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“Mother's Day lunch” 5 of 5 stars
Review of The Cleveland Tontine

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The Cleveland Tontine
5.0 of 5 Hotel   |   Nr Northallerton, Staddlebridge, Northallerton DL6 3JB, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Staddlebridge
York, United Kingdom
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Mother's Day lunch”
5 of 5 stars Reviewed March 31, 2014

We visited the hotel yesterday for Mother's Day lunch. Beautiful hotel. It has been tastefully renovated yet keeps it's tradition. Fabulous food, atmosphere and service. A party of four adults, a toddler and baby not the easiest to accommodate, but we had a wonderful time. Nothing was too much trouble Will certainly return

Stayed March 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland T, Manager at The Cleveland Tontine, responded to this review, April 2, 2014
I am so pleased you enjoyed your meal with us on Mother's Day and liked the improvements we have made recently. We were full to the brim all weekend so it is good to hear that our standards remained as high as ever. We look forward to welcoming you back soon!
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140 reviews from our community

Traveler rating
    98
    20
    15
    5
    2
See reviews for
21
67
2
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Yorkshire
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed March 29, 2014

I have just left a review on the restaurant aspect of the tontine and I must say that the food compliments the stunning room we stayed in. We stayed in the Tontine bedroom overlooking the Hambleton Hills and the gardens, the bed was huge and so comfortable and the roll top bath enabled us to relax after a long walk on the moors. The room was spotless but then so were the public areas and the service was excellent as was the food. I called my other review 'better than the old tontine' and believe me... it is!

Room Tip: We stayed in the Tontine room but had a tour of the other rooms and would recommend any of them!!!
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland T, Manager at The Cleveland Tontine, responded to this review, April 2, 2014
I am delighted you enjoyed your stay with us and loved our bedrooms as much as we do! Why not come for the weekend next time? There's plenty to do in the area and we can guarantee you will be well looked after!
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Halifax, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 23, 2014

I have stayed at many good quality hotels but this has to be in the top few. I can't give you one outstanding feature which makes this place special, it's more the combination of many factors that just work well together. The decor and furniture are an eclectic mix of traditional and ultra modern but work well together. The food was good, the champagne bar was an unexpected luxury which we took advantage of .The ambience of the entire place, during the day, evening and even at breakfast is calming and restful but not boring. The staff all have the perfect balance of being attentive but not instrusive, friendly but not over familiar.I would recommend this as a special treat for anyone who appreciates luxury and quality with great service.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland T, Manager at The Cleveland Tontine, responded to this review, March 25, 2014
Thank you for your review. I can't tell you how pleased we are to hear great comments right across the board, from food to service and rooms. Thanks again for taking the time and we look forward to welcoming you back soon!
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Stockton-on-Tees, United Kingdom
Top Contributor
59 reviews 59 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 15, 2014

Recently had a lovely meal here as it was my 'big' birthday celebration arranged by my family. I've got to say, the food was superb and the staff couldn't do enough to make the night really special. I've had Sunday lunch here as well and also thoroughly enjoyed it. Would highly recommend a visit.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland T, Manager at The Cleveland Tontine, responded to this review, March 19, 2014
Thank you for your lovely review. We are delighted that you had a great birthday here with us, we try to make sure that special occasions really do feel special! Have you tried our Afternoon Tea? It's definitely worth a repeat visit!
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Middlesbrough, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 3, 2014

We decided to spoil ourselves and have a treat to this restaurant. The food quality was good and the wine was nice. (Very expensive though). But the main problem I had was that we felt rushed. Table booked for 8 and by 8.40 we were served our main courses. If we had not asked for a rest then we could have been out the door by 9. A short time for a bill of £100. We decided that after taxis and babysitting costs we could have gone to a really special place for a similar amount.
Felt that when we came out of the place we would go again if only you could relax and enjoy each course. Example we were just eating the bread when the starters arrived. Just finished them and then the main course arrived. Give us time it is not McDonalds.

  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland T, Manager at The Cleveland Tontine, responded to this review, March 4, 2014
Thank you for your feedback. I am so sorry that you felt the service was rushed during your recent meal. We strive to deliver a standard of customer service which matches the standard of food but obviously we have fallen short on this occasion. We have had many complimentary comments about our service and I would like to assure you that this is not the norm. Perhaps, next time you visit you could notify our General Manager directly and we will try to make sure that you have a more positive experience.
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Grantham
Top Contributor
221 reviews 221 reviews
94 hotel reviews
Reviews in 76 cities Reviews in 76 cities
166 helpful votes 166 helpful votes
5 of 5 stars Reviewed February 16, 2014

I have written a review on dinner on the other tripadvisor site for the restaurant part of this establishment so this is purely on the rooms.
This place has been well known for years but having been refurbished under new management I didn't know what to expect when I arrived as a guest for a family function.
They say first impressions count for everything, and blimey every first impression here is great.
Entrance looks really good, Receptionist very friendly and first rate and when you are shown the room you get the wow factor!
Free wifi throughout.
Shower and bath in our bathroom, everything in the room works well with spot on heating/air con.
Breakfast was superb in every way.
I want to keep thinking of more good things to say, but probably nothing to add except that I am so looking forward to going again soon!
If you ever thinking of adding a spa, tripadvisor would need to add a sixth rating!!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland T, Manager at The Cleveland Tontine, responded to this review, February 18, 2014
Thank you so much for both your reviews and your constructive feedback. We are hugely proud of the way the Cleveland Tontine looks after our refurbishment so it is great to hear that you experienced the 'wow factor' we were aiming for. With regards to your comments on the function you attended, you are absolutely right and your observations have been passed on to the restaurant staff and events team. We look forward to welcoming you back soon and very much hope to achieve that 5 score in every category!
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Top Contributor
56 reviews 56 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 14, 2014

We said last time that we would stay in the hotel on our return......we stayed last night and had a wonderful time (yet again).

The room was truly superb excellent decor and a luxury bathroom.

All the staff were polite and attentive which made the stay even more enjoyable.

We had cocktails by the roaring log fire which set the mood for our meal in the Bistro. The food was prepared to the usual high standard washed down with a bottle of Chianti, deserts, coffees to follow and retired to our room....oh what a difference when not having to drive. Not cheap but worth every penny for a special occasion.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland T, Manager at The Cleveland Tontine, responded to this review, February 18, 2014
Thank you for your kind review. We are very proud of our new bedrooms so I am delighted to hear that you were impressed. Come back again soon, we have lots of lovely things coming up!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Cleveland Tontine

Address: Nr Northallerton, Staddlebridge, Northallerton DL6 3JB, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Northallerton > Staddlebridge
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Staddlebridge
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Cleveland Tontine 5*
Number of rooms: 7
Official Description (provided by the hotel):
An historic Yorkshire Hotel and Restaurant. Fine food and wine,sumptuous overnight accommodation and flawless service in the heart of the North Yorkshire moors. ... more   less 
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Also Known As:
The Cleveland Tontine Hotel Staddlebridge

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