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“Mixed Feelings” 3 of 5 stars
Review of Lime Wood Hotel

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Lime Wood Hotel
5.0 of 5 Hotel   |   Beaulieu Road, Lyndhurst, New Forest National Park SO43 7FZ, England   |  
Hotel amenities
Ranked #2 of 9 Hotels in Lyndhurst
Herts
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
“Mixed Feelings”
3 of 5 stars Reviewed February 27, 2012

We have mixed feelings about Lime Wood. We usually spend our annual night away without kids at Cowley Manor or Babington House and it was with much persuasion I got my husband to try Lime Wood. First impressions were good, although reception staff seemed too busy to show us around when we first arrived. We had a whirlwind tour which was fine, but we felt like we had arrived at an awkward time.

The room was lovely. Very traditional but comfortable and served its purpose. The spa was wonderful and the best we have been to in a UK hotel. The big downside was our evening meal. I have never complained in a restaurant (or hotel) before but my main course was barely edible and my dessert was so burnt I couldn't eat any of it! We also waited for nearly 1.5 hours before receiving our main course (I was close to going and helping the chef prepare!) The restaurant Manager was suitably apologetic but I was so disappointed with the meal that went to speak to the Manager, who adjusted our bill accordingly. And we weren't the only ones to complain in the restaurant. The guests next to us were unhappy as their meals weren't hot.

Our overall feeling about Limewood was that it was trying just a bit too hard. They really need to spend some time training staff. Reception staff seemed nervous, Raw and Cured staff ( in the spa restaurant) were too busy chatting and Spa staff were very loudly discussing guest massage requirements with lots of innuendo- not appropriate at all!

Lime Wood could be such a fantastic hotel, but like other reviewers on here, we felt that it lacked any charm so we left feeling no warmth for the place. In our opinion, it doesn't compare to Cowley Manor, which is naturally welcoming, nothing is too much trouble and you feel at home as soon as you set foot through the door. Cowley, we missed you and will see you next year!

  • Stayed February 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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568 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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English first
Haslemere, United Kingdom
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 24, 2012

There's no doubt Lime Wood is a high quality hotel, with a lot of good - even great - touches, but we came away lacking any affection for the place. Yes, it's expensive, but this is very clearly a high cost organisation to run so it is justified (whether it is value for money is a different question). A very small, but symbolic, point is the common gripe that the room rate should simply include the breakfast, rather than charge an extra £15/head (inc service); it's little things like this that make it hard to "love" the place and you realise it is basically a business that needs to generate a lot of revenue to cover the high fit-out & maintenance cost. This is exemplified by the fact that there were a couple of very small, very discrete work functions going on, but let's face it, "country house chic" does not fit well with a bunch of middle-managers wondering around in chinos with lever arch files placed on the bar stool/drawing room chairs. And that's the problem, Lime Wood should be amazing and could be amazing, but it feels like a corporate machine, not like you're staying as a house guest. Anyway, to give credit where it is due; brilliant spa, great service generally, splendid grounds/decor, very good food and the breakfast is well worth the £15/head! But on the downside, it lacks genuine, sincere charm with the poor young porter chaps who are made to dress as gamekeepers embodying (for us) Lime Wood's attempt to be memorable, but just getting it a little bit wrong.

Room Tip: We had a "Spacious", which was not excessively spacious, so I would hate to think what an...
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  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 22, 2012

We had the luxury of spending 5 nights in this incredible hotel in January. The service and quality cannot be faulted and everyone worked discretely and seamlessly to make our stay one of the best breaks we have ever had. The hotel is perfectly situated in the middle of the New Forrest and if you like walking or mountain biking then you will find this ideal - you literally walk out of the front door and escape into the wonderful New Forest. Wonderful spa and amazing pool. If there is one fault it was that the restaurant wasn't quite up to the standard of the hotel. The food, while good, lacked variety and was somewhat heavy and could have been a little lighter and less gastronomic; great for a couple of nights, but too much for a longer stay.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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chichester
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 22, 2012

My wife and I have just returned from a one night stay. Despite the absolutely beautiful decor and furnishings set in a grand building, the staff set a relaxed tone to the hotel which was apparent from the initial reception on arrival.

Our room was tasteful and extremely comfortable, the public areas are finished with almost unbelievable detail, the spa is huge and sumptuous and the food (in the Dinning Room) was on a par with some of the best food we have ever enjoyed.

It is an expensive hotel (our one night stay cost £420) but it truly a price worth paying. Our only minor quibble was that there should be a B&B rate!

We will be going back again.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 20, 2012

Was very excited for the weekend break and had heard amazing things about the hotel. Now while most of it didn't disappoint there were a couple things that did. When driving in at night the hotel sign is very hard to read and was glad to see the next day the scenery was hard to miss. They offer a lot to do with bike riding and forest walks. After some time exploring we hit the spa and really got to relax. Its one of the best spas in the UK as far as I am concerned and we were really looking forward to some afternoon tea and a board game. When we were looking for a spot we realized there was almost no where to sit. With two baby showers and multiple large family parties most of the hang out areas of the hotel were filled with non hotel guests. It takes away from the intimacy of the place all the large parties. I understand being open to the public but limiting seating for people paying for the (not so cheap) hotel rooms seems silly. For our final night we made a reservation at their dining room and went to the bar for a drink before only to find that all the tables there had been reserved. We were escorted to another room but it felt a bit wrong to not even be able to sit at the bar as a hotel guest. Dinner was delicious though and with a great wine selection it was easy to let everything else slip away. I did enjoy my experience but what makes these hotels great is feeling like you are in someones home. Having to reserve every meal, every tea, every drink takes away from that which is a shame because the hotel really does have a lot to offer. I do recommend it but I think there are some areas that need more work for the price you pay.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 20, 2012

The worst thing about Lime Wood is leaving the place. It is a paradise in the New Forest and comes extremely highly recommended.

Justin and his team worked very hard to every aspect of our stay was just right. We wanted for nothing and enjoyed our 4-day stay immensely.

The Pig (sister restaurant) is also superb and well worth a visit.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckinghamshire
Top Contributor
52 reviews 52 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 17, 2012

Having visited more than once and enjoyed the experience, Lime Wood has a reputation to uphold. However yesterday we were there as part of a family event and although the food was very good, the setting and hotel beautiful, it seemed to be staffed by inexperienced students or people whose grasp of English was not up to scratch. From being served cream in our cup of tea to having to wait twenty minutes for a bottle of wine (only to be told they didn't have it), it was not what we would have expected, especially for the price. A little disheartened - we won't be rushing back. What a shame as with a little training and careful staff selection our visit could have met our expectations.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lime Wood Hotel

Address: Beaulieu Road, Lyndhurst, New Forest National Park SO43 7FZ, England
Location: United Kingdom > England > Hampshire > New Forest National Park > Lyndhurst
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Lyndhurst
#1 Family Hotel in Lyndhurst
#3 Business Hotel in Lyndhurst
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Lime Wood Hotel 5*
Number of rooms: 29
Official Description (provided by the hotel):
Lime Wood, a boutique country house hotel in England, is set in the heart of the New Forest National Park, 1.5 miles from the small town of Lyndhurst and just an hour and a half drive from London. We like to think of ourselves as a luxury country house hotel with a difference. We've used Lime Wood's classical structure as the basis of our design but we've lovingly renovated it with a fresh approach, reviving its architecture and grounds. We've kept the spirit of its past, taken inspiration from its extraordinarily beautiful surroundings and added the odd contemporary twist to bring it to life. The food is by Luke Holder and Angela Hartnett. With its proximity to London, our New Forest boutique hotel really is the ultimate countryside getaway; perfect for weekend breaks, a dash from the city, or an escape from home; whatever your motivations, we can't wait to show you around. ... more   less 
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Also Known As:
Lime Wood Hotel Lyndhurst, New Forest National Park

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