We stayed in this travelodge earlier in the month as it is quite well located for visiting my family.
we arrived quite late on the first night (9.30pm) and by the time we were served I felt like I had really put the lady out for deigning to check in. Not the best of starts.
We were in a back facing room, just past the reception. It seemed clean and I made the beds up for the two children.
We all went to bed after a long day's travel not really bothering to check out our surroundings.
In the morning, I used the bathroom and was quite disappointed to find the floor peeling away from the walls, mold on the shower curtain and around the bath and a broken tap.
I mentioned the broken tap to the receptionist later that day and all she could tell me was she was aware of it and the parts were on back order. I was loathed to ask if we could swap rooms, as one thing I really could say was that it had been very quiet in our room during the night (barring the water sounds emanating from the bathroom)
After a shower (not the best, no pressure at all, which seems to be the norm in Travelodges nowadays), I noticed that the bathroom mirror was completely steamed up ... it remained like that for at least an hour as the extractor fan was blocked and obviously not working!
The towels were changed everyday, however the beds were "made" (I used the term loosely as on a couple of the days it appeared that the duvets had just been thrown in the general direction of the beds while the staff had crossed their fingers and hoped for the best). One bin was emptied, one wasn't and on one of the days we were left with no toilet roll.
One of the members of staff was particularly helpful and chatty, she obviously enjoyed her job and had a smile on her face at all the right times.
The beds were OK, one pillow is never enough and I resent having to go and ask for more (please, sir!), but that I did, as we had no phone in our room to call reception anyway.
On the whole, due to the location and the price I guess we would use this hotel again, but only because of convenience for us, rather than the experience we had.
We paid £41/room/night.
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- Also Known As:
- Travelodge Berwick Hotel Berwick Upon Tweed
- Travel Lodge Berwick Upon Tweed
- Travelodge Hotel Berwick
- Berwick Upon Tweed Travelodge
- Berwick Upon Tweed Travel Lodge