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“Not very good value for money” 2 of 5 stars
Review of Oxford Witney Four Pillars Hotel

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Oxford Witney Four Pillars Hotel
4.0 of 5 Hotel   |   Ducklington Lane, Witney OX28 4EX, England   |  
Hotel amenities
Ranked #5 of 7 Hotels in Witney
Sydney, Australia
Top Contributor
56 reviews 56 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
62 helpful votes 62 helpful votes
“Not very good value for money”
2 of 5 stars Reviewed July 11, 2006

My wife and I stayed here (for business) after running away from the Bowood House Hotel in Kidlington, Oxford due to a very unpleasant experience (see separate review). Therefore we were looking forward to the reputation of the Four Pillars Hotels, as we have stayed in their accommodation in Oxford and Gloucestershire.

Unfortunately lots of little things added up to a not so good stay. Examples include a hot tap that wouldn't work very well and shower mixer tap that had got stuck, external plant and equipment that was operating all night next to the window that was open (it was summer!) as there was no air conditioning.

The room itself was looking tired as was most of the hotel. Breakfast was also a disappointment, with no orange juice, the need to ask for additional food and the cooked breakfast being pretty ordinary.

On balance disappointed for the price we paid, hence only 2 stars.

However, do not be put off by Witney, it is a lovely town and a good base to explore the area. Just be a little wary of this hotel.

  • Stayed July 2006, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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347 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Brighton, United Kingdom
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 25, 2006

I really enjoyed my stay in this hotel. We found the staff polite and friendly and the hotel itself was clean and well maintained.

The room was a good size and bed was comfortable. Breakfast was good with lots of options and dinner was very enjoyable. As we stayed on a weekend, entertainment was provided which was good fun.

The hotel itself was easy to find and in a good location for exploring the local attractions. I would happily stay here again!

  • Stayed April 2006
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed April 11, 2006

Just returned from the Four Pillars Hotel with my boyfriend and his family. We had a decent sized room and comfy bed. Ironing board and iron supplied in room (this came in handy). Satisfactory bathroom (although the shower wasn't very powerful).

We loved the pool area, jacuzzi, gym, sauna. There was also a steam room which was out of order during our stay. We had the pool to ourselves during the early mornings - really peaceful.

Food was tasty, but minimal portions and had to pay extra costs for certain meats.

Cabaret on the Saturday night wasn't too bad - bit of singing/comedy.

It is excellent value for money and would definately stay there again.

  • Stayed April 2006
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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A TripAdvisor Member
2 of 5 stars Reviewed February 5, 2006

"Traditional Cotswold style hotel offering old world charm and personal service to their guests; situated ten miles from Oxford" Having read the hotel blurb we thought we were going away for a lovely romantic weekend to celebrate my 50th birthday. We were so disappointed. More of an uprated travel lodge than a traditional Cotswold style hotel. Zero old world charm - more of a travelling salesman's place to stay. Personal attention severely lacking. The girl on reception hardly spoke English and when we asked how to walk to Witney she gave us a map and told us that the high street was the ring road - eventually admitting she had no idea where it was! Likewise the famous lake nearby - we never found it! No information on surrounding area at all. It is NOT an easy walk into town unless you like walking along VERY busy roads. We had a "deluxe room" - good size but very drab. Small window, small double bed, duvet (that matched nothing) curtains for the wardrobe. No settee but two small armchairs. Lights in bathroom too bright, main bedroom too dark. NO SMOKING rooms only. The only place to smoke is in the bar which is not comfortable at all. Food was almost passable - if you like dry chicken and liquid ice cream. Service in restaurant verging on rude - too many foreigners serving who just wanted to plonk the food on the table. So disappointed - we paid for two nights and left after one........

  • Stayed February 2006
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed October 28, 2005

We stayed in this hotel for a short break and had intended using it as a base to see the cotswolds. However we found Witney to be much more interesting than we had imagined and apart from one day the car remained firmly in the carpark.
Another review mentions that you have to cross a field if you do not want to cross a couple of roads to get to town. Things have obviously changed since that was written because there is now a path which leads almost directly to town. Exit the hotel and turn right, you will soon come to a subway which will take you in the direction of town. Cross one pedestrian crossing, walk through the park and past the church and you are in the town. If you turn right by the subway you will find Witney lake and a wheelchair friendly path around it. Worth a visit, plenty of birdlife on the lake and some nice scenery. No mention of it in the hotel for some reason.
Hotel itself was clean and the staff were for the most part friendly. The room we had was very good although I echo a previous comment about the bathroom lighting. If you need to use the toilet in the middle of the night you feel like someone who has been in the cooler for a few days who has just been exposed to the full force of the sun! The bed was one of the most comfortable we have ever had in any hotel anywhere.
Food was fine but unadventurous and breakfast was let down by the use of tinned rather than fresh fruit. Other than that we had a great time and will go again.

  • Stayed October 2005
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
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Kent
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 16, 2005

Upon arrival at the hotel I realised just how easy it was to get to. I had only just passed my driving test, but found the drive from Birmingham easy and as explained. The receptionist was really lovely and helpful, smiling and patient, couldn't have asked for a nicer welcome. We then went to our room, not far away, only few steps to climb. On first impressions it looked very clean, spacious, light and fashionable. It is clear the rooms have recently been refurbished and throughout our stay it only confirmed my first opinions. We had not asked for a quiet room, and even though there was a busy road near we couldn't hear a sound, and just had fields out the back of our window. Standard facilities in bathroom, although very clean and fairly big. Also heated towel rail. Room came with hairdryer etc and ironing board and trouser press. Room was also had a fan as was fairly warm.

Used the pool, warm, quiet and luxurious surroundings with a jacuzzi, had the pool to ourselves most of the time, also use of steam room and sauna.

Found a lovely little Indian restaurant in the town on Witney, 5 min drive away, park for free in Waitrose. Was called Kaash, and had lovely meal for reasonable price, with complimentary drinks at end!

Breakfast in morning was lovely, not too early and offered fruit juices, fresh fruit, cooked foods, cereal, pastries, breads, toast and special food for those with specific diets.

Left feeling completely refreshed and relaxed. Seriously lovely hotel and worth every penny.

  • Stayed August 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
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A TripAdvisor Member
3 of 5 stars Reviewed November 21, 2002

This hotel is situated just off the A40 near the small town of Witney. It is within walking distance of the town, but the area is not pedestrian-friendly, as one has to cross two-slip roads. There is an alternative route via a footpath over a field, but that is really only suitable in dry weather and daylight.

The hotel staff are friendly and helpful, and the standard of housekeeping is good.

The standard rooms are small. Executive rooms are larger and have a small fridge, writing desk, and small table and chairs. Oddly, the wardrobe in the exec room is a curtained alcove, which cheapens the room. Deluxe rooms have a sofa and armchairs (and a wardrobe with doors) in addition. Junior suites have a separate hallway, a bigger bathroom, and a dining area within the main room. All rooms suffer from windows that are just too small, making them rather gloomy at times.

We stayed in one of the junior suites. Although there was plenty of space, there was no chest of drawers in the room and the hallway lacked coat hooks (in fact, there was only one hook in the whole suite, and that was in the bathroom). The bed was far too soft (and lumpy in places). The staff did try to solve this by putting a board under the mattress, but it was too narrow and did no more than create a step in the bed!

Bathrooms are basic (bath/shower-attachment, basin and toilet) but clean and warm. They lack shelf space (or a cabinet), however, so one has to put toiletries around the basin. There is a bright spotlight over the bath. This and the noisy fan do not make for a relaxing soak. All the lighting and the fan are controlled by one switch, so one cannot tone down the glare or noise. The management encourages guests to reuse towels (which is admirable), but do not provide a place to hang them to dry (and we did not want to fold damp towels into the towel rack). They need hooks!

Breakfast is a help-yourself affair (the usual juices, cereals, and cooked foods). We were very pleased to see sugar-free items available. The ambiance was spoiled by piped music, though, which (on the first morning) the restaurant staff said could not be turned off. We thus abandoned our breakfast to the sounds of ‘Native New Yorker’. A word with the duty manager led to tranquil eating on the following two mornings, which was much appreciated.

The pool was pleasant (though smaller than it appears on the website) and warm – just 1m deep at each end and 1.5m in the centre. The changing room was disappointing, though. Tiny lockers. The four showers were in a communal shower room (not so good if you like privacy), and shower gel was supplied in dispensers. Grab-rails were a nice touch. Yet again, though, there was a dearth of hooks, so no place to hang you towel within reach of the shower area. Loud music was played through tinny speakers, but there were no members of staff on hand to turn it off.

Apart from hooks (!), we would have liked bottled water, a TV guide, and writing paper (which are provided as standard in many hotels with this rating).

  • Stayed November 2002
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oxford Witney Four Pillars Hotel

Address: Ducklington Lane, Witney OX28 4EX, England
Location: United Kingdom > England > Oxfordshire > Witney
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Witney
Price Range (Based on Average Rates): $
Hotel Class:4 star — Oxford Witney Four Pillars Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
We do not accept pets at the hotel as described in hotel policies. ... more   less 
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Also Known As:
Oxford Witney 4 Pillars Hotel

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