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“Food and Beds” 4 of 5 stars
Review of The Pheasant Hotel

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The Pheasant Hotel
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3.0 of 5 Inn   |   Main Street, Harome YO62 5JG, England   |  
Hotel amenities
Ranked #2 of 4 Harome B&B and Inns
Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Food and Beds”
4 of 5 stars Reviewed October 24, 2013

I was asked to join 4 friends at the Phesant at Harome for dinner and an overnight stay. Having never been before we thought why not, We started off well with a really great bottle of white wine, which was very reasonabley priced, the staff were all very helpful, happy and patience, you know how women can be when they have not see each other for sometime. We were taken to the dinningroom, and the service was great no attention to detail was left undone. The food was presented well, and tasted great. The rooms were clean large and very comfortable. The only down side was the basket in nibbles in your room were an extra. The breackfast was good too all local produce.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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145 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Breedon on the Hill, null, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 9, 2013

I stayed here with my partner for his birthday. I found a tiny advert in the October edition of Country Homes & Interiors. Loved the cosy look of the website especially for this time of year - Autumn. We arrived and it was a lovely village location. Though the building itself, not so pretty, overlooking a small pond though which was an idyllic setting. The windows were all character less and very cheap looking and needed an upgrade, the cost of our stay was very high as we ate there on night one, and you'd expect top grade places for that kind of money.
There were overloaded plugs in the bedroom, with not one spare to use for personal appliances, unless you took out a lamp, which meant you couldn't see anything. One feather pillow, three horrible flat ones, and a large spring in the mattress that 'pinged' every time you got in and out of bed.
The bathroom was small with nowhere to put your toiletry bags except on the floor.
Lovely soft robes and towels provided.
Lovely touches like lip salve and eye cream on the turned back beds at night, I would rather have access to plugs and decent pillows first.
The atmosphere in the Hotel was one of calmness and a retreat and Greg a waiter who served us was superb with his demeanour. Other staff were talking out the 'split' between the 'chap at the Star Inn' and that he had the pub and his wife had The Pheasant.... that needs to be sorted as it felt like the empire had been divided and therefore who was to become the poor relation??
Breakfast on Day one was shall I say, half asked delivered by a middle aged blonde lady who clearly didn't want to be there, didn't tell us what the procedure was, I had to say in the end, this is our first stay and what do we do for breakfast, she then told us where to help ourselves! Then asked if we wanted anything cooked, we ordered to then find there was a menu and we had a few choices available to us, for these prices we felt robbed at playing a guessing game, luckily we were staying two nights so we could 'get it right ourselves' the next morning!
The food IS exemplary, without a doubt. With the exception of the black pudding, which was sent back on two tables including ours. Replaced with no apology.
Breakfast Day two went like clockwork, the blonde waitress was a changed woman, very attentive to everyone, why? Because the boss was also in heading up a ladies coffee morning, what a difference!
The meal on night one was beautiful, served to us by Greg, and he knew just how much attention we required. The dining room was very formal and a dream to sit and enjoy.
The swimming pool was superb, though clear that it wasn't checked on a regular basis, as there was rubbish under the rolled up cover, and you could see it as you swam towards it. Coat hangers in both changing rooms were hanging upside down needing screws replaced, a small job, taking minutes to resolve. A real bonus that it was there though and totally under utilised, I mentioned to the owner that it should be used as a spa with treatments in the room.
I asked for my partners cake to be delivered over to the Star for our birthday meal booked on night two, at first this looked like an issue, though was actually sorted to great effect, thank you.
I would recommend a stay here though as previously mentioned by others, choose your room wisely.

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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2013

My husband and I visited recently for our anniversary. It is a special occassion place as it is quite pricey, but it was worth it. Our room, evening meal, and breakfast were all first class. We will visit again, once we have saved up. Keep up the good work. Your venue and staff are lovely

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne
Top Contributor
134 reviews 134 reviews
34 hotel reviews
Reviews in 44 cities Reviews in 44 cities
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed October 7, 2013

The Pheasant Harome is a conversion of a group of old agricultural buildings to resemble an old country inn. The public areas, lounge, bar, dining room and conservatory are all in the main building. Rooms are in the main building, upstairs, or in a group of buildings surrounding the car park/courtyard. The swimming pool is also located in one of the former farm buildings off the car park.

The bar has an inglenook fireplace and bits and pieces of country memorabilia (gin traps, stuffed birds etc), just as in a genuine old pub with a mixture of sofas, armchairs and old kitchen chairs. The dining room is very formal and elegant and the lounge looks comfortable. The conservatory, which sticks out into the car park/ courtyard is a pleasant place to have breakfast.

The staff we encountered were mostly young, mostly friendly and enthusiastic and knowledgeable.

Our room (Plum) was a small stone outbuilding, about 40 metres from reception across the gravelled car park. It was nicely decorated in shabby-chic style and had a private decked area, surrounded by flowers and greenery. It was well-lit, fairly well-equipped (wall-mounted flat-screen TV with FreeView, DAB radio-alarm with iPod dock, kettle, hair dryer, small fridge and tea and coffee making equipment) and had a very comfortable king sized bed). Nice toiletries, complimentary water, sloe gin and biscuits were supplemented by an "honesty basket" of savoury and sweet goodies and wines. There were robes and ample towels. The website says "WiFi available". This may be strictly true but it is not available in the rooms outside the main building (? The majority of the guest rooms). I'd much rather that they said "WiFi available in the main building"

In my view the room was well decorated but poorly designed. The bed took up about 1/3 of the length and the "bathroom area" of the same room, containing the roll-top bath, the walk-in shower and the "Shabby Chic" washstand another 1/3. From the room description, I had expected the bath to be in the room with bed but not that the bedroom and bathroom were one and the same. The WC did have its own (small) cubicle. At the foot of the bed, taking up much of the free floor space in the room, was a very large "antique" painted chest, which served no useful purpose but meant that a room for two only had one chair. One of us had to sit or lie on the bed to read or watch TV when it rained or was cold outside.

The kettle sits on a nicely-designed console table alongside the entrance door and the bed but space dictates that the tea and coffee making kit is about 12 feet away in the "bathroom" section of the room. Poor design.

Breakfast was pleasant but with a limited buffet and meagre "full Yorkshire". The menu does make it clear that you will only get A mushroom and A tomato (in fact 1/2 a tomato). It also alleges "sausages", of which I got 1 both mornings. On the first morning I had two rashers of bacon, on the second - 1/2 a rasher - were they running out? The eggs were small and the black pudding slice on the second morning was fried to the consistency of an ice hockey puck - I could not cut it, much less chew it. It was replaced after a complaint, with a smile but no apology. My wife had eggs (in fact egg) Florentine one morning and said that the Hollandaise sauce was too vinegary. Other cooked options include porridge, Eggs Benedict, Smoked Haddock and a frittata. The frittata was supposed to be made to order, with a list of available ingredients. The list included herbs, which I did not order. Nevertheless, the frittata came with the ham and mushrooms I'd ordered but the taste was utterly overwhelmed by he masses of herbs on top. "Fresh orange juice" was not freshly squeezed. Tea and coffee in plenty and good quality. The tea was bags, not loose-leaf

Why oh why piped music throughout the public areas of the establishment, non-stop, breakfast, lunch, tea, drinks in the bar and dinner? Whose taste of music? And why so loud? It ruined two expensive dinners and any attempt to move out of our cramped sleeping quarters to the lounge to read was thwarted by the ubiquitous Rat Pack/Swing/50's/60s pop that sprang from speakers everywhere. Maybe an attempt to drive the punters back to their rooms? Do customers ask for it?

My wife described 3 nights living in a "romantic retreat" with bed, bath, shower, wash-stand, single chair and inadequate storage space all in one room as the closest she had come to camping in 30 years and at much greater cost.

The staff were charming and the hotel generally good (piped music and iffy breakfasts aside) and if we could get a proper, comfortable hotel room for proper hotel prices, we'd be back. I'll comment on the restaurant separately.

Room Tip: Unless your relationship is still at the stage where playing "soapy soapy" or "Hide t...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 30, 2013

Having stayed at the Star Inn 2 mins away a few times, I was excited to stay at the Pheasant. It's slightly bigger but still manages to feel very intimate, relaxing and secluded. The reception, lounges and terraces were fantastically decorated and comfortable (we didn't try the pool). Whilst the rooms were also very comfortable with a few nice touches, they weren't quite as individual or luxurious maybe as the Star but to be fair I think that is reflected in the price. The bathroom was a of a disappointment to be honest but there was a nice big bath. We stayed in 'Ashdale'. We didn't eat there for an evening meal but enjoyed the beautifully cooked breakfast in the morning. Overall a lovely stay, we'd probably stay at the Star next time but choose to try dinner at the Pheasant.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 26, 2013

Lovely relaxed country inn and great food. Our room was lovely - Bransdale but just a bit surprised at the old and tired bathrooms. However the rest if the inn is beautiful. Our meal was very good and our waiter excellent and very interested in what we thought if the food.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2013 via mobile

We returned to The Pheasant with our 18 month old daughter recently having got married there in 2011. It was as fabulous in every way as ever, a very treatful and special place. If you go with young family it's worth asking for one of the two rooms "over the court" (we stayed in Peartree) as they have a lovely living area with a small kitchen (including a fridge and microwave) and 2 separate bedrooms. We are already looking forward to returning in a couple of years time, please keep up your wonderful work everyone at The Pheasant!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pheasant Hotel

Address: Main Street, Harome YO62 5JG, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harome
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in Harome
Hotel Class:3 star — The Pheasant Hotel 3*
Number of rooms: 16
Official Description (provided by the hotel):
The Pheasant has arguably one of the most beautiful Country Hotel settings in North Yorkshire, over looking the duck pond in the picturesque village of Harome. Originally converted from what had been the blacksmith's shop, village shop and barns, the main part of the hotel offers one single and eleven double rooms, whilst in the sheltered courtyard are two suites, the Pheasant Suite and Plum Cottage, each with its own private entrance, two further family rooms and the heated indoor swimming pool. The stylish and highly individual interiors designed by Director Jacquie Pern give the accommodation a homely and welcome feel, which continues through the public areas: the lounge, bar, conservatory, dining room and terrace, providing a variety of options of where to eat or enjoy a drink. The Pheasant has established a reputation for great food under the capable hands of Chef/Director Peter Neville. Residents and non-residents can choose form a wide range of menus, all taking advantage of the wealth of local, seasonal produce, including a fixed price daily Market Menu, the A la Carte, and a Tasting Menu with optional matched wine package. This year the Pheasant was awarded the Yorkshire Life "Small but Special Accommodation 2014" Award. ... more   less 
Also Known As:
The Pheasant Hotel Harome, Yorkshire

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