We have mixed opinions of the Star Inn.
The food was excellent, we dined in the pub for two nights and had the most wonderful meals. Breakfast in the mornings, sat around the huge round table was a delight.
Our room however caused us a degree of concern. First, it's not cheap to stay at the Star Inn, and for the price we would certainly expect far more than we got.
On arrival, having been shown the public areas, (which were very pleasant and warmed by a wood burner, with free cakes and a nice to see honesty bar) we were shown to our room, which looked spectacular, but was freezing cold. We had to turn on all the radiators and wait to warm up.
There was no shower (but accept you are unable to magic up space for a shower if its not there).
Interestingly there was no internet connection. Management may like their premises to be internet free, but this is now the 21 century, and some of us need the internet to pay the hotel bills.
What caused us most angst, was on our second night; having had a day out in the cold, and whilst having a warming bath; we found non of the toiletries had been replaced.
Management response will perhaps be that we should have asked for more..........but we shouldn't have had to. For the price it should have been done without question.
Then to dry ourselves off, the towels weren't soft and fluffy as they should be, but were hard and scratchy as they shouldn't be!!
At the end of our evening, we were going to have a glass of bottled water by the bed as we did the first night........... but no we couldn't. It hadn't been replaced!!!! I wasn't going down in my dressing gown to get more from the bar!!
All in all, an ok hotel but seriously; if you are spending the amount of money requested, I would expect far far better. Its for all the above reasons that given the high price I can only review the Star Inn as average.
I know you can get a far far better room for less.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I am not too sure where to start with this one! The prices we charge are very similar to everywhere else in this area, plus we offer plenty of extras that many places do not such as the afternoon cakes and cheese and biscuits, drinks, chocolates and crisps in the bedrooms.
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We do have internet access in our lounge area, which is stated in our welcome letter, so I am not sure which century you are living in but we are in fact in the 21st here in Harome!
We have spoken to our local laundry firm whom provide all of our laundry and I have also had a word with our housekeepers, as toiletries should have been replenished on a daily basis. If you had called down to reception, I am sure that they could of solved this issue fairly instantaneously, so there would have been no need to go to the bar! All staff have been suitably flogged!!!!
Many apologies and thankyou for your comments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.