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“Disappointing” 2 of 5 stars
Review of Thailand Tom

Thailand Tom
38 High Street, Hythe CT21 5AT, England
+44 1303 264168
Website
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Ranked #13 of 51 Restaurants in Hythe
Certificate of Excellence 2014
Cuisines: Thai
More restaurant details
Restaurant details
Good for: Doing business, Romantic
Dining options: Dinner, Lunch, Breakfast, Delivery, Late Night, Reservations
Description: One of the most popular restaurants in Hythe. Cards accepted now accept touch payment too. Now with free wifi
Hythe, United Kingdom
Top Contributor
80 reviews 80 reviews
46 restaurant reviews
Reviews in 35 cities Reviews in 35 cities
35 helpful votes 35 helpful votes
“Disappointing”
2 of 5 stars Reviewed September 20, 2012

Such a shame that one has to wait over an hour to receive one's starter which is delicious when it arrived and then after another hour to be told that 'there is a problem in the kitchen, we have problems with the gas supply and it keeps happening and it is a very small kitchen and your meal will be another half an hour'. Needless to say, we left!

  • Visited September 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 reviews from our community

Visitor rating
    89
    42
    12
    12
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Hastings, United Kingdom
Reviewer
5 reviews 5 reviews
5 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“slow service”
2 of 5 stars Reviewed September 8, 2012

we arrived here at 6.30pm and was the only table occupied in the dining room and about 3 tables occupied in the bar. it took 35 minutes to even order our food, and another 30 minutes for our starters to arrive. The food was nice but the main meal was only lukewarm on arrival, i ordered chicken but got duck!!! (an english girl took our order!) i didnt send it back as it was getting really hot in there and just wanted to go. Overall the food was good but the service was poor, we certainly wont go back there, after travellin 45 miles to get there it was very disappointing. The best thai restaurant in the south east is Siam Thai in Little Common, but we like to travel around to try different places

  • Visited September 2012
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
17 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Only go here if your not in a hurry!”
1 of 5 stars Reviewed September 2, 2012 via mobile

A few of us went here on a Saturday night recently and we were seated in a cramped corner. After ordering our meals we waited for at least 40 minutes for the starters but had Thai crackers to eat In the meantime. The female staff were rude and miserable and at least 3 other tables were seated after our arrival- ALL of them received there main meas before us. We waited over an hour for our main courses and when we asked where on earth our meals were we we're told that they were coming. After another 20 minute wait our meals arrived. They clearly looked like they had been reheated in the microwave and when we complained about the terrible and slow service were were told that they were busy. Absolutely no excuse. Extremely poor customer service- go to the Everest Indian a few doors down- much better!

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beckenham, United Kingdom
Senior Contributor
40 reviews 40 reviews
20 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
46 helpful votes 46 helpful votes
“Romantic night out with my Husband”
5 of 5 stars Reviewed August 30, 2012

We were recommended to try this particular restaurant and we are so glad we did. The staff from the moment we walked in were lovely, very attentive. The menu is extensive, with all the traditional Thai dishes. We had the duck to start with and this was beautiful, best duck I have had in a long time. We then had the Red Thai Curry and this was cooked perfectly, as so was the Jasmine Rice....an excellent meal and will make an effort to visit here again for sure.

  • Visited August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sittingbourne
Contributor
14 reviews 14 reviews
6 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Yum yum”
4 of 5 stars Reviewed August 12, 2012

Excellent food had a wonderful evening with friends. Staff friendly, food exceptional and reseaonably priced.

  • Visited August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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