I have been to wildwood a couple of times, and it's also a nice place to visit. There are lots of interesting breeds of animal on show, all having some connection with the UK. The prices are reasonable and despite the recent poor weather and quite a lot of work being underway, the site seemed reasonable.
Which is why it's a bit disappointing that there are more negatives to report. Access to the site isn't great, snaking round industrial units to get to a car park that was quite badly surfaced, it was the first day of half term when we went, so there was carnage, marshall's doing there best to find spaces, but really there were to many cars being accepted, and rather than having people cueing till others left, it would of been better to turn people away, or at least give people the option to get away from the line!
The amount of people inside meant you didn't really get a chance to enjoy the animals without a noisy group coming past, the epic playground was heaving, the picnic area was packed and bins over flowing, the line in the cafe was massive, it took about 30 mins to move the 15metres to be served, with one poor lady doing all the hot drinks, whilst others just stood about waiting for people to visit there section, food was overpriced and a poor selection.
So what on a quiet day would have got 4 ot of 5, is reduced to 3, no doubt more staff were brought in for half term, but the whole place was just to rammed, really taking away from the experience, customer service suffered, so young shop staff were being shouted at as tempers flared, with more senior staff no where to be seen. This needs to be addressed.
An great place, with some excellent staff and is an excellent day out, but the management need to way up profit over experience on busy days. And potential visitors, don't go in the middle of winter and then complain there are no animals in the pens; hibernation!
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