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“Family friendly and great value” 5 of 5 stars
Review of Holiday Inn Hemel Hempstead M1 J8

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Holiday Inn Hemel Hempstead M1 J8
3.0 of 5 Hotel   |   Breakspear Way, Hemel Hempstead HP2 4UA, England   |  
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Ranked #4 of 11 Hotels in Hemel Hempstead
Ripon
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Family friendly and great value”
5 of 5 stars Reviewed November 6, 2012 via mobile

Staff at the hotel couldn't have been friendlier, chatting at breakfast and at the bar. This is unusual in a value chain hotel and it made our weekend feel like a holiday! Children were welcomed- from drinks and popcorn in the foyer to free evening meals it's great for families. We already plan to return in the Spring.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review, November 12, 2012
Thanks for your great comments, especially regarding the team. We look forward to welcoming you back in the Spring.
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333 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Stoney Stanton, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2012

Stayed at the hotel this weekend due to close proximity to Warner Bros Harry Potter Studio Tour.

Arrived at around 5.30pm and the reception staff were very friendly offering my husband and I a free glass of wine (we are Priority Club members) and my son some popcorn.

We were in room 212 and it was fine, plenty big enough for the 3 of us. The rooms were very quiet other than the young kids whose parents were happy for them running up and down the corridor until after 10.00pm.

My husband was very happy that they were showing the football in the bar so he settled in there whilst we chilled out for a while. We didn't use the health club facilities but will try to do so if we stay there again.

The drinks in the bar were above average prices as you would expect, a large wine being just over £7.

We ate in the hotel restaurant and whilst the food was good quality there wasn't a huge choice. There was a bar snack menu as well with more standard fare on there. They were also serving a carvery which was good value (£15.95 for 3 courses, kids for half price).

The breakfast was a real treat, we were very impressed with the food on offer. All of it was good quality, hot and plenty of it. Set us up for the day before hitting the studios.

All in all we couldn't fault the hotel and would definitely return and recommend to others. We got a deal for £50 B&B, an absolute bargain.

Good job Holiday Inn.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review, November 5, 2012
It was lovely to read another great review, many thanks for taking the time to do this. It sounds like we offered everything you were looking for, the team will be delighted that you had such a great time!
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holstencat
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 2, 2012

We booked this as close to the Harry Potter experience and handy for the M1.
Great room - 104 - me and my two boys, plenty of space and very quiet.
Pool was excellent, staff helpful, and around a 15 min drive to the Harry Potter experience.
We stayed two nights, tours for the HP use this hotel and breakfast can be busy, second day breakfast was much quieter and easy going.
Overall would highly recommend this hotel, easy to get the train into London as well, ten min drive to Hemel train station and half hour to Euston.

Room Tip: 104 was a good size for us!
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review, November 5, 2012
Thank you for taking the time to write such a great review. I'm really pleased my team looked after you so well. Harry Potter Studios are proving to be very popular, with only being 10 minutes away and as you said London is only a short journey away on the train.
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Leeds, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 30, 2012

I booked this hotel for a visit to the Harry Potter Studio Tour, which is only a couple of miles away. The hotel itself was very good - the rooms spacious and clean. The hotel has several wheelchair-adapted rooms which are reasonably well thought-out for wheelchair users and include a roll-in bathroom, plug socket by the bed, and so on. There is a nice pool and a good choice of food.

Where the hotel was let down was in the booking process; as I really needed to speak to someone in order to try and book one wheelchair-adapted room and one regular room I used the chat function to avoid the hefty charges of the 0871 booking number. The booking confirmation showed I had booked as discussed with the agent, so all seemed well. But then only one pre-arrival confirmation arrived; I called the 0871 number as I could not risk turning up to find no wheelchair-accessible room available. Both rooms were confirmed again. The day before the visit I missed a call direct from the hotel (also an 0871 number) and called back but got a very confusing story about how one room could not be on the same level as the other as it was 'too much hassle' to put wheelchair users above ground level. When we arrived I was told both rooms could be on the same floor - but were not very near each other as the hotel was very busy. It all seemed very confusing and the bookings didn't really seem to be linked.

When booking for a disabled guest there really is no alternative to speaking to the hotel direct to discuss their needs precisely; it's a shame this has to be done at an unfair cost under the circumstances.

Room Tip: Reception-level rooms at the back are a good size and quiet - and above ground level without the has...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review, November 1, 2012
Thank you for your comments regarding the hotel. We will look at the booking process to see if we can improve on the points that you raised.
Harry Potter Studios are proving to be very popular and we have received many great comments from guests about their experience.
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Lancing, United Kingdom
Top Contributor
55 reviews 55 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed October 25, 2012

Good experiance stayed here one night with my husband and two children 10 and 7 when we visited harry potter studios for husbands birthday lol he is the big harry potter fan lol comfortable no probs except dinner not served till 7pm when kids eat free our kids could not wait so we had to have bar snacks very nice but more costly for us staff all really friendly especially ladies at breakfast pool ok jacuzzi hot but a bit small for a busy helth club also pool cordoned off for swimmers not much room left for others would we stay here again yes it was good fun and nice people .ps nothing for kids to do no kids area tv etc around hotel nothing sky sports on every telly.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review, October 29, 2012
I'm so glad your husband enjoyed his birthday treat at Harry Potter Studios, it is proving to be extremely popular.
We do have an area by the top of the bar where we put kids games out, but as you say we do not have a TV.
Many thanks for your great comments regarding the breakfast team, they will be delighted!
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leicester
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 25, 2012

We are a family of 5 (2 adults 3 kids) and were pleasantly surprised when we arrived to Holiday Inn a few days ago.The staff were excellent and attended to our every need.We were given a very spacious room with comfortable beds, nice tv and 3 seperate beds.
Food was reasonably priced, kids eat free! their free meal includes; a starter, a main course and a scrumptious dessert.Also I would highly reccomend this hotel if you have booked tickets to go to the scenes of Harry Potter.We went there ourselves and,although it wasn't cheap, it was well worth the money.It isn't very far only about a quarter of an hour from the hotel but I imagine it would be very busy in the half term.The facilities and Health Club were very good and we all enjoyed the swimming pool, sauna & the jacuzzi.We stayed for 2 nights & 1 day.Overall I would definitely come here again.Many thanks to the staff for making our stay fantastic!

Room Tip: If you choose a ground floor room they are more spaced out.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review, October 29, 2012
Thank you so much for taking the time to write such a great review. My team will really appreciate your comments. The Harry Potter Studios are proving to be very popular as they are so close to the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow Scotland
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 16, 2012

Stayed here for 2 nights as part of a coach trip to the Harry Potter Studio Tour.
Room clean and comfortable, nice to have a bath and a shower.

Dinners and breakfasts had excellent choices.

Really enjoyed our stay here.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, General Manager at Holiday Inn Hemel Hempstead M1 J8, responded to this review, October 19, 2012
I am so glad that you enjoyed the hotel and the Harry Potter Studio Tour. Many thanks for taking the time to write such a great review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hemel Hempstead M1 J8

Address: Breakspear Way, Hemel Hempstead HP2 4UA, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Hemel Hempstead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hemel Hempstead
#3 Romantic Hotel in Hemel Hempstead
#6 Business Hotel in Hemel Hempstead
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hemel Hempstead M1 J8 3*
Number of rooms: 144
Official Description (provided by the hotel):
The Holiday Inn Hemel Hempstead M1 J8 is in the perfect location for business and leisure guests. The hotel is easily accessible from M1 & M25 motorways and just 1 mile from The Snow Centre, 8 miles from Luton Airport, 21 miles from Heathrow Airport 19 miles from Wembley Stadium. Getting into London is easy as the hotel is just 10 minutes from Hemel train station with direct services into London Euston. Holiday Inn Hemel Hempstead combines an excellent range of facilities with 144 air-conditioned bedrooms, including 19 Executive Rooms along with family and accessible rooms. The hotel also offers a Spirit Health Club with indoor swimming pool, jacuzzi, sauna, steam room, fitness gym and health and beauty products & treatments. The hotel has conference and banqueting facilities that are a perfect venue for any occasion. These rooms all feature natural daylight, high speed internet connections and Starbucks Coffee. The Holiday Inn Hemel Hempstead offers 3 dining options; Traders restaurant, Lounge Bar and 24 hour room service. Here at Hemel Hempstead, we are proud to welcome families so why not take advantage of our Kids Stay & Eat Free offer! The hotel is just 11 miles from Whipsnade Zoo, 27 miles from Woburn Safari Park and just 1 mile from the Snow Centre. A perfect way to keep those little ones amused! ... more   less 
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Also Known As:
Holiday Inn Hemel Hempstead m1 j8 Hotel Hemel Hempstead
Hemel Hempstead Holiday Inn

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