We have stayed at the Stade Court on a number of occasions over the past few years with family members, when we have attended family events in the town. Our rooms on those occasions,, although outdated, were a little shabby, but were always always clean and comfortable.
NOT on this last occasion. Our room was on the 3rd floor overlooking the sea. Unfortunately two of the larger double glazed window panels had popped, so were fogged up with condensation. Another windows mechanism was broken so unable to be closed. The bed was only a small double. We had requested a king size bed, but were told there were none in the hotel upon arrival. The room was clean, except for some chewing gum and hair left behind the bathroom door. it was in desperate need of refurbishment.
It appeared that quite a number of the staff had only started work at the hotel that week, were inexperienced and very young.
We had dinner in the hotel restaurant on the first night. We were the only people there. Sadly we were disappointed. I suspect the food was straight out of a packet and microwaved. Possibly the poorest quality hotel food we have ever been served. A shame because the inexperienced staff were delightful and tried hard to make our evening as pleasant as possible.
Breakfasts which are served in a separate ground floor restaurant were adequate. Service was good.
We found the reception staff delightful and helpful.
- Also Known As:
- Best Western Hythe
- Hythe Best Western
- BEST WESTERN Stade Court Hotel Hythe, Kent
- Official Description (provided by the hotel):
- Standing proudly on the seafront of the picturesque Cinque Port of Hythe. We have been welcoming guests since 1939. All bedrooms are en-suite and are individually furnished and most offer glorious views of the English Channel. We cater for the most discerning of guests and pride ourselves on our reputation for excellent hospitality. Charges for Pets may apply. ... more less
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