My wife and I stayed recently on a KGB break. 2 Nights for £99 and a "free" bottle of wine.
Having been to a funeral in the area we checked in and were given the keys to Room 24 which was an annexe outside opposite the car park. The room was just big enough to fit a double bed in but had no wardrobe space and no hooks on the doors to hang anything up (eg Suit). There was a box type contraption in the ceiling with a metal bar in bit no coat hangers on it. I went across to Reception and asked a man if he could help me. He said he would bring some coat hangers over very shortly. We book dinner for 7pm. At 7pm no hangers had arrived so we went over to the Restuarant and our waiter was the man I had spoken to. I reminded him about the hangers and again he said he would sort it. He said the free bottle of wine only applied to the Al a cart menu and not the Fixed price one. The meal was fine and we went back to the room. During the night it became obvious that the walls were thin and all rooms has sqeakey floorboards as you could her next door get up in the night and go to the bathroom and return to bed. The shower did not work properly as with a lot of fiddling with the controls a luke warm stream was obtained. Some sort of loose connection.
At breakfast there was the choise of "Continental" ( juice, ceral and toast - help yoursef) but we saw no crossants! On asking for a yoghurt to add to the fresh fruit, we were told they did not serve yoghurt. If you wanted the cooked breakfast and cereal to start with, this was £2 extra!
Small Teapot and no hot water. Just enough for a cup each.
On checking out I saw the lady who looked after Housekeeping and was asked if we had had a nice time. I told her of the above problems and she said she would look into them.
So to sum up, I have had much better value deals at other kgb hotels mainly due to the problems with the room. Hope hangers and hooks have now appeared in Room 24 for future guests.
Stay in the main hotel Not ANNEXE
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.