We had a very relaxed stay at the grove. The service was very good in all respects from the reservations team to the front of house, concierge etc.. our only comment is that the hotel really needs a bit of investment now it is ten years old. The room we stayed in had a cracked sink and chips to the doors. Along the corridors the walls were marked and the lift to the spa was scuffed. The overall upkeep of the hotel needs improving as a five start luxury product.
The spa treatments were great but spa area now needs a refurbishment to bring it up to luxury standard. Separate rest areas means couples cannot spend time together chilling in a relaxation area whoch is strange.The gym by contrast was excellent with technogym equipment. The food was very good and we enjoyed our stay but for a luxury product with a price to match the hotel should have had more investment over the last five years which it has not.
- Official Description (provided by the hotel):
- The Grove, London's country estate, is more than a five-star hotel. Set in 300 acres and only 18 miles from central London, the former home of the Earls of Clarendon is also a luxury 18-hole golf resort, a fabulous spa and unique venue for meetings, weddings and celebrations. Also included in The Grove's extensive facilities are three restaurants including Colette’s, awarded three AA rosettes. A 4acre Walled Garden with urban beach, tennis courts and outdoor pool. A selection of bike and jogging trials to enjoy with complimentary bike hire; and Anouska’s Kids’ Club, graded outstanding by OFSTED makes The Grove a parent and child-friendly resort. Lovingly restored to stunning effect, the property fuses contemporary design and original period architecture with exceptionally caring and professional service. We look forward to welcoming you soon. ... more less
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- Also Known As:
- Grove Chandlers Cross
- Grove Hotel Chandlers Cross
- The Grove Hotel UK/Hertfordshire, England