It is very difficult to review this hotel because every single member of staff was helpful and made us feel welcome. The problems lie in several areas which, if addressed, could turn this hotel into a much better one.
Our room was large and on the second floor (no lift). It appeared to be have been refurbished but corners have been cut. We had two beds pushed together and the headboard was padded vinyl. Our lounge chair had no proper fabric on the back of it - just hessian. The decor throughout the hotel is dark and dingy and our bedroom was the same, although the curtains were opulent and the wallpaper was smart. The bathroom was similarly dark and uninviting with no window and horrible dark wood vinyl flooring adding to its lack of ambience. On the plus side, the shower was effective and we did like the space in the larger room. The views were wonderful and will be especially so in late Autumn with the leaves turning brown.
The bar is dark and has very low lighting. Service was pleasant but I would not stay in the bar longer than I had to. The restaurant was more attractive as there were white tablecloths to lift the mood, but the lounge is awful. Everything is dark. Crathorne Hall does feel like a stately home of the latter part of the 19th century with portraits of long-gone ancestors all over the place. I felt the whole building could do with a revamp, (skip the 20th century and move straight into the 21st!) Use of lighter colours for woodwork (especially those huge columns), walls, carpets and upholstery would work wonders - in my opinion! The mid-week rate of £150 was OK for the size of room and breakfast. I would honestly say do not pay full rate.
Dinner was not good value for money. We paid £36 per head for the evening meal and portion sizes were mean in the extreme. However, the poached smoked haddock and full English for breakfast were excellent, but there were only 2 croissants and one danish pastry left when we arrived for breakfast at 8.40 am. When we are in this area again I will go somewhere else but this was a good base for the North Yorkshire Moors. I just don't like the dark interiors, poor value evening meal and corners cut with interior decoration. If you like the dark Victorian style, this is for you. Great staff though!
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Hotels.com and TripOnline SA so you can book your Crathorne Hall Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.