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“Dont expect a bed for the night” 1 of 5 stars
Review of Macdonald Linden Hall Golf & Country Club

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Macdonald Linden Hall Golf & Country Club
4.0 of 5 Hotel   |   on A697, Longhorsley NE65 8XF, England   |  
Hotel amenities
Ranked #1 of 1 hotels in Longhorsley
mold
1 review
2 helpful votes 2 helpful votes
“Dont expect a bed for the night”
1 of 5 stars Reviewed September 13, 2012

Turned up at this hotel after making a booking through laterooms to find the hotel was over booked and no room available! and basically not their problem!
Looks ok in the reception but not much good if you want a bed for the night!
Personally I would avod at all cost!!
I was offered alternative accomodation 15minutes down the road, hotel with no tv in the room and a cold shower - great if you like that sort of thing!

Room Tip: Find an alternative hotel to avoid being disappointed!
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  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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716 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • English first
  • Italian first
  • Norwegian first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 13, 2012 via mobile

This establishment is filthy, staff poorly trained. When they are available to offer a service it seems a problem for example called reception for ice on 3 occasions to be told busy with check in and somebody would be with me as soon as they could, not acceptable..... Room dusty photos taken and to be forwarded to higher management as my complaint was brushed aside on the evening it was raised due to no other availability, surely it could have been cleaned during service but that was too much to ask due to no housekeeping after 3pm which left me dismayed. Speaking to spa staff this is the norm!!!! On to the spa treatment was average at best, sauna out of action, changing area like a workmens staff area and flies around shower area with mouldy stains visible thatroughout, no soap, plastic bags and towels littered everywhere waited 15mins to express view but no staff according to a lady guest I presume a member who explained place had went downhill last few months, says it all really. Evening meal bland and for my pleasure had to pay additional supplement and a drinks bill the following morning which was not mine, was rectified without any trouble but all the same should this happen. Working in the tourism industry i would never recommend Linden hall hotel and would suggest to others to look elsewhere.

  • Stayed August 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed September 13, 2012

Our daughter and her now husband held their wedding ceremony and wedding reception at Linden Hall Hotel Longhorsley on 2 September 2012.
The day was amazing and we can't thank the staff enough for their professional and go that extra mile service. The room for the reception was stunning and food excellent.
All our guests have said it was such a wonderful day and commented on the food and service and the friendly comfortable atmosphere within the hotel.
Wishing we could have stayed longer.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 11, 2012

Dirty, old and tired facilities. Not what I would call a spa. Very dissapointing over all expirence. Steam room smelt funny, sauna was broken, lould children playing in the pool. Not relaxing AT ALL!!!

  • Stayed August 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 11, 2012

Stayed to celebrate the night of our wedding anniversary, nice welcome from reception, lovely large room at the front of the hotel.

It was a lovely sunny day so able to enjoy a walk in the well kept grounds and have a drink in the sunshine sat outside the Linden Tree pub situated inn the hotel grounds.

We dined in the hotels restaurant that evening, very attentive staff and a very good meal.

Didn't use the swimming pool so unable to comment on this.

All in all a perfect anniversary stay.

Room Tip: Worth booking an upgraded room
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stirling, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 11, 2012

Spent a night at the MacDonald Linden Hall following a visit to Alnwick Castle. On first appearance the hotel seems quite grand, and is set in picturesque grounds, however once inside our bedroom, it was appararent that the room was very tired and needs upgrading, however, it was clean and tidy.
Service at the hotel was very good. The girls on reception were friendly and helpful, as was the service at breakfast which was quick and efficient. For dinner on our first night we ate at the Linden Pub which is in the hotel grounds and acts as the golf clubhouse. Food was terrific and good value for money.

We chose this hotel as it was close to Alnick Castle, however for the price paid, we have stayed in much nicer hotels elsewhere.

Once rooms are decorated and refubished i would consider staying again, but at present would sugest the hotel looks 3star at best.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 11, 2012

It was our wedding on sat 1st September and can I say the full experience through Macdonald Linden Hall was perfect.
The Service from all staff, the facilities inside and out, the rooms were clean and modern and perfect for our first night of marriage. The main room for our Wedding breakfast look beautiful and all of our requirements were included and any minor changes were made without any inconvenience.
The full day ran perfectly and id recommend the hotel and staff to any of my friends and family. A few of my friends attending are also getting married here and they were very impressed with how our wedding was run.
Special thanks goes to Sophie the wedding planner for ensuring all requirements were included, A star on the day was the manager Seamus Coen who ran the full operation brilliantly all day and ensured everything happened that we wanted to happen. The staff including Sarah Simms and her colleagues who served us were great all day making sure all people attending were looked after aswell as interacting with the wedding party. Also the reception staff were so nice all weekend.
A huge thank you from me, my wife Andrea and all our family and friends.
Kane Young

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Macdonald Linden Hall Golf & Country Club

Address: on A697, Longhorsley NE65 8XF, England
Location: United Kingdom > England > Northumberland > Longhorsley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Longhorsley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Linden Hall Golf & Country Club 4*
Reservation Options:
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Also Known As:
Macdonald Linden Hall Golf And Country Club
Macdonald Linden Hall Golf & Country Club Hotel Longhorsley
Macdonald Linden Hall Hotel Country
Macdonald Linden Hall Golf & Country Club Longhorsley, Northumberland

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