Me and my family stayed here during our trip to the Harry Potter tour on Monday August 27th. We arrived before going to the Harry Potter tour and so were asked to complete a form detailing our requirements for the evening meal to hand in on registering on our return from the tour. Because of this I expected the food to be "boil in the bag" but I don't exagerrate when I say it was absolutely delicious. I had soup to start and it was certainly not out of a tin. The fish pie for my main course was easily the best I've ever tasted. I normally avoid desserts in hotels and restaurants as I invariably find them to be far too sweet. Not this time; I had the fruit crumble and it was almost as good as I make at home (sorry chef). I'll echo MerlinRalphie's comment that the meal was slightly let down by the lack of any accompanying vegetables with the main course. I appreciate that costs will be pared to the bone when dealing with coach trips but surely it would not cost that much to put something else on the plate. It really would make all the difference.
That is the only negative comment I have to make as everything else about the hotel was very, very good. For example our mealtime was put back by 30 minutes as we were later arriving at the hotel than expected. The manager and receptionist ensured that everyone was aware of this either by speaking to them in reception or ringing the rooms. The public areas in the hotel are very well presented and the rooms are spacious and contain all the essentials.
The receptionist was helpful both when I couldn't get our door to unlock and in giving me directions to the local shops.
Overall I thought the hotel and staff to be very good but the top marks definitely go to the chef.
- Official Description (provided by the hotel):
- The Mercure Hatfield Oak Hotel is ideal for the business or leisure traveller, close to three motorways, the hotel is just 3 minutes from Junction 23 of the M25, 1 minute from Junction 2 and 3 of the A1(M), and close to the M1. Easy access to central London, which is just 25 minutes away by train. The hotel has Free WiFi for all guests and free parking. ... more less
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