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“Excellent food but service can vary from great to poor” 4 of 5 stars
Review of Usha

Usha
338 Rossendale Road, Burnley BB11 5BZ, England
01282 457529
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Ranked #20 of 136 Restaurants in Burnley
Certificate of Excellence 2014
Cuisines: Indian
More restaurant details
Restaurant details
Good for: Romantic, Doing business
Dining options: Delivery, Late Night, Reservations
Manchester, United Kingdom
1 review
“Excellent food but service can vary from great to poor”
4 of 5 stars Reviewed August 17, 2013

From my experience, food at the Usha is always superb and some of the best Indian cuisine I've tasted. I usually order the specials which, despite being slightly more expensive, are worth the money.

Table service can vary greatly though - some nights its flawless but on another visit, may be pretty poor and you'll need to grab some of the table staff for drinks etc.

Overall its a great Indian restaurant with excellent chefs. Just don't expect a waiter to be checking on you every 10 minutes.

  • Visited June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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116 reviews from our community

Visitor rating
    48
    36
    22
    9
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Todmorden, United Kingdom
Contributor
19 reviews 19 reviews
14 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
42 helpful votes 42 helpful votes
“Would I go again?”
4 of 5 stars Reviewed August 12, 2013 via mobile

Arrived around 7.30 in the evening. Place was a bit untidy, but I give them their due they had been open since 12 doing buffets.
Service was shocking until I went and told them that the bill I will be paying is for everything and not just the food we eat. I also explained that being put on a table and ignored is chronic customer service. This changed their attitude.

Really enjoyed the food, would definitely go back again, even if I have to tell them when I arrive that I expect reasonable service.

  • Visited August 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnley, United Kingdom
Top Contributor
50 reviews 50 reviews
19 restaurant reviews
Reviews in 31 cities Reviews in 31 cities
68 helpful votes 68 helpful votes
“A bit disappointing”
3 of 5 stars Reviewed July 30, 2013

12 of us had the buffet menu on a Sunday. Food was only average. Starters cold and main meals lacked meat!! I suppose for a tenner you got what you paid for but I,ve had better buffets. I wouldn't go back in a hurry even though it's on my doorstep. I'd rather pay a bit more and write a more positive review!!

  • Visited July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnley, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
40 helpful votes 40 helpful votes
“Average. Better places”
3 of 5 stars Reviewed July 21, 2013 via mobile

We went for a family meal. Food was ok. But i dont really eat spicy food so i order korma. I tried another mild dish but it was extremely spicy. I told the waiter and was offered amother meal. Which by the time came everyone would have finished. Shame the food isnt what it says.

  • Visited July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Excellent!!”
5 of 5 stars Reviewed June 25, 2013 via mobile

Only been a few times but always been pleased with the service & food! Couldnt fault it :) got a round of free drinks too!!

  • Visited June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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