I have never written a review before but if it helps stopping even one family experiences the 'delights' of this establishment I will have taken something away.
We have dined at this pub quite a few times over the last couple of years, the food was always on the average side but we forgave this as it was always friendly and the facilities such as the outside play ground and indoor soft play area were great.
On our last visit (and it will be the last on Sunday 25th November) we arrived to find only one other table occupied. We found out that there has been a change of management, maybe the food had improved we hoped. It hadn't, but that wasn't why the experience was so dreadful. It was the children of the staff/manager running riot in the pub. Now I have 5 children and I don't mind noise and children having fun but these children (primary age) were out of control, fighting each other, swearing, literally screaming, they emptied the toy boxes and proceeded to hurl them against each other or at the windows. All with the sound track of a couple of loud toy machine guns and all right next to us. When the waitress came over she gave them a 'ah bless them' look, I was just utterly amazed. The other table left and we couldn't eat our microwaved meals quick enough. When asked if everything was ok I had to say no, it was so stressful having to eat with this level of noise and chaos, she said she quite understood then proceeded to do nothing about it, in fact they just got worse. I did ask one of these half dozen children where his parents were and he said he lived there. Considering its such a big pub why would you let your children run riot next to the only customers in your establishment?! I hope the new management read this and maybe it'll be an insight why a pub in a great location and with fantastic facilities for families is EMPTY on a Sunday when it should be packed.
- Official Description (provided by the hotel):
- The rooms have been recently refurbished. We are a Country Pub ,Restaurant and Accommodation venue. We are proud of our Quality Cask Ales, Lagers and Home Cooked food. ... more less
- Also Known As:
- The Star Inn Tickenham Hotel Clevedon
- The Star Inn Tickenham Clevedon, England, UK