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“great food let down by hotel” 3 of 5 stars
Review of The Raven Hotel & Restaurant

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The Raven Hotel & Restaurant
3.0 of 5 Hotel   |   Barrow St, Much Wenlock TF13 6EN , England   |  
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Hotel amenities
Ranked #1 of 2 Hotels in Much Wenlock
cheshire
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“great food let down by hotel”
3 of 5 stars Reviewed May 12, 2014

Typical of many British hotels with fine dining restaurants, the actual hotel is not in the same league as the food. This is a destination restaurant for the Central region: young rising star chef Jason Hodnett runs a tight ship, executing a very good seven-course taster menu. The dinner atmosphere is relaxed and the staff are warm and professional. What the place needs is a total re-vamp. The furnishings are worn and shabby in the small public areas, with wood-chip wallpaper and cheap-looking tables and chairs, and the chairs in the bar room had dirty upholstery. Just a general lack of care and imagination in the decor. Our room (in The Forge annex) was okay and spacious, but there were frayed towels and ugly broken panels in the bathroom where the only "shelf" space was an old chipped chair. Some of these things could be addressed quickly and inexpensively: how many times is this the case . . . I can never understand this neglect. And why are there so many reviews which don't bring these things to public attention? It's the only way we can do our bit to try to improve the standard of accommodation in the UK!!

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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240 reviews from our community

Traveler rating
    118
    97
    18
    4
    3
See reviews for
21
149
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 11, 2014

This hotel is full of charm and is very friendly. Sure, the rooms are a little tired but it doesn't detract from the fact that they are full of character. We had room 2 which is very large with a four poster bed. But our main reason for staying this weekend was to experience chef Jason Hodnett's seven course taster menu. It was SUPURB. Each course was beautifully presented and the tastes were unbelievably good. Our favorite was hard to choose but the pre desert course of rhubarb pan a cotta just won. Breakfast was also delicious. Jason is definitely one to watch. The whole experience was great value for money, including the wine, which was very reasonably priced. This was our third visit and it won't be our last.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgnorth
Top Contributor
58 reviews 58 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
149 helpful votes 149 helpful votes
5 of 5 stars Reviewed May 11, 2014

We celebrated a friend's 50th birthday last night at The Raven and had a truly memorable evening.

We're lucky to live just around the corner and so we visit quite regularly but the restaurant and bar were full & buzzing with people keen to try chef Jason Hodnett's food after his recent appearance on Great British Menu.

We chose from the 3-course menu (which turns into 6 courses with the chef's treats along the way) and enjoyed every course. It was modern, playful, eye-wateringly beautiful food which also tasted great too!

The surprise birthday candle brought out for our friend was the icing on the cake (so to speak!). Great night.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Service
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Wales
Top Contributor
84 reviews 84 reviews
42 hotel reviews
Reviews in 58 cities Reviews in 58 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed May 10, 2014

We stayed one night at The Raven on a Travelzoo deal. It was a wonderful experience from the minute we were greeted by the friendly, efficient receptionist who checked us in and showed us to our room which was spacious, comfortable and spotlessly clean. It had a larger than average bathroom with lovely white fluffy towels and a selection of good quality toiletries.
Before dining we sat in the bar area where we were greeted by the owner who we found to be very amicable.
The food. Well, this was an experience not to be missed. We had chefs 7 course tasting menu. I should point out that chef Jason Hodnett recently competed in 'Great British Menu'. As the dishes were presented to us it became obvious how he got on the show. His talent and imagination is top class. Our taste buds were tantalized by the superb food we were served and we sent much deserved compliments to the kitchen.
It was a pleasure to be served by the staff who were efficient, polite and friendly.
The dining room had a good ambience with beautifully presented tables. It really was a delightful experience .
Breakfast was equally good with a very good choice of cooked dishes.
Hope to return to The Raven in the near future.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Yorkshire
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 6, 2014 via mobile

This establishment confirms to no corporate image, and is a refreshing change. The quiet location, centrally in the delightful town of Much Wenlock, is perfect. Rooms are spacious and clean, whilst some renovation would not be inappropriate.
The evening meal was astonishingly good, beautifully presented and easily at the 'Michelin' star level. The cooked element of breakfast was also very good.
All is taken care of by an attentive proprietor and friendly staff team. Requests are met by a willingness to oblige.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Beaworthy, United Kingdom
Top Contributor
67 reviews 67 reviews
18 hotel reviews
Reviews in 43 cities Reviews in 43 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 6, 2014

Lovely 17th Century former inn with interesting history. This quirky hotel is steeped in history; parts of which were former almshouses and a former forge now converted to rooms. We had 2 nights in a room at the front. Despite the single glazing and direct aspect to the road it was not noisy. The room was a little tired but had loads of character. The four-poster bed was a bit hard on the back and the bathroom will need a refit pretty soon! The dining areas were quite good but the rather surprising upvc conservatory was an architectural faux pa that should not have been added to this listed building! HOWEVER - the food was simply delicious even though a 'kitchen error' resulted in a bit of a delay on the first night. Portions are not over-generous but the taste and presentation is an example of what a good dining experience should be. The staff too were marvellous and a friendly welcome came on arrival. We gathered that the owner had been running the hotel for 20 years and clearly knew how best to make its guests happy.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lostwithiel, United Kingdom
Top Contributor
116 reviews 116 reviews
25 hotel reviews
Reviews in 54 cities Reviews in 54 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 5, 2014

The Raven is an old building in a lovely small town that retains its character. Much of the interior has been renovated some while ago (ie lots of the beams are not old) & there is a modern PVC conservatory area between the bar and the dining room. We were there with a group of friends for a couple of days walking. Overall it was a mixed experience, could have been better considering that it isn't a particularly cheap hotel.

The room was pleasant, a good size with a large bathroom with a bath (rare these days). The bed was comfortable but I do hate it when they tuck in the duvet all round, thus shortening it by 60 cm! Furniture is 'classic' ie brown reproduction, looking rather dated although probably fairly new.

The towel rail in the bathroom was hot (good) & the extraction unobtrusive, but I'm personally not keen on reproduction Edwardian bathroom fittings with no thermostatically controlled shower. The room's full tiling meant that the door closure had a 'cut out', not pretty. It also appeared that the grouting around the boxing-in of pipes was missing & discoloured in places. The hand basin did not fit on the pedestal. All these minor things just take the edge off one's experience. (I wouldn't find them acceptable at home & certainly do not when I'm paying a hotel).

Luckily the weather was fine as a walk across a wet car-park, including steps, past a noisy extractor with a broken housing, to reach one's room is also off-putting.

The lady on the reception desk on arrival was great, also serving staff. Being in a large group, occasionally there were menu 'discrepancies' & to be told 'someone must have changed their mind' made us feel like naughty children. Also a comment by one of the staff 'it's only ties tonight in the dining room' was not appreciated. We were moved out of the bar, we assumed to the dining room, but no, to the conservatory, for no apparent reason - it was not a customer-friendly act.

I am glad to have experienced the food in the restaurant but was not particularly impressed. On occasion it was pretentious (one starter began 'pressed ham & pistachio with confit pineapple ...') & after a day's exhausting walking, I doubt that my evening meal provided one of my 'five a day' as portions of recognisable vegetables seemed to be absent. One evening the trout fillet was rather dry, as were the chicken breasts ordered by friends. An amuse bouche of honey-flavoured cream served in a tiny Kilner jar didn't really compensate. The cheese board was impressive, though only two biscuits per customer were served.

The most disappointing aspect was breakfast toast. It appeared very slowly - one rack of four slices (8 halves) for a table of eight, of what seemed to be from commercial sliced - by the time it was toasted it was like cardboard. Other tables waited similarly - it seemed that only a few slices could be prepared at a time. But my partner really appreciated that there was no supplement for smoked haddock at Sunday breakfast.

We had come to the Raven after a couple of days near Ross on Wye where an entirely comparable room had cost half the price and a meal including medallions of venison & accompaniments was absolutely memorable & much better than what we were offered (same price) at the Raven, sorry.

  • Stayed May 2014, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Raven Hotel & Restaurant

Address: Barrow St, Much Wenlock TF13 6EN , England
Phone Number:
Location: United Kingdom > England > Shropshire > Much Wenlock
Amenities:
Bar / Lounge Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 2 Hotels in Much Wenlock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Raven Hotel & Restaurant 3*
Number of rooms: 15
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Also Known As:
The Raven Hotel And Restaurant
Raven Hotel Much Wenlock
The Raven Hotel & Restaurant Much Wenlock, Shropshire

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