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Frankie & Benny's New York Italian Restaurant & Bar - Hatfield
Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
+44 (0)1707 278130
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Ranked #22 of 62 Restaurants in Hatfield
Price range: $37 - $37
Cuisines: Italian, American
More restaurant details
Restaurant details
Good for: Families with children, Doing business
Dining options: Breakfast, Late Night, Reservations
stoke on trent
Top Contributor
58 reviews 58 reviews
21 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
“Not the best”
3 of 5 stars Reviewed October 13, 2013 via mobile

We chose to goto this one as we could just order a bunch of starters and sides as we didn't know what we wanted

We ordered garlic bread which was tasteless, chicken strips nice and potato skins. We also ordered a pitcher of Long Island ice tea. Well I couldn't taste anything but cola. Very disappointing

  • Visited October 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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128 reviews from our community

Visitor rating
    31
    34
    32
    16
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
England
Top Contributor
94 reviews 94 reviews
52 restaurant reviews
Reviews in 47 cities Reviews in 47 cities
43 helpful votes 43 helpful votes
“OK But Noisy Kids Parties”
3 of 5 stars Reviewed October 6, 2013

Food was generally ok, apart from a dessert pancake that was extremely rubbery. Main problem was the noise as they had numerous kids parties - volume was excessive. Staff were good and joked a bit about the noise but uncomfortable for adult diners.

  • Visited October 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
15 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Nice place but the birthday song is loud and disruptive while relaxing.”
4 of 5 stars Reviewed October 4, 2013 via mobile

Food lovely. Good size portions. But unless its ur birthday the v.loud birthday song that will happen a few times when busy will do ur head in. Not a place to relax. Lol

  • Visited September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“poor sercice”
2 of 5 stars Reviewed October 2, 2013

Was at East Midlands airport on 1st October for a 7.30am flight.Decided to give Frankies and Bennies a second try after poor service at the Manchester outlet.Not withstanding there was a delayed flight there was along queue waiting to be seated in what looked like a half empty restaurant ther were tables which were not being cleared quickly and staff who appeared to completely disorganised.When i was finally seated i waited another 10 minutes waiting to be served,when i asked how long the wait was the reply was sorry i will get someone to you as soon as possible.No one arrived,and i eventually worked out without getting served.Since the number of people in the airport at that time in the morning and the eye watering prices they charge you would think things would be better organised.This was a complete shambles.There are other cheaper outlets offering better service at the airport so this place is best avoided

  • Visited October 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hatfield, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
“Poor service”
3 of 5 stars Reviewed October 2, 2013

It took them an hour and a half to get the food over to us, not normal for a big establishment. The bill for four put me out of pocket!

Visited September 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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