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“A Little Gem” 4 of 5 stars
Review of St. Leonards Hotel

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St. Leonards Hotel
3.0 of 5 Hotel   |   185 Ringwood Road | St. Leonards, New Forest National Park, Ringwood BH24 2NP, England   |  
Hotel amenities
Ranked #4 of 7 Hotels in Ringwood
Basingstoke, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A Little Gem”
4 of 5 stars Reviewed July 19, 2014

We have stayed at this hotel on several occasions. The staff are very helpful and certainly go out of their way to make your stay pleasant, particularly Andy and lady on reception. Shame about the sky tv not being available anymore.

Room Tip: Choose a garden room
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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408 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Plymouth, United Kingdom
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed July 12, 2014

We stayed in this hotel for one night only, intending to eat in as we arrived late in the afternoon and did not know the area. As we drove up to the hotel there was a sign outside stating that there were no meals being served due to the kitchen being refurbished. This was not a good start. We booked a twin room with disabled access/facilities. Upon arrival we were shown to our room which was made up as a double. We spoke with reception and they were very pleasant and asked us to make ourselves comfortable in the bar whilst they re-organised the room. I offered to allow them to give us a complimentary drink while we waited. I got one (tick!) my companion did not!!
We made enquiries regarding eating establishments in the locality and were told a limited menu was available in the hotel for staying guests.
We were happy to order from the limited menu and in fact enjoyed our meal.
Upon return to our freshly made up twin room we discovered that the bathroom was in fact just that - a bathroom, absolutely not useable for my disabled companion.
This hotel is nicely appointed and the staff are very friendly and polite but we just got fed up with everything being wrong! We didn't even bother to complain about the lack of disabled facilities in our en suite as we were so fed up by then.
The organisational abilities of the booking staff/system are a shambles which totally negates the superbly trained front of house staff.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

We stopped on our way home. Jane on reception went beyond the call of duty. She was so helpful. I would definitely stay here. We only saw the restaurant area and it was clean and welcoming. Thank you again Jane! It was our second visit and I would stay here if I was looking for accommodation in the area. There is also a friendly horse riding centre 5mins by car from here owned by Sheila, at Forest Pines.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed July 11, 2014

My stay was for business and the location is excellent right on the main route. Rooms are dated but clean. Staff brilliant - they all really want to help, the attitude is all about what they "can do" for you. Food is really super, well priced and fantastic choice, couldn't fault it. Well stocked bar, excellent wine list. There's a courtyard just off the main bar that's a real sun trap - lovely for an early evening drink whilst you look through the menu! Reasonably priced for this area it's a little gem. To top it all it's dog friendly in the ground floor rooms and bar area. We have a new puppy who now often travels with us so next time I'm in this area I will be able to bring her which is a huge bonus. Free wifi, loads of parking space.

Room Tip: Rooms at the back of the hotel are quieter.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wokingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 9, 2014 via mobile

Such a shame, had a great evening after a long day enjoyed great service and food in the restaurant. However had room 210 and was extremely noisy from the road and when I woke in the morning for a shower there was hair and muck behind the fixture in the bath. Not a pleasant start to any day especially when they are not your own! The receptionist did care when discussed where as in the past many just go ...... Oh sorry. They did genuinely care here which was refreshing. A real shame as I stay away often due to my work and I have just moved to the area and need a base to stay. Would I stay again......maybe??? Must be clean and not have a room on the roadside. Thank you to the restaurant and bar staff (inc chef) for the great food and service.

Stayed July 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedfordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

My daughter in law and I stayed here when visiting a friend in Ferndown. We found the Hotel and staff lovely, very helpful and obliging. The room we had was comfortable and clean, although we were at the front of the hotel the noise from the very busy road outside didn't bother us at all. We were not far from all the places that we wanted to visit and the journeys we made were no longer than half to three quarters of an hour away. We would definitely stay here again and would recommend it to our friends and family. Excellent.

Room Tip: Front rooms can be noisy from busy road.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 7, 2014

We stayed at this Hotel on our way home and found it to be very good value for money. The lounge service was very good our meals were super. The room was large and clean. The hotel looks a bit tired but makes up for it with super service and friendly staff. We will recommend this hotel to friends.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about St. Leonards Hotel

Address: 185 Ringwood Road | St. Leonards, New Forest National Park, Ringwood BH24 2NP, England
Location: United Kingdom > England > Hampshire > New Forest National Park > Ringwood
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Ringwood
Price Range (Based on Average Rates): $
Hotel Class:3 star — St. Leonards Hotel 3*
Number of rooms: 34
Official Description (provided by the hotel):
SKY packages in room available ... more   less 
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Also Known As:
St. Leonards Hotel Ringwood, New Forest National Park

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