We like this hotel, it is the second time we've been in the past few years. I think we like it because it is in a great position, has good rooms and is decent value. Also, we like the bar atmosphere downstairs, very welcoming. However, at the time of our visit renovations were occurring upstairs, causing incessant noise during work hours. I think we can accept than any hotel needs to keep itself up to date, but I sensed the staff were just not thinking about the impact on their guests. I don't think it occurred to them that this work would cause some degree of disappointment and upset, I felt they hoped we wouldn't notice. Not very professional. We expressed our disappointment and we received a discount, but its not the point. At least at the moment of check in we should have been advised. There were also a couple of other little things that lead me to believe that they may have forgotten the basics and are taking guests for granted. For example:I remember there being a box of duvets left in the corridor near our room. Not really a problem for a few minutes, but it seemed to be there all morning. Anyway, overall I thought it was OK, and I have to say the restaurant, the service in the restaurant and the food itself was very good.
- Also Known As:
- The Marine Hotel Whitstable
- Marine Hotel Whitstable
- The Marine Hotel Whitstable, Kent
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