I've always liked to think that although i've been lucky enough to stay in some of the best Hotels in the country (and some of the worst) that I am able to temper my expectations according to what I have paid and this therefore is my problem with this hotel. I booked three rooms for myself and two colleagues and upon booking was told that two of the rooms were a bit oldey worldey! Not to worry I thought, old building full of character could be great!
When I walked into these two rooms I had to almost bend double to enter them and walking around them it was obvious that they would be ideal for Hobbits not 6ft men! This should have been stated when I booked. I do understand that this is all part of it's charm and that people were a lot smaller when it was built but it would be advisable to warn people, please!!
My room was ok although the furniture and bed were a bit cheap (not antique so please don't say they are). The TV couldn't hold a signal so the news was constantly interrupted with long pauses. I would have thought in this day and age in Kent, getting a good TV signal is not beyond the wit of man.
Tea and Coffee making facilities were very basic (some biscuits would be nice) Hot water took ages and the fan in the bathroom was so loud I thought I'd stepped into a helicopter about to take off. The towels were also very small.
Breakfast was again OK. My first pot of coffee was cold and the sausage was anaemic with an inedible casings, mushrooms were deep fried and my colleague got a tomato he had stated he didn't want.
So to sum it up, nothing overly bad except the price and this is my bugbear. If I had paid £60ish I'd probably have thought "oh well" but at £98, my expectations were definitely higher. The rooms need investment to bring them up to a £98 standard.
Just to end on some brighter notes, the service was always good and very polite. The actual bar and restaurant area is full of character and a lovely place to enjoy a pint.
I did speak to the young lady who gave me the Bill in the morning but frankly I dont think its her problem.
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- Also Known As:
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- Star & Eagle Hotel Goudhurst, Kent