We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overpriced and Mediocre” 2 of 5 stars
Review of The Grill, Forest Pines Hotel

No photo provided
Got a photo?
Add it.
The Grill, Forest Pines Hotel
Ermine Street, Broughton DN20 0AQ, England
01652 650770
Website
Improve this listing
Ranked #3 of 6 Restaurants in Broughton
Price range: $22 - $37
Cuisines: English, British
More restaurant details
Restaurant details
Good for: Families with children, Romance, Doing business, Local cuisine
Dining options: Reservations
Bury, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Overpriced and Mediocre”
2 of 5 stars Reviewed September 8, 2013

Had 2 meals there now and disappointed with both. The quality of the food and service doesnt match the price and theres a 300% mark-up on a bottle of wine. The waiters werent very attentive either. I wouldnt recommend it

  • Visited September 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

22 reviews from our community

Visitor rating
    4
    6
    3
    5
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
lincolnshire
Contributor
14 reviews 14 reviews
11 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Romantic night away celebrate anniversary”
1 of 5 stars Reviewed August 26, 2013

While I enjoyed my meal my husbands was very bad never have I seen steak like that was soo fatty and other diners also complained when we complained we was told that w
They were aware of the companints so now is the time to sort it out either employ a new chef or buy in better quality food

  • Visited August 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
broughton, england
Senior Reviewer
6 reviews 6 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Faulty Towers at Forest Pines Main Restaurent (not the Grill)”
1 of 5 stars Reviewed May 20, 2013

I took my wife yesterday on her Birthday to the 1829 Restaurant at Forest Pines Hotel in Broughton N.Lincs. I am a Broughton resident and ex-mayor who had been proud of this place and has used it off and on since it was opened as Briggate Lodge long before golfing there. I held my daughter`s wedding there and even enjoyed a twelve person mayoral meal there with all of the local district mayors coming and was very proud of the place. I had an expensive party there a few years back for my son

Yesterday I had disappointing meal and as there was a new menu thought I ought to point this out. The following reaction of the Manager, an oriental looking gentleman, caused a heated discussion that left my wife nearly in tears and finished off all good thoughts on her Birthday.
His attitude was, that not only was I wrong, according to him, his chef and business advisors but also any others of the public who thought similarly would also be wrong. When I pointed out that the reason I complained was to avoid him misleading other members of the public to continue the good name of the hotel he said that it would be their error not his.
If they approve of current idea of aggressive self-righteous management, they will be losing a good few customers, as they have lost me.

The argument:
The menu listed a “Broth of Salmon, Lobster, mussels, cockles and some sweet greens. To me, a broth is a soup, thickened and fortified to make a main meal.
I was expecting a nice seafood soup of shellfish and salmon with that lovely taste of Lobster. Maybe not a Lobster Bisque but at least a bowl full of tangy fish soup.

The Oxford Dictionary states “soup consisting of meat or vegetables cooked in stock, sometimes thickened with barley or other cereals:”

I twice heard the serving staff refer to the dish as Salmon and even got one of them to check with the kitchen that I was indeed getting Salmon, Lobster and shell fish soup, and not just a dish of salmon. They actually confirmed this, so I ordered some bread to go with my soup.

They then served a dish of a large piece of salmon garnished with three tiny mussels, maybe two cockles and four tiny reddish chewy bits splashed over with a clear liquid which barely covered the plate bottom and two tablespoons of boiled cabbage. This was accompanied by a dish of vegetables.

After I pointed out the mistake, the Manager appeared and told me that this was broth and that they had not stated that Lobster was in it ?? He went to consult the chef and returning then confirmed that:
• It was broth
• It had Lobster in it.
• My expectations on assuming I was getting a bowl of fortified soup was wrong
• The modern culinary world determined the meaning of broth, not me or the public

When I told him he was wrong and that if twelve other diners came forward, they would expect the same as me, his response was that they would all be wrong because of their old fashioned attitude and it was the ingredients that defined what a broth was. At that point he produced a mobile phone with a picture of a steaming bowl of broth and started quoting ingredients.
I pointed at the picture and asked him why I didn’t have a bowl of soup like that or even any bowl of liquid at all?.
He stated that he would not charge me for the piece of fish that he called broth and I told him that this was not the point. People being disappointed was the point!. He would not back down or back off and just left. I did not bother to mention that people ordering the soup did not expect such eye watering amounts of black pepper without due warning. The dismal chips were just left on the plate. My wife’s steak was nice and the sweets were nice. The carafe of Rioja was lovely. But would I pay £69 anywhere for this experience?
No I don`t think so!
We finished our main course, had a sweet, left with a bill reduced by £10 and my wife nearly in tears. And I of course am the cause of it all.
Surprisingly, one of the young staff was concerned and I explained it again to her and watched her look of disbelief.
If I had been on my own, this altercation with this limited Manager would even have taken on the crazy chef who reinforced him. When is a broth not a broth?? When is the customer always right?

However it spoilt the rest of my wife`s birthday and nearly had her in tears.
I object to that!.

  • Visited May 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
46 reviews 46 reviews
19 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
“The stingiest carvery ever!”
3 of 5 stars Reviewed May 19, 2013

Shame really because the quality was actually really good! Nice selection of veg, great yorkshire pudding but when the chef presents you with a 2 inch square slice of wafer thin beef and then asks you "Are you waiting for a second slice?" (Er...yes?) £12 for a carvery suddenly looks very expensive. Especially when you factor in service speed on a par with glaciation.

Nice desserts. Great setting. More attention to detail required.

  • Visited May 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
53 reviews 53 reviews
41 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
“Good food”
4 of 5 stars Reviewed December 31, 2012 via mobile

Had lunch for 5 here-food was good and well presented-service excellent-would recommend ! Scampi and chips is delicious as we're my friends chicken burgers-good wine list also

    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Grill, Forest Pines Hotel also viewed

Broughton, Lincolnshire
Scunthorpe, Lincolnshire
 
Scawby, Lincolnshire
Scunthorpe, Lincolnshire
 

Been to The Grill, Forest Pines Hotel? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage The Grill, Forest Pines Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.