We booked two rooms at the hotel for the weekend of the 24th of November. One of the rooms was a decent size, but had only a very small window, above eye level, and two completely blacked out velux windows, this made it very dark indeed; the main room light and fan did not work, the bathroom sink taps were loose, the bathroom floor had cracked and lifted tiles and moved as you walked over them, and the bathroom also had lights out. There was a constant hum of machinery throughout the day and night.
The second room, has a larger window, but no curtains at all, again the main room light did not work, it was extremely hot, the bathroom had a problem with backing up drains and smelt very badly of sewage, the sink was leaking.
We asked at least three times for the lights to be sorted out as we were getting ready to go to a wedding and some light was needed, they fixed the bathroom lights, but not the main lights.
A set of curtains did appear eventually after spending one night without them, but when the room was left the key card would no longer work, and getting back at 1am, had to go back to reception to get it re-validated.
This hotel is four star in all the public areas, but definately not in the bedrooms that we had allocated - a real let down.
- Official Description (provided by the hotel):
- The Mercure Dunkenhalgh Hotel & Spa is situated in 17 acres of parkland. Combining a traditional setting with modern technology, our hotel offers both an enjoyable weekend getaway, or facilities for business meetings & conferences. Also featuring a luxury spa, with 8 beauty suites, & Cameo Restaurant & Bar, a relaxed dining experience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Orbitz, ACCOR, TripOnline SA, Odigeo, Hotels.com and Agoda so you can book your Mercure Blackburn Dunkenhalgh Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure Blackburn Dunkenhalgh Hotel Clayton Le Moors
- Mercure Blackburn Dunkenhalgh Hotel And Spa
- Mercure Blackburn Dunkenhalgh Hotel & Spa Clayton Le Moors, England