. Thanks again.
Sincerely,
Carman Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 26, 2013

We've have always had very pleasant experiences the many times we were fortunate enough to get a room there while visiting our Miami student. The staff has been quite helpful each time In fact, one time guests (students there from other universities) were outside our room in the hall prepping for a mock trial team competition and were a bit noisy, but not inappropriately so. I asked for a fan to mask the noise, but the staff offered to move us instead. We were given an even nicer room on a floor that was not housing the trial teams.

Also I feel it's unfair that other reviews have reported it's in an unsafe area. We have never felt uncomfortable in the area at all. It's not in a posh area, but it feels safe to us.

Room Tip: River views are nice if you can get one.
See more room tips
Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review, February 5, 2013
Deborah K,
Thank you for taking a moment and writing a review about your stay with us at Courtyard. I'm glad your visits with us have been pleasant, and I'm pleased you've found our staff to be friendly and helpful. We hope you'll continue to stay with us while visiting your Miami student. We appreciate your business and hope to see you again soon.
Sincerely,
Carman Johnson, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Hamilton

Address: 1 Riverfront Plaza, Hamilton, OH 45011
Location: United States > Ohio > Butler County > Hamilton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hamilton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Hamilton 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Courtyard by Marriott Hamilton hotel is ideal for business and pleasure travelers alike. Situated in the heart of downtown Hamilton, the Courtyard Hamilton Ohio is close to many dining, entertainment and shopping options, and is just 2 miles to Miami University Hamilton Campus. The Courtyard Hamilton offers stylish guest rooms with Marriott's luxury bedding, 32" LCD flat screen TV, and FREE High Speed Internet. Begin your day with a reasonably priced breakfast and return for a delicious lunch or dinner at Plaza One Restaurant. Maintain your healthy lifestyle in the Indoor Pool and Fitness Center. Near West Chester, our hotel in Hamilton Ohio is just a short drive to many area attractions such as IKEA, The Cincinnati Zoo, Newport Aquarium and Kings Island Theme Park. With over 7,000 square feet of beautiful event and meeting space, this Hamilton, Ohio hotel is perfect for large and small events alike. Experience unparalleled service and accommodations at Courtyard Hamilton hotel! ... more   less 
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Also Known As:
Courtyard By Marriott Hamilton Hotel Hamilton
Courtyard By Marriott Hamilton Ohio

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