We arrived at the Bistro without a reservation (party of 5) but were told that plenty of tables were available. Were taken to a round table which had a dirty tablecloth from previous occupants of the table which had obviously recently been cleared. This would have been fine but the manager tried to seat us at the table and we had to request a clean cloth. We then stood around the restaurant uncomfortably for 5 minutes whilst he went get one. I was shocked when he returned with a white bed sheet. The waitress joked that all the tablecloths had been used and this was the only thing they could find. The sheet was so long that our feet kept getting tangled up but at least it was clean.
The table was laid for 4 people (we were obviously 5) and orders taken by a frazzled looking waitress who did not appear to know what she was doing. Had to check with the kitchen when we asked what the soup of the day was, and then returned to the kitchen again when we asked what the side vegetables were.
Orders taken and starters arrived quickly. All five were fantastic and the soup was particularly delicious.
When the five main courses arrived the meal took a turn for the worse. Four of the five mains came with both mashed and roast potatoes both of which were terrible. The mash was incredibly lumpy and tasteless and the roast pots so hard we couldn't cut them. Three great slabs of dry, tough beef were also served for the roast dinners and a pink looking breast of chicken (complete with feathers) the other meat of choice for one of our party. The vegetables were obviously frozen and a pile of wet soggy mush in two bowls with no seasoning. The only nice meal served was a vegetarian mushroom stroganoff.
It was obvious that we were unhappy with our meals and the waitress went to check with the manager and came back to inform us that one of the main courses had been removed from the bill. It was obvious that she was inexperienced and trying to help which is why we didn't have the heart to also point out that we had been overcharged on the house wine - it wasn't worth it as we will definitely NOT EVER be going back to this place.
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