We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent value” 5 of 5 stars
Review of The White Horse Hotel and Brasserie

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The White Horse Hotel and Brasserie to your Saves list
The White Horse Hotel and Brasserie
4.0 of 5 Hotel   |   19 Market Place, Romsey SO51 8ZJ, England   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #1 of 3 Hotels in Romsey
Bognor Regis
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Excellent value”
5 of 5 stars Reviewed August 27, 2013

Stayed in this hotel 3 times this year for a minimum of 2-3 nights whilst visiting family. This is the best place to stay in this area - the food was excellent, staff were extremely good and the rooms of a high standard - well recommended - you will not be disappointed. Surrounding countryside which includes the New Forest, is fantastic. Romsey is a small town and very welcoming.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review, August 28, 2013
Dear Guest
Thank you for your continued support and your very complimentary review.
We look forward to seeing you again very soon.
Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

322 reviews from our community

Traveler rating
    181
    95
    23
    15
    8
See reviews for
82
110
22
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2013 via mobile

We booked an afternoon tea for a friends birthday. It was so easy to book and Claire who booked it all was efficient and extremely helpful.

The afternoon tea was one of the best I have ever had and I've been to the Chewton glen and the Four Seasons. The choice of cake was excellent and they tasted amazing too. There was a wide range of tea and coffee and refills were not an issue. We couldn't finish it all but the staff happily packed us some doggy bags. For £25 for two the value is brilliant.

All in all I cannot wait to go back again.

  • Stayed August 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review, August 28, 2013
Dear Guest
Thank you for your complimentary comments of your afternoon tea with us.
Sandwiches, scones and cakes are plentiful but as you discovered don't ever be shy of asking for a doggy bag - we are happy to oblige!
Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tonbridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 27, 2013

We first stayed here when we had to pick a family member up from an early morning cruise drop off in Southampton. Perfect for this purpose as only15 minutes by car away from docks but on the edge of the New Forest and both the scenery and town are spectacular. Perfect for long walks along the River Test. Anyway we enjoyed it so much that we returned this time with three teenage boys and two dogs. Boys stayed in a standard room, which we had last time and was very passable and we upgraded to the penthouse.
Penthouse was fantastic for the money. In the eaves of the original building it had plenty of space with a sizable bed, chaisse longe and three comfortable leather armchairs looking ata large flat screen TV. There was also a very clean and well appointed sizable bathroom with a roll top bath. The room overlooked the market square and the only issue we had was the early morning noise when we slept for the first night with the windows open as stall holders set up. However, this was easily solved on subsequent nights by closing the windows and using the effective aircon to deal with the heat.
On the first evening we ate in the recently refurbised restaurant which we have frequented before and I believe has to be one of the best in the area. The ambience is excellent, the menu selection about as good as you will get anywhere, the wine reasonably priced for the quality it represents, the food excellent and even a little eclectic and the service (as throughout the hotel as well) very professional if a little impersonal. The Head Waiter/Barman is especially personable and well informed. On warm days you have the option of dinning for breakfast, lunch and dinner in the beautifully presented courtyard which is also something of a sun trap.
Breakfast on both days was excellent and wide ranging. It included a well stocked buffet with quality pastries and very nice local yogurts and the hot a la carte menu covered all the usual options.
On the second day we decided to forgoe dinner and instead have a cream tea. Ohh my god - the most amazing cream tea I have ever had and an absoute must if you are the least bit interested in such creations. The qantity and quality are off the scale and the way the tea is surved is kind of special. A word of warning though - avoid breakfast in preperation for this gargantuan extravaganza.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review, August 28, 2013
Dear guest.
I am delighted that you returned with your family and dogs in tow. I would like to thank you for your very complimentary and thorough review of your stay and hope that we can remain a destination stop for further visits to the beautiful New Forest and River Test.
Thank you again and very best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Bermuda
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 26, 2013

We stayed at this hotel for 3 nights and for a small town it was very nice. The staff were good and the rooms clean.
The restaurant manager an Asian/French gentlemen had a great sense of humor and made the dining fun.

Room Tip: No elevator so would not suit old or handicapped people.
See more room tips
  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review, August 27, 2013
Dear guest.
Thank you for your complimentary review.
We are delighted you enjoyed your stay at the hotel and your dining experience was enhanced by Tito's company!
Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed August 24, 2013 via mobile

The White Horse never disappoints. I have visited on numerous occasions for lunch and afternoon tea and it knocks spots off the more expensive hotels in the area. The presentation of the food is first class and such great value. The staff are welcoming and very attentive. All in all its my favourite place near Southampton for both lunch and tea. Love it. Coming from a family of caterers (my Husband is a qualified chef) I can be a little critical when eating out, but at The White Horse there is nothing to criticize.

  • Stayed July 2013
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review, August 27, 2013
Dear Gill S
Thank you for your continued support of the hotel. We are so delighted that you enjoy the hotel and your lovely comments on TripAdvisor and Facebook are much appreciated.
I have a little request - when you submitted your review it requested your grading on hospitality, cleanliness etc and unfortunately I think you may have omitted this and although you sent a wonderful review these areas need to be addressed! Would you be so kind as to repost with these additions.
Many thanks and best wishes. See you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rickmansworth, England, United Kingdom
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 22, 2013

We booked two nights, room only, at The White Horse as a last minute thought. It was a bit on the pricey side, but we expected great things from the description. On the positive side the food is excellent: scones in the lounge were to die for, coffee wonderful and dinner in the evening in the restaurant one of the best we've had for a while and was actually good value. The staff are friendly & professional. The bedroom was nicely furnished and clean and the bed extremely comfortable.

On the negative: I wasn't able to just have one piece of cake for afternoon tea as the menu said I had to have two - no leeway there (customer service?). It would have been good if someone had mentioned the importance of booking for the restaurant as we were told that there was no room for the second night when we came to ask for a table. However, when we returned from another local restaurant at 9pm there were lots of tables free. Our room, was on the first floor and suffered from noisy guests drinking late into the evening and coming back to their rooms, clomping up the stairs and banging doors. The room was expensive for what it was and should have included breakfast. The beverages in the room were a bit mean and for the price the coffee lacked quality. Where were the complimentary biscuits? Finally, whilst the robes were very luxurious, there was nowhere to hang them up - a bit more thought for your guests please.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review, August 27, 2013
Dear Guest
Thank you for your reveiw on TripAdvisor.
Your positive comments have been passed onto the team and I am delighted you found most aspects of your stay pleasurable.
I apologise that you were unable to book a table on the second night of your stay and would suggest that maybe the time you requested was unavailble but had a later time been agreed we would have bee able to accommodate you.
Our room rates are very competitive, booking directly with reception is advisable as offers are always available.
The ground coffee and tea provided in the rooms is complimentary and plentiful and should you require biscuits a homemade selection is readily available through room service.
Again thank you for your feedback.
Best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 17, 2013 via mobile

Had a meal here yesterday evening and the food was out of this world.... Pig cheek and Roast Wood pigeon. The Creme brûlée was delicious and the waiter was attentive but not overbearing. I want to book for the hotel next time :-)

  • Stayed August 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silks1, General Manager at The White Horse Hotel and Brasserie, responded to this review, August 21, 2013
Dear Guest
Thank you for your complimentary review.
I am delighted you enjoyed your meal in the Brasserie and look forward to seeing you again soon.
Best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The White Horse Hotel and Brasserie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The White Horse Hotel and Brasserie

Address: 19 Market Place, Romsey SO51 8ZJ, England
Phone Number:
Location: United Kingdom > England > Hampshire > Romsey
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Romsey
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The White Horse Hotel and Brasserie 4*
Number of rooms: 31
Official Description (provided by the hotel):
Set in the heart of Romsey, The White Horse has been a Coaching Inn for over 600 years. A stay here is a time to unwind, savouring some of the finest food in Hampshire in our 2 AA Rosette Brasserie. Relax in one of the hotel's 31 individually designed bedrooms and suites and enjoy a drink or Afternoon Tea in the delightful Silks Bar or frescoed Tudor Lounge.The Brasserie opens onto its own courtyard, perfect for summer dining. Serving modern British classics under the direction of acclaimed Head Chef Chris Rock, The White Horse Brasserie has been highly recommended by The Sunday Telegraph scoring 9/10 by hotel guru Fiona Duncan, "The Set Menu is eye-popingly good value".Friday night is cocktail night. Choose from a delicious selection of classics with a twist and enjoy live music on the first Friday of every month in the bar. Whisky lovers can choose from a stunning array of over 70 malts and blends - one of the most extensive selections in the UK. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Agoda, Odigeo, TripOnline SA and Tingo so you can book your The White Horse Hotel and Brasserie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The White Horse Hotel and Brasserie, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.