i visit the green man on a regular bases for lunch or dinner.
on this occasion i decided to take my brother for lunch with family for his birthday on monday 18th feb . i had to surch for a member of staff to ask about lunch no sign of a host. finaly shown to the main restraunt to a table in the bay window. a waitress came to take our drinks order at the table . on return she placed the drinks on table only to find it was wrong so had to replace.
waitress then took our food order. ordered 2 fish and chips a burger and a rib eye steak.
when food order arrived i had to ask for steak cutlery which should have been replaced after order had been taken. we started to eat when a member of our table found a hair in there cod which i sent back. this was replaced the cod was soggy pale and full of fat not the usaul standard for this place has always been good. the tables are made from oak blanks which have caps between them i could see from my table the metal supports to the tables were dirty where food had dropped through these caps. also glasses on tables were still dirty and wernt polished before being put on table one still had lip stick on. i was disapointed in the service and on this occasion the qaulity of food this is the first time i have had to complain has this place always had very high standards dont think we will be going back in a hurry
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- Also Known As:
- Green Man Hotel Fownhope
- The Greenman Fownhope, Herefordshire