Tired, not enough staff, considerable waits in the reastaurant(35 minutes between courses). For what was billed as a luxury hotel the place was a considerable disappointment. In discussion with the management I was advised that the place had just been taken over. They neglected to advise this when we booked and also neglected to advise that the restaurant no longer haad it's AA rossete. Frankly we would have been better of in a tent.
The only mitigating fact was the friendlyness of the staff. Regretably this did not help with the bill !!

Really enjoyed our stay. Reception staff very accomodating when we wanted to change our room to one at the back of the hotel. Room spacious and clean. Food excellent and restaurant staff very helpful.

Just returned from a weekend at Marshall Meadows after checking out a day early. Stay was a disaster from start to finish. Our room was cold as the radiators needed bleeding. Reception were unable to help with this. The room itself was tired and worn and the bed squeaked loudly which didn't really set the scene for a romantic weekend away. The shower was luke warm. Restaurant was nicely positioned but our meal was horrible. Bread tasted like it had been made by a five year old...tough and chewy. Our steak had hard bits on it as if it had been left in the sun too long. Breakfast was just as bad. My bacon and sausage was raw and I suspect cooked in the microwave. When we enquired if we could check out a day early the receptionist did not ask why. When we checked out we were not asked if we had enjoyed our stay. When we asked for the managers name we were not asked if there was anything wrong. When we wrote to the manager the following week, we received no reply. In our opinion, with the exception of the bar and restaurant staff who were welcoming, no one in the hotel seemed to give a hoot about guest care. This is a shame as with a bit of money spent on it , and a new chef, the hotel could be really nice and somewhere near being worth the 200 odd quid we ended up spending on our single night's dinner bed and breakfast. Thanks to The Manor House on Holy Island for saving our weekend at short notice.

We had originally booked for two nights at The Tillmouth Park Hotel but on arrival we were so disappointed that we did not stay the night(see our review for the hotel) The manager offered to find us another hotel and came up with Marshall Meadows. We were so desperate to leave Tillmouth Park that we accepted and set off.
We were given such a wonderful welcome that was in such contrast to the one we had just left . The lady on reception was so friendly and welcoming and our room was large and clean so we felt that the weekend was not wasted after all.
There was a comfortable bar and lovely lounge to relax in after a wonderful meal in the restaurant.
There was a wedding on over the weekend but because of the size of the car park and the hotel it did not bother us.
We hope this will encourage people to consider this hotel and give the Tillmouth Park Hotel a wide berth..