Our daughter booked three rooms at this hotel as it was her wedding weekend. She booked two nights and the proprietor said they would move her to a better room on the Saturday night as it was her wedding night, on checking in my husband and I were told that she would not be supplying the cooked breakfast early as my daughter had arranged and the final blow my daughter had to check out her room at 10.00am omg she wasn't getting married till 1,00 and my husband and I to check out then as well.When questioning this I was told that at end of day I was only using her hotel as a base , not eating there , not drinking there, and not getting married there and this was said in a very unpleasant manner, she then came off her high horse a bit And said she would see what she could do . We organised bacon sandwiches for 10.30 on the Saturday morning for our return from the hairdressers on returning at 10.45were greeted by the proprietor who was so so rude and questioning why we were late as she said we had booked them for 9.30why would we have done that with five people getting hair done we said we wanted them and on going up the stairs one of us stated that she was a bit firey and she heard this and boy did we get it told to pack our bags and get out wow what do you do I had to apologise which I really didn't want to do but had to diffuse the situation somehow, or my daughter would have been getting ready for her wedding on the beach On checking out on the Sunday she preceded to start on my daughter on her first day of married life. I would not recommend this hotel to anyone that wants a pleasant stay the owner is rude, ignorant and certainly not a pleasant person and definitely should not be in the hospitality trade I am sure there are far more pleasant hotels in Filey and we we certainly won't be using this hotel again and if you read this I hope you do not stay there either she does not deserve anyone's business
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