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“Home from Home” 5 of 5 stars
Review of Willance House Guest House

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Willance House Guest House
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4.0 of 5 Guest house   |   24 Frenchgate | N Yorks, Richmond DL10 7AG, England   |  
Hotel amenities
Ranked #5 of 45 Richmond B&B and Inns
Certificate of Excellence 2014
Newcastle, UK
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
53 helpful votes 53 helpful votes
“Home from Home”
5 of 5 stars Reviewed April 7, 2014

I have stayed at Willance House on a few occasions whilst working in the area and there is a reason for this, it is a place you definitley want to return too.
Only really picked it the first time due to its close proximity to my workplace and I am very glad I did. Both Colin and Sandra are both very welcoming and make you feel right at home straight away. I have stayed in the same room on all of my visits so cannot comment on any others but the one i've been in is perfect. It is at the front of the house so overlooking the street which doesnt bother me and I love the little window seat, i find myself sitting there reading before bed, very cosy. Huge bed and super comfortable, spotless linen and a rareity in b&b's super soft fluffy white towels (although not so good on the old fake tan) dressing table perfect for getting ready and the TV is modern and easy to use. The little touches are great including biscuits (not packaged ones) and books you can read etc. The bathroom is great, brand new by the looks of it with great hot power shower and everything is super clean!
the best part about this b&b is for sure the breakfast, the amount of choice on the menu is very good, really is something for everyone including 2 specials, ive tried a couple of options off the hot menu and can honestly say they have been some of the best breakfasts i've ever eaten, the eggs are divine and the home baked bread an absolute joy. Not to mention the selection of cold options. Very good value for money.
Overall I can't sing praises enough, great location, great hosts, great breakfasts and a great nights sleep, what more could you want. I look forward to returning again this week!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ownersWillanceHouse, Owner at Willance House Guest House, responded to this review, April 11, 2014
Thank you so much for taking the time to review us on tripadvisor.
We are pleased that you have been enjoying your stays with us whilst working in the area. Thank you for appreciating all the small touches that we hope make your stay more comfortable.
We are particularly pleased that you like the bathroom and great shower. They were all in fact replaced 18 months or so ago but it is our aim to keep them looking as if they are brand new and that you are the first person to use them even though they are used every day.
We look forward to seeing you again during the coming weeks whilst you are still working in the area.
Thank you, Colin and Sandra
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123 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Ravenstone, Leicestershire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 2, 2014

My wife Natalie and I visited Richmond for the Altberg Boot Store, but wanted to stay in a really nice, friendly guest house. We found exactly what we were looking for at Willance House. Colin welcomed us with tea, coffee, home made biscuits and fudge and then ran through the features of the room, the B&B and the local area. His fantastic local knowledge helped us to find an excellent dinner and the nicest parts of Richmond. His first comment when we arrived was "how did you get on at Altberg?" We booked in January and were really pleased that he had made the effort to write a few notes, or expose a very good memory!

Our room was small, cosy and had an ensuite bathroom with an excellent power shower. The bed was very comfortable and there were superb views of the countryside from the window. It was very quiet overnight and there were black out blinds on the windows with an electric blind on the Velux roof window.

After an excellent nights sleep we were treated to an incredible breakfast. The trip was for my birthday so I ordered one of the special breakfasts, home made bread topped with kidneys, mushrooms, bacon and two poached eggs! Amazing! There was a huge selection of hot and cold food, all of excellent quality. Sandra was attentive and seemed to really care if her guests were happy and enjoying breakfast. We spent nearly two hours at breakfast talking to other guests and just enjoying the experience.

Willance House is an excellent guest house with spotless rooms, great features in a lovely old house but without doubt the warm welcome and attention to detail was what made our visit so enjoyable, that and my new boots!!!

Room Tip: We stayed in room 3 which was really quiet with great views
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ownersWillanceHouse, Owner at Willance House Guest House, responded to this review, April 4, 2014
Wow! Thank you so much for such a great review. We are so pleased that we made your birthday weekend so special. We try so hard to make sure your stay is perfect and that you feel welcome so we are always thrilled to receive such positive feedback.
We are particularly pleased that you enjoyed your breakfast which was ordered from our 'specials' list and that all the features such as the great shower, blackout curtains and new king sized bed enhanced your stay.
We hope to see you again soon and trust that you will soon be making good use of your new boots!
Thank you.
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Stowmarket, United Kingdom
1 review
5 of 5 stars Reviewed March 29, 2014

tayed in this guest house for 4 nights with my husband october 2013. Could not fault it in anyway. Colin and Sandra were lovely hosts friendly and welcoming. We had a lovely room absolutely spotless. The food was excellent all freshly cooked to order and locally sourced. It was a lovely idea to have specials each day and we can honestly say that having stayed in many rosette graded hotels the food was equally as good. And colin the black pudding went down a treat.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ownersWillanceHouse, Owner at Willance House Guest House, responded to this review, March 30, 2014
Thank you so much for your very kind review. We were so pleased that you enjoyed your stay with us last year.
We take great pride in producing high quality breakfasts and ensuring that your room is spotless and to your liking. We really appreciate your kind words and hope to see you again.
Thank you.
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London, United Kingdom
Top Contributor
69 reviews 69 reviews
49 hotel reviews
Reviews in 45 cities Reviews in 45 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 16, 2014

I'd just like to add my little piece to the general chorus of approval; it's a really nice little guest house in a great location - a short walk into town or into the countryside.

I am always glad to find an English B & B with a decent bathroom and good heating and the breakfast was excellent but it's the little touches (such as real milk in a Thermos for your bedside tea and coffee, decent biscuits kept in a preserving jar rather than the individually wrapped ones that tend to be supplied) which stick in the memory. Obviously very careful thought out by the owners.

It's quite small (only three double bedrooms) and is very popular for people doing the Coast to Coast, so early booking is required. They don't take credit cards, which is just worth remembering.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ownersWillanceHouse, Owner at Willance House Guest House, responded to this review, March 30, 2014
A very belated thank you for taking the time to post such a positive review of your stay with us. We have only just been able to verify ourselves as owners of Willance House so have been unable to use this method of reply until now.
We are so pleased that you appreciated the small details which matter to us in providing a quality experience and hope that we will see you again the next time you are in Richmond.
Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
doncaster
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 1, 2013

Just returned form a 2 night stay at Willance House. What a delight. The hospitality is second to none. The rooms are very nice with all the little touches that you would expect. The beds really large and comfortable and the en suite nice,spacious and large fluffy white towels. The breakfast tasty and lots of it. We asked about the area, ie walks and places to visit and Sandra came up with an abundance of things.. She also gave us a map of Richmand to help us out. Great location only a 2 minute walk into the centre of town. Would definately recommend Willance House to family and friends. Cant wait to go back.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2013

Wow.. What a beautiful place to stay.Professionally run by Colin and Sandra who could not be more welcoming and accommodating.Room was clean comfortable with beautiful en suite.Breakfast was amazing ...very highly recommended.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 3, 2013

We stayed here during our C2C walk. Everything was top quality. White Witney blankets, luxury towels, superb food. Lovely proprietors. Laundry done and returned clean and folded. Wonderful venue, full of character. Thank you.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Willance House Guest House

Address: 24 Frenchgate | N Yorks, Richmond DL10 7AG, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Richmond
Hotel Style:
Ranked #5 of 45 B&Bs / Inns in Richmond
Hotel Class:4 star — Willance House Guest House 4*
Number of rooms: 3
Official Description (provided by the hotel):
A Grade 2 listed building in Frenchgate, Richmond we offer three en suite double rooms with king-sized beds. Using luxury Egyptian Cotton linen and large fluffy bathsheets along with power showers and a well stocked hospitality tray with fresh milk we aim to provide a high qualiity experience during your stay. On arrival enjoy a complimentary pot of tea or coffee and our home made shortbread and fudge. We are ideally placed to explore Richmond being only two or three minutes walk from the Market Place with its castle and Georgian theatre. The River Swale is just a stroll away providing picturesque river walks. We are situated on the Coast to Coast walk and we are one of the well known accommodation providers with essential facilities for walkers such as a laundry service and packed lunches. Our renowned award winning breakfasts are all freshly cooked to order using local produce, award winning preserves and our home made bread. Our extensive cold buffet is freshly prepared each morning providing a healthy start to your day. ... more   less 
Also Known As:
Willance House Guest House Richmond, Yorkshire

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