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“The good, the bad and the not quite there.” 3 of 5 stars
Review of Gardeners Arms

Gardeners Arms
Wilbury Hills Road, Letchworth, Letchworth, England
01462 678216
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Ranked #25 of 37 Restaurants in Letchworth
Cuisines: English
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Letchworth
Senior Contributor
31 reviews 31 reviews
29 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“The good, the bad and the not quite there.”
3 of 5 stars Reviewed February 1, 2012

Hi, having read previous reviews on these pages we decieded to pay a visit for a carvery as a treat for myself and my wife. Ok , as previous reports indicated, yes we experienced a long queue to pay for our meal. Then yes we had a long queue waiting at the carvery. Once we got our food, we really enjoyed it. Tasty, and fantastic value. We got a nice seat in the corner and it seemed all of the eating areas were open as far as we could see. Which was nice. A previous review had said this is not always the case. When we had finished our meal we moved into the bar for a drink. We had to wait quite a while to be served. Two young girls serving behind bar who seemed to be flitting between bar serving drinking customers and other connecting bar serving food customers. All made for a long wait for our drinks as there was already a couple of people waiting in front of us. When we did eventually get served , it would have been nice to have been greeted with a smile, a good evening or hello, can i help you, we got none of the above. Just a vacant stare. Although i do undestand she looked busy and stressed. beer and wine prices are very good value and we enjoyed our drinks. Would we go back? Yes. Do we think service could be beter ? Without a doubt. Is it good value for money? Oh yes. Not an expensive night out at all.

    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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90 reviews from our community

Visitor rating
    10
    32
    28
    13
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“I agree with previous reviews”
2 of 5 stars Reviewed January 30, 2012

I have to agree with a few previous reviews on these pages. We Arrived with our two toddlers to find half the place not open because it seems the staff want everybody sitting together in the main body of the resturaunt. Not what we wanted as we are mindful of our two young children possibly being a bit noisy and if this was the case we respect not everybody wants to sit next to young children when they are maybe having a family gathering. And from our point of view we like to look for a quiet area or space to ourselves in the corner , to feed the children and generally not be in anybodys way. But we couldnt do this as managenent had blocked off our preferred seating areas. Also as per previous reviews i agree about long waiting times when busy. But i must finish of by sayin our meals where hot. Tasty and good value for money. But we will be trying elsewere in future if management insist on there silly persistence of blocking our preferred parts of eating areas off.

    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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luton
1 review
“could be better”
3 of 5 stars Reviewed January 8, 2012

positives:great value, good food.nice spacious building,seperate bar area.good choice of beers sofas in bar to relax in after meal.. large car park. childrens play ground. negatives: long queues at till and carvery when busy . no designated staff working bar only, resulting in bar being staffless when all staff serving food customers{ personally witnessed this on our last two visits}. annoying when just wanting drinks for our large family. lovely open fireplace in bar but never seen it lit even on cold wintry evenings -such a shame. overall view is, as a family of 6 we like many aspects of the gardeners arms, and we travel 30mins each time we visit but we do think there is so much more room for improvement with a bit of thought and effort.

  • Visited December 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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London, United Kingdom
1 review
“shnaynay”
4 of 5 stars Reviewed January 5, 2012

Great building everything is layed out beautifully. and is excellent value for money. was very impressed with the breakfast menu.manager was very welcoming and plight. i will recommend it to my friends.

  • Visited January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hitchin
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Extremely poor service, cold food, long waits for everything”
1 of 5 stars Reviewed December 22, 2011

Since being taken over by Crown Carveries this must rate as the worst restaurant in the area with standards dropping by the day. The food has become inedible at times, with little choice, contantly changing menus and prices. The manageress rules the terrified staff with an iron fist and many of the public humiliations she puts her staff through are embarrassing to say the least. a place to avoid at all costs !!!

  • Visited December 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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