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“Friendly and comfortable” 5 of 5 stars
Review of Premier Inn Hemel Hempstead Central

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Premier Inn Hemel Hempstead Central
3.0 of 5 Hotel   |   Moor End Road, Hemel Hempstead HP1 1DL, England   |  
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Ranked #4 of 11 Hotels in Hemel Hempstead
Certificate of Excellence 2014
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Friendly and comfortable”
5 of 5 stars Reviewed May 7, 2013

Excellent hotel in very central location for the shops. ( TK MAXX next door). Very friendly staff, comfortable room, no noise. Restaurant also very good and value for money. Will definitely use again.



  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Manager at Premier Inn Hemel Hempstead Central, responded to this review, May 8, 2013
Dear Kim R,

On behalf of Hemel Hempstead Central Premier Inn I would like to thank you for your lovely review on Trip Advisor, I will make sure all the team hear your comments.
I am glad you enjoyed our restaurant and hope you took full advantage of the shops around the area.
We look forward to welcoming you back

Kind Regards

David Brown
Operations Manager
Premier Inn Hemel Hempstead Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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463 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Bridgend, United Kingdom
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 5, 2013

We stayed in this hotel for two nights whilst in the area for a friend's wedding, and overall we were pretty impressed - convenient location within Hemel Hempstead, restaurants within easy walking distance, friendly welcome on arrival, excellent service throughout, very good breakfast and a large room with a big, comfy bed and all the usual Premier Inn bits and bobs in the room. Parking in the Riverside Shopping Centre carpark is free as long as you remember to get your parking ticket stamped at reception. The only thing that let it down a tad was the smoky smell in our room when we arrived - enough to be a little irritating, but not enough to be worth asking to change rooms after we'd unpacked - we mentioned this at reception at check out and they seemed appropriately concerned and took the room number to go and check it. Would definitely consider staying here again if we needed a base in the area.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Manager at Premier Inn Hemel Hempstead Central, responded to this review, May 8, 2013
Dear CaffTwo,

Firstly I would like to thank you on behalf of our team here for your lovely review. I will be sure to pass all your lovely comments onto them.
I am glad you liked the breakfast and hope you took full advantage of it's all you can eat.
I hope your friends wedding went well and We do hope to see you again in the near future.

Kind regards

David Brown
Operations Manager
Premier Inn Hemel Hempstead Central
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 2, 2013

Stayed at this hotel loads now and I always come back to it when I visit friends. Clean, quiet, comfortable and a good location. I always book a double room, but on more than one occasion i've been given a family room which was massive considering it's just me lol. If you're not wanting to walk far for dinner or if you don't fancy it in the restaurant on site then just underneath is a pizza express and across the way aroma, and dominos pizza e.t.c so you're surrounded by everything, it's perfect! Staff are lovely and rooms are huge :)

Can be a bit expensive depending on when you stay even with the 'saver non refundable' rate/deal but that's the same with everywhere I wouldn't go anywhere else unless I really HAVE to. 10/10 :)

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Manager at Premier Inn Hemel Hempstead Central, responded to this review, May 8, 2013
Dear Mollie C,

Thank you for your lovely review on our hotel. We are delighted that you enjoy your stays with us! I will pass all messages onto the staff, I am sure they will be extremely happy you find them lovely.
We will look forward to your future visits.

Kind Regards,

David Brown
Operations Manager
Premier Inn Hemel Hempstead Central
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 26, 2013

We have stayed at this hotel twice now within the space of 2 months and was very pleased both times.

The staff on reception and at the restaurant and bar are all very friendly and helpful, we were so pleased with the customer service we received.

Hotel is nice, it's in a convenient location, has a pool table in the bar which makes a nice change, rooms are clean and nicely decorated and the bed was comfortable.

Good food in the restaurant, they make a delicious risotto and have a great selection of drinks at the bar.

Very pleased with the hotel on both occasions.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Manager at Premier Inn Hemel Hempstead Central, responded to this review, April 29, 2013
Dear Jane_D154,
Thank you for your feedback about our hotel. I’m very happy that you enjoyed your stay with us. All comments about the staff will get passed on to them.
I’m happy you felt comfortable in your room and found it very clean, which I will pass on to the housekeeping team. I will also pass on your great feedback about the rissotto to the chefs.
We do hope to see you again in the near future.

Kind Regards

David Brown
Operations Manager
Premier Inn Hemel Hempstead Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 22, 2013

Very good location right in the centre, perfect for the shopping centre, and nice walks along the streams and gardens. Car raking was good in the multistorey with a footbridge giving direct access to the hotel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Manager at Premier Inn Hemel Hempstead Central, responded to this review, April 24, 2013
Dear AngeF_10,

Thank you for taking time to complete a Review on Tripadvisor.com, we appreciate your valued comments.
Your Review serves as a great motivator to the team here at the hotel. I will be sure to pass your feedback onto our valued staff.
I am delighted to read that you enjoyed your stay with us as well as with our surroundings and our close by shopping centre.
Once again thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your next visit to the Premier Inn Hemel Hempstead Central.
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Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed April 12, 2013

Don't purchase meal deal always wear slippers as these budget hotels are used by workmen and i think the carpets could be cleaner otherwise the hotel is very clean and tidy not much choice on tv and limited free wifi


  • Stayed April 2013, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Manager at Premier Inn Hemel Hempstead Central, responded to this review, April 24, 2013
Dear WilliamM282,

Thank you for taking time to complete a Review on Tripadvisor.com, we appreciate your valued comments.

Your Review serves as a great motivator to the team here at the hotel and I will be sure to pass your feedback onto our valued staff.
If you didn't enjoy our meal deal offer and would like to discuss why with me please feel free.

Once again thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your next visit to the Premier Inn Hemel Hempstead Central.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belper, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2013

We stayed at Hemel Hempstead because we were visiting London West End to see the Lion King and also for the Harry Potter Studio Tour in Watford, (two adults and one 12 year old). Hemel Hempstead Central Premier Inn is well located for the trains (about 1 mile to the station) which run to London via Watford every 15 - 20 mins. What surprised me is the quality of the Premier Inn, having stayed in Travelodge's and other similar budget hotels I was expecting on a par but the rooms felt far superior, the quality was obvious, the staff were welcoming and took a real interest rather than superficial pretence. Family room was spacious and very comfortable, the beds comfy (one double and a full sized single) and a good's night sleep was well received. Despite being in a very central location, the view from our window out across the river was welcomed and there was no noise whatsoever from the street - despite it being a weekend. The breakfast was varied and well worth the cost. The only thing I could criticise was free Wi-Fi is limited to 30mins - a little stingy when cafe's and fast food restaurants are free all day! However, overall - it was great, quality rooms, great location, friendly staff and easy access to London all at a competitive cost - no way near London prices. Thank you . . .

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David B, Manager at Premier Inn Hemel Hempstead Central, responded to this review, April 12, 2013
Dear two-wheelie_999

Thank you for taking time to complete a Review on Tripadvisor.com, we appreciate your valued comments.
Your Review serves as a great motivator to the team here at the hotel and I am delighted to read that you enjoyed your stay with us. I will be sure to pass your feedback onto our valued staff.
I am also delighted to read you found the hotel convenient for the West End and the Harry Potter Studios.

Once again thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your next visit to the Premier Inn Hemel Hempstead Central.

Kind Regards
David Brown
Operations Manager
Premier Inn Hemel Hempstead Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Hemel Hempstead Central

Address: Moor End Road, Hemel Hempstead HP1 1DL, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Hemel Hempstead
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Wheelchair access
Hotel Style:
#2 Business Hotel in Hemel Hempstead
#4 Romantic Hotel in Hemel Hempstead
#5 Family Hotel in Hemel Hempstead
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Hemel Hempstead Central 3*
Number of rooms: 194
Official Description (provided by the hotel):
Hemel Hempstead Central Premier Inn is a 113 bed hotel positioned in the centre of Hemel Hempstead's business and shopping district. It has an excellent restaurant and bar which opens at 6am to serve full breakfast. Evening meals are served from 5pm until 10pm from an a la carte menu and the bar is open to residents until late. We are on excellent transport links into London. Trains run from Hemel station every 20 minutes direct to Euston and the Northern and Victoria tubelines. Parking is chargeable at £4 per night. ... more   less 
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Also Known As:
Premier Inn Hemel Hempstead Central Hotel Hemel Hempstead

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