fourth stay here and from the outset realised something was wrong. was told later that the hotel was under new ownership and management, although the new manager had taken time off and was absent for our stay. remaining (depleted) staff seemed miserable and despondent - most were young and inexperienced. the meals were indifferent, service very slow and poor(waited an hour for breakfast 1 morning) guests complaining all the time about the poor quality of food/low housekeeping standards in rooms/poor service. the head chef spent most of his time wandering through the public areas in his catering outfit, moaning or showing people his dog, which he kept in one of the guest rooms and which barked its head off whenever guests walked by. i suspect he may be the new owner but he didn't seem to care when guests complained at the poor standard of food. we saw 4 meals returned during our stay and heard him complain loudly in the bar that it wasn't his fault and implying the guests were just trouble-makers! one guest told me it reminded her of fawlty towers but there were no sybil or basil to address complaints to - and at least they always had 2 or 3 people waiting on tables: we never saw more than 1 young person struggling to dish out the food while we were there. very disappointed and very upset that this once lovely little hotel has descended rapidly into a dive!
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- Also Known As:
- T'Yn y Cornel Hotel Tal-y-Llyn, Wales