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“Faulty towners at best!” 2 of 5 stars
Review of The Lion Hotel

The Lion Hotel
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The Lion Hotel
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2 Bank Square, Dulverton, Exmoor National Park TA22 9BU, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Dulverton
1 review
2 helpful votes 2 helpful votes
“Faulty towners at best!”
2 of 5 stars Reviewed June 27, 2012

Really sorry but when you book a room for that price you don't expect your heart to sink as soon as you hit the reception. We checked into our room and were transported back in time 15 years. This is a hotel crying out for a refurb. I had left my gorgeous home for a night away and really didn't expect this in the middle of Dulverton. I could have cried. Quickly went straight out to the restaurant two doors up to console ourselves with the usual open armed welcome and excellent food which always greets us there. Lion staff very odd, sure Manuel was lurking in the background and expected Cybil to appear at any moment. No people skills at all, just wanted our money. Mill house next time for us.

Stayed January 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
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    8
    11
    5
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6
31
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Axbridge, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 11, 2012

We stayed two nights here because it was the only hotel in Dulverton. For £82 the room was very poor value. It was a shrine to peeling wood chip wall paper. There were stickers on the toilet cistern that had been there so long the writing had been worn off. The towels were tiny and the shower was such a dribble it took ages to rinse my hair. One window looked our onto a wall and a roof with broken tiles. The other looked into the yard of the restaurant next door. Consequently both windows had net curtains so thick that there was very little natural light, which made the room really depressing.As we were the only people staying there I could not understand why we were not offered a better room. I can only assuse the other rooms were worse.
In fairness the evening meal we had was very good although the service was average. We were served by a nervous little girl who I have to assume was old enough to be at work but truly looked no older than 12.
Loved Dulverton but would never stay there again.

  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Germans , Cornwall
Top Contributor
101 reviews 101 reviews
20 hotel reviews
Reviews in 65 cities Reviews in 65 cities
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed April 19, 2012

We called here for dinner on Saturday while staying on Exmoor and enjoyed an excellent meal. The staff were friendly and helpful. The hotel is situated in one of the most scenic villages on Exmoor

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 31, 2012

Had a lovely day on Exmoor, good supper in the Dining Rooms next door to the Lion in Dulverton and then decided not to drive home late but stay overnight. Had a choice of 2 double rooms at the Lion - one looked a bit grim so chose Room 9 which seemed better. The reception and welcome was friendly but not very professional or on the ball. The owner/s seemd to be hidden away upstairs and no-one in charge.
The room was not good. Thin pillows, the bed was too wobbly and soft and kept rolling away from the wall on its castors. The towels were small, there was no hot water for a bath - neither at 10pm nor the next morning - the extractor in the bathroom sounded like an aeroplane landing at Heathrow, there was no chair or stool in front of the dressing table, the curtains were so thin the street lights shone into the room, there was a tea/coffee tray but no spoons. In the morning both the large sash windows were absolutely dripping with condensation. Generallly it was all very make do and not up to the standard expected these days. If it had cost £50 for a double room I would not complain but for £82 and £5 for the dog you do expect everything to work and the facilities to be up to scratch (but not necessarily luxurious). Although someone had already lit the open fire in the dining room which was nice, the full cooked breakfast was horrid and greasy and the coffee was cold - the nastiest fried bread I have ever encountered. All a bit of a shame really as this very old, potentially slightly grand, building and hotel should be one of the stars of Dulverton which is a charming country town on the southern edge of the moor. I don't think there was anyone else staying that night and we won't stay there again. Sorry.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2012

Stayed here for 3 nights between Christmas and New Year. As soon as we arrived we were made to feel very welcome. This is a lovely old building with loads of genuine character and a nice homely feel. If you like modern steel/glass minimalism then this is not the place for you. We were in room 1 which was a large room with a very comfortable bed, loads of wardrobe / drawer space and a nicely appointed bathroom.Everywhere was spotlessly clean and tidy. All the other guests we spoke to were regular visitors which is a very good indication. I agree with the previous reviews of the food - excellent menu and very good value for money. We ate in the restaurant every night and would do the same again.
The surrounding moorland was wonderful and we had a trip to Exeter one day to do some shopping which is less than an hour drive away.
All in all a really successful few days which made the Christmas period memorable. Thanks to all at the hotel for a lovely time.
We are going to return in the Spring and use the Lion as a base for exploring the moors and the coast.

Room Tip: Only saw our room ( number 1 ) which was very comfortable - would ask for this one next time.
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
taunton
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 17, 2012

Always a warm welcome. Food competitively priced, but with well above average quality and service and a full range of well kept real ales. . Everyone we talked to had a really nice stay. A lovely place to stay ina lovely [art of the world.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 3, 2012

What a sorry state to find such a potentially-good hotel in. If this was supposed to be a quality 4star hotel it should be re-instated with new owners who dont look like they have just got out of bed, replace all the old cafe-style cheap furniture and old pine kitchen tables, redecorate throughout and replace all the old shabby carpets with new (and clean) ones. In the room, the wardrobe doors couldn't shut, the toilet didn't flush properly - AND it had a noisey macerator in the room as well!! The shower head fell off into the bath while I was actually showering. The TV was of a very cheap quality and so small you could fit it into a microwave. The windows were totally impossible to open, and the view was a brick wall 3 feet away, so no fresh air whatsoever and goodness knows what we would have done if there was a fire. There was a distinct absence of any normal 3-pin plugs and had a mattress that probably cost ten quid, but would serve well as a bouncy castle! Breakfast was nice, dinner was ok but overpriced. The bar was full of loud scruffy locals swearing including the unforgiveable "c" word, but the bar prices were good. Needless to say we cut our stay short, and would never recommend this overpriced dump to anybody.
Another lady who stayed at the same time complained about being kept awake till 3.00a.m.by drunks outside the main entrance - not the owners fault but something to consider when thinking about paying for a room here.

Room Tip: I cannot think of any good tips to give.
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  • Stayed December 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Lion Hotel

Address: 2 Bank Square, Dulverton, Exmoor National Park TA22 9BU, England
Location: United Kingdom > England > Exmoor National Park > Dulverton
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Dulverton
Number of rooms: 14

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