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“A Real Gem Full Of Character” 5 of 5 stars
Review of Walpole Bay Hotel

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Walpole Bay Hotel
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2.0 of 5 Hotel   |   Fifth Avenue, Margate CT9 2JJ , England   |  
Hotel amenities
Ranked #3 of 12 Hotels in Margate
Certificate of Excellence 2014
Colchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“A Real Gem Full Of Character”
5 of 5 stars Reviewed September 11, 2013

My first business trip to the area enlightened me to the Walpole Bay Hotel and what a discovery. It is bursting with charm, quirkiness and character. I stayed in room 103 and found the room delightfully clean, spacious and drawing my attention to the four poster bed and what a bed. It gave me the best night sleep in years and for that reason alone i would happily return.

The staff, especially Jane the owner take great pride in ensuring visitor's, be it visiting to appreciate the museum pieces or staying guests are made to feel very welcome. It adds a very nice personal touch many hotels lack these days.

I ate the gammon for my evening meal which was delicious and generously portioned. Breakfast was a buffet of a superb variety suiting diners of a more traditional cooked breakfast or a continental style with more choice than some 5 star hotels i have stayed in.

I can fully appreciate why people return to this gem of a hotel so much so, i look forward to my next business trip in the area so i stay again.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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317 reviews from our community

Traveler rating
    186
    92
    23
    11
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Leicester, England, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 10, 2013

We stayed here for only two nights and would loved to have stayed much longer. Lets get something straight from the get go, if you want a hotel thats all corporate, chrome and shiny, dont stay at the Walpole!! This is a hotel full of character, unique, individual and quirky. I honestly wouldnt have been suprised to meet Hercule Poirot in the lobby........Our room, 314, still had the bell push on the wall to summon a maid, next door to us was the maids pantry, kept as original with the repeater panel on the wall!!. Our room had a balcony and a sea view, the area is really quiet and the beach within 100 or so yards. The breakfast is simply superb, fantastic amount of choice and all utterly delicious. All of the staff were lovely, everyone seems to really want visitors to enjoy their stay. My wife and I enjoyed our stay so much we will be back very soon. If you have an eye for the quirky and want good food and high standards of service, stay at the Walpole.

Room Tip: 314 was great but not yet refitted.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed September 9, 2013

We had been warned about the eccentricity, the wall-to-wall tat, and to expect Fawlty Towers (by a relative who's lived in the area for 60 years).

All of these were true but were not in fact the problem. Those having tea, looking around the tat, etc, seemed to be enjoying themselves.

The real problem was the Saturday night function in the basement, which we were not made aware of, and included pumping music until midnight which resounded through the building such that our room, on 1st floor, should have come with noise cancelling headphones.

The other problem was the bed, which was spongy to the point of almost beoing thrown off it if one of you turned over in the night.

Breakfast was adequate, a basic buffet.

With regret, it will be the Premier Inn for us if I'm in the area again.

Room Tip: Ask if there's an evening function on - if so, go high or not at all!
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed September 9, 2013

This hotel has obviously achieved an amount of fame / notoriety from appearing on The Hotel Inspector and for the fact that it purports to be a museum. We booked to stay here before we realised that it had appeared on TV and, despite viewing the programme in which the clutter and museum items are criticised, we decided to go ahead with our stay. The hotel is a large victorian building with some charm - however it isn't kept in a clean or presentable enough state to do the place justice. The windows were filthy and streaked and the corridors musty when we stayed. The room was pleasant - newly refurbished with neutral colours and a modern bathroom - we enjoyed the balcony too which caught the afternoon sunshine. (The mismatched balcony furniture was a shame though). The shower was terrible and needed to be replaced with a proper, full-strength model. The bar had charm and atmosphere and was probably the only room in the place that we felt benefited from the debris and clutter (crockery, glassware, old bits of furniture) that filled almost all of the communal areas. The breakfast was probably the weakest point of the stay - they only serve breakfast for an hour and a half but they had still run out of lots of items when we arrived about 20 minutes from the end of service. The buffet was presented on creaky old trestle tables and looked meagre and stale - although my partner said that the hot breakfast was tasty. They would do better to have fewer choices for breakfast but provide good quality, fresh ingredients (such as fruit and baked goods). All in all the charm of the place was undermined by slovenly-ness and lack of care.

Room Tip: Go for a room with a balcony.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 7, 2013

This hotel is truly lovely, it is old fashioned but could not fault it, stayed with my husband and son in room 305 which is really spacious and clean and my parents who stayed in 310 which had beautiful furniture and a lovely feel. The hotel has an air about it which is difficult to put into words until you go there, its like walking into an Agatha Christie book. Loved the view of the sea and the Victorian swimming pool which is pretty much the back garden of the hotel and a great place for an evening walk. Breakfast for a buffet was very good, dinners were nice too but seem to close earlier than we were used to last dinner orders are at about 7.30. Staff all very friendly and rooms were good too, only negative would be beds are very creaky.hope too come here again many times in the future, this is probably the only hotel I've left feeling totally satisfied with.

Room Tip: 4 poster suites aren't much more and are really worth it, try your best to get a balcony
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 6, 2013

Had a cream tea here on a Saturday afternoon in August. Loved it. Just like going back in time. Sat outside on the front terrace. Tea, coffee, scone, cream & a lovely gateaux all served on big tray with silver tea service. Met the owner, who invited us to look around the hotel museum and the vast collection of napkin art.......really unusual. Every nook and cranny stuffed to the gills with interesting objects and art. Could have stayed all day. The lovely old lift is so smooth. Take a ride from basement to top. This makes a good afternoon out if your eccentric like us!!! Never had a meal here, but will be glad to go back and try. Only small grumble was that it is a little bit pricey...but hey it certainly is different!!

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2013

We had a very enjoyable stay at the Walpole Bay Hotel, and I would recommend it. The glamour of the place makes you feel that you are staying somewhere very special. The original lift and the entrance hall are stunning. The rooms were clean, roomy and well presented. We had a little balcony and a lovely sea view. The breakfast was delicious.

The only areas for improvement would be the water pressure in our 3rd floor bedroom was very weak, the shower would barely wash the shampoo from my hair. Our friends who stayed on the 1st floor did not have this issue. The drinks on offer in the bar area could improve and be modernised, for example offering some local ales. These two things would not put me off staying again, it was a nice experience in a unique hotel, and relatively good value.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Walpole Bay Hotel

Address: Fifth Avenue, Margate CT9 2JJ , England
Location: United Kingdom > England > Kent > Isle of Thanet > Margate
Amenities:
Hotel Style:
#2 Romantic Hotel in Margate
#3 Family Hotel in Margate
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Walpole Bay Hotel 2*
Number of rooms: 42
Official Description (provided by the hotel):
From the moment you enter the Walpole Bay Hotel and Museum, you step back in time to the ambiance of a bygone era. This historic Margate hotel was built for discerning guests in 1914, extended in 1927 and is now being lovingly restored to her former glory by the Bishop family. The Walpole is a family run hotel that strives to achieve a friendly home from home atmosphere combined with a warmth and timeless elegance. From the relaxing flower decked terrace with sea views, to the Edwardian style restaurant, you will rediscover a passion for the finer things in life. And to make your visit complete enjoy a ride in our 1927 Otis trellis gated lift, that services every floor. So if you are looking for hotels in Margate, you will not find a more welcoming, warm, charming experience anywhere else, so come and enjoy your time in Margate, Kent and reserve your room at the Walpole Bay Hotel. ... more   less 
Also Known As:
Walpole Bay Cliftonville
Hotel Walpole Bay
Walpole Bay Hotel Margate, Kent

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