The room looked shabby, had not been decorated for some considerable time. The window sills and frames were mouldy, the chairs stained and the wooden furniture very scratched and marked. Not what you expect for £89 per night. The bed was comfortable enough and there was good storage space. The bathroom was clean but again shabby, the toilet seat did not fit properly and was stained underneath. The whole place is in need of refurbishment. The room overlooked the car park, was not noisy but we did expect to have net curtains or some degree of privacy as it was on the ground floor in full view. Food was very good - breakfast standard very good but service poor - they were very short staffed, it took ages to take the order, get more coffee etc. The evening meal again was of a good standard (although it would have been nice to have been offered vegetables) but service was very slow, lots of waiting between courses. The same staff who were working in the restaurant late the night before were also there at breakfast and again cleaning the rooms as we left. They certainly need more help, there is either a problem with wages or organisation. It is expensive for what it is. The previous week I stayed in The Marriott Hotel in Zurich and it cost me less for a much higher standard of accommodation and an equally good breakfast and it was Saturday night!
- Official Description (provided by the hotel):
- SKY packages in room available ... more less
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- Also Known As:
- St. Leonards Hotel Ringwood, New Forest National Park