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“Better on a quiet day” 3 of 5 stars
Review of Wildwood Trust

Wildwood Trust
A291 Canterbury Road, Herne Common, Herne Bay CT6 7LQ, England
01227 712 111
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Ranked #1 of 21 Attractions in Herne Bay
Attraction details
UK
Top Contributor
138 reviews 138 reviews
88 attraction reviews
Reviews in 80 cities Reviews in 80 cities
87 helpful votes 87 helpful votes
“Better on a quiet day”
3 of 5 stars Reviewed February 25, 2013

I have been to wildwood a couple of times, and it's also a nice place to visit. There are lots of interesting breeds of animal on show, all having some connection with the UK. The prices are reasonable and despite the recent poor weather and quite a lot of work being underway, the site seemed reasonable.
Which is why it's a bit disappointing that there are more negatives to report. Access to the site isn't great, snaking round industrial units to get to a car park that was quite badly surfaced, it was the first day of half term when we went, so there was carnage, marshall's doing there best to find spaces, but really there were to many cars being accepted, and rather than having people cueing till others left, it would of been better to turn people away, or at least give people the option to get away from the line!
The amount of people inside meant you didn't really get a chance to enjoy the animals without a noisy group coming past, the epic playground was heaving, the picnic area was packed and bins over flowing, the line in the cafe was massive, it took about 30 mins to move the 15metres to be served, with one poor lady doing all the hot drinks, whilst others just stood about waiting for people to visit there section, food was overpriced and a poor selection.
So what on a quiet day would have got 4 ot of 5, is reduced to 3, no doubt more staff were brought in for half term, but the whole place was just to rammed, really taking away from the experience, customer service suffered, so young shop staff were being shouted at as tempers flared, with more senior staff no where to be seen. This needs to be addressed.
An great place, with some excellent staff and is an excellent day out, but the management need to way up profit over experience on busy days. And potential visitors, don't go in the middle of winter and then complain there are no animals in the pens; hibernation!

Visited February 2013
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Date | Rating
  • English first
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English first
Harrow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Always lots to see!”
5 of 5 stars Reviewed February 20, 2013

Love the wolves and the owls! The track through the woods isn't too taxing for kids who are ready to explore. Make sure you take wellies if it's been raining!

Visited February 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herne Bay, United Kingdom
Contributor
15 reviews 15 reviews
5 attraction reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
“Rip off”
1 of 5 stars Reviewed February 18, 2013

£17.90 for 1 adult and 1 child, so we thought it'd be good.
Straight through reception to be greeted by 8 empty pens and a rammed play area. Understood why it was rammed, as there was nothing else to do there.
We then found a single raven and a goat. At the other end of the 'park', there were 3 wolves...we think? They were in the distance, behind the trees.
Absolutely nothing else to report.
With Wingham Wildlife Park & Howletts near by....really don't bother with this place.

Visited February 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canterbury, United Kingdom
Senior Contributor
42 reviews 42 reviews
30 attraction reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
“no animals to see!”
3 of 5 stars Reviewed February 16, 2013

wolves are shy animals and do not show themselves. Smaller animals were in enclosures which in turn were surrounded by weeds and nettles. The whole place seemed to be neglected which is a shame.

Visited July 2012
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Herne Bay, United Kingdom
2 reviews
13 helpful votes 13 helpful votes
“Great for learning opportunities”
4 of 5 stars Reviewed February 6, 2013

Love that my 2 youngsters come up with new questions each time, and that the Trust is growing all the time. you can see the conservation work going on and the staff are really accommodating to visitors. You should remember that this is British wildlife and you will see most but not all in a visit. This is conservation :)

Visited September 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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