I ate here recently after work, the restaurant was fairly quiet and the speed of service was fine, not rushed or slow. Décor was fine, smart and clean.
Food was good, the crispy duck especially nice. Rather too many Water Chestnuts in the Kung Pau Chicken but that's just me being fussy!
I would say that I didn't think it was particularly cheap, in fact it was more expensive than many similar standard restaurants.
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