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“Lovely hotel” 5 of 5 stars
Review of Village Urban Resort Farnborough

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Village Urban Resort Farnborough
3.5 of 5 Hotel   |   Farnborough Business Park | Pinehurst Road, Farnborough GU14 7BF, England (Formerly De Vere Village Farnborough)   |  
Hotel amenities
Ranked #5 of 7 Hotels in Farnborough
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Lovely hotel”
5 of 5 stars Reviewed July 28, 2014 via mobile

Stayed here on the 'upper deck' (top floor-slightly fancier rooms) with my fiancée for a child-free weekend.
Room was slightly smaller than we were expecting and the bathroom had no bath, only a shower but really it made no difference.Pillows were the most comfortable I have ever slept on!
The pub, restaurant and function rooms downstairs make the ground floor quite busy but in a good way. People also seem to meet up here as well as just staying in the hotel.
We loved it- perfect for people watching but you could not hear any of this noise in the bedroom.
We had some issues with the tv in our room and reception were up to fix it straight away.
Would recommend

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark M, General Manager at Village Urban Resort Farnborough, responded to this review, August 1, 2014
Dear Guest,

Thank you for the lovely comments. The team will be delighted.

We hope to see you again soon.

Best Wishes, Mark.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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373 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 24, 2014

This hotel stood on its own in the type of building you see on the empty roads as you approach an airport, i.e blacked out windows and no clue as to what it might be inside. Inside however the place was insanely buzzy. My room and the entire hotel was roomy, clean and would probably term itself as “funky” as there are lots of mirrors, bright colours and a Starbucks in the reception. I visited for a party in one of the reception rooms which really was wonderful. I also popped into the bar which was filled with slightly overweight men supping pints and booming at their mates. If you like that sort of venue - fill your boots!

My main praise goes to the night manager. At 4am I was so desperate for a pizza that I called every local pizza parlour. Finally one said they would deliver to me but the delivery man got lost as an old dog on his way. The night manager grabbed my phone and directed the poor guy on his moped for about ten mins right into the reception and my waiting hands. I should really have given him a slice to thank him.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark M, General Manager at Village Urban Resort Farnborough, responded to this review, August 1, 2014
Dear Guest,

Thank you for your wonderful remarks, which I have shared with our staff and the Night Manager. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

Kind Regards, Mark.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haywards Heath, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 24, 2014

We had booked this hotel for two nights (B&B), as it was close to the Air show (about a 10-15 min walk). Plenty of free parking was available and we were greeted warmly by the desk staff and quickly checked-in. We were given a room on the top (fourth) floor, facing south, with an exceptional view over the Farnborough Business Park which includes the Heritage Quarter where you can find the historic wind tunnel that was constructed in 1935, the old Farnborough Airport Building and a restored airship hangar frame (Shown in the photo).

The planes flew over and around the hotel as they performed their displays so we had exceptional views from the car park, our room and from the shopping centre near by.. for our first visit to the Air Show, we couldn't believe our luck!

The room was quite small for a double but they had gone for a minimalistic look so nothing was cluttered. There was one chair and desk which made up one side of a "bedside table", a smaller "bed side shelf" on the other with a larger shelf running behind the bed. Tea making facilities (supplied by Starbucks) sat on a small freestanding cube (sadly not near a power socket so we had to keep finding space for the kettle on one of the side tables) and a double cupboard that included hangars, shelving, a drawer as well as an ironing board, iron and hair dryer. The room had a floor to ceiling window with really good sound proofing! A small window could be opened but Air Conditioning was available too. Flat screen TV with sky box was housed in a wall mounted panel.

Things were “minimalistic” in the bathroom too, consisting of a walk-in ceiling mounted "Rain" shower with toilet and basin. Surface space was at a premium in here too with just one shelf running along the back of the sink/toilet and the room could have done with a couple more towel rails or hooks as there was only one small towel rail behind the door and one double hook on the back of the door. Hand and Bath towels were clean and fluffy, but no face towel/flannels were provided. The water pressure was not brilliant but it did the job. In addition to the usual complimentary toiletries, our room also had additional wall mounted containers with hand-wash, shampoo, and conditioner and shower gel.

The breakfast was buffet style and offered the usual continental breakfast of croissants and other pastries, cereals, fresh fruits, juices, a hot breakfast was on offer with two types of eggs, bacon, sausages, black pudding, tomatoes, baked beans, mushrooms and hash browns and copious amounts of toast, tea and coffee. The restaurant was clean and well laid out, looking stylish but not cold and the staff was quick to greet and seat us, getting tea and coffee on the table before we had sat down!

The hotel has its own pub, restaurant and Starbucks Cafe. The swimming pool and changing areas were very nice and clean.

Overall we enjoyed our stay here, although purely on a personal note, we found the bed too soft and the pillows too soggy and thin, but I have no doubt that had we asked for more pillows, they would have been supplied - we were only there for two nights so it wasn't a problem.

We would happily go back to this hotel again, however the Aviator Hotel is much closer to the pedestrian's access (Gate B). Having spent all day walking around the Air show in staggeringly hot temperatures, walking back to the hotel was quite a chore for us and we may consider something closer for the next time we go up.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark M, General Manager at Village Urban Resort Farnborough, responded to this review, August 1, 2014
Dear Guest,

Thank you for the great feedback and we hope to see you again in 2016 if not before.

Best wishes,

Mark.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole
1 review
5 of 5 stars Reviewed July 21, 2014 via mobile

This was a great hotel for the air show, most displays could be seen from the outside seating area.
Room 311 was excellent and it was overlooking the main hanger at the airfield.
Good size comfy bed, lovely bathroom with a walk in shower.
Check in was quick and easy, overall very pleased considering it was probably there busiest weekend of the year.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark M, General Manager at Village Urban Resort Farnborough, responded to this review, August 1, 2014
Dear Guest,

Thank you for the great feedback and we hope to see you at Farnborough Air Show 2016 if not before.

Best wishes,

Mark.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 13, 2014

Top notch shower at this hotel. It's like the other Village Hotels I've stayed at. They're all very very good. Good facilities, good staff, good space, good rooms, good breakfast. Also hired one of the meeting rooms this time which was also very well managed. Would definitely reccommend if staying in or around Farnborough

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark M, General Manager at Village Urban Resort Farnborough, responded to this review, July 21, 2014
Dear Guest,

Thank you for your kind remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay and especially the bedroom shower.

We look forward to welcoming you back soon.

Mark.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
Top Contributor
148 reviews 148 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed July 7, 2014

We had business in the area and had to stay here for several days. During that time, the room was not always vacuumed and the trash can was not always emptied. One day, we returned to find bed pillows still on the floor. The room was very, very small. The only drawer was a small one in the closet. The bathroom was so minimal that there wasn't even a hook to hang my nightgown on and there was only one small bar to use for all towels. We often did not receive two towels (even thought there were two of us in the room). The desk personnel were extremely rude and difficult. They claimed ignorance when I asked questions about the area. They called cabs for me, but nothing else. The fitness center is excellent: large pool with lap lanes, large aerobic area, free weight area, nice locker room facilities and fitness classes (if your schedule permits). Lots of locals seemed to like the place for parties and gatherings. If you are here for local business and intend to only sleep here (eat somewhere else), it may be practical for you. It is only a 4-5 pound taxi ride to the train station that will take you into London.

Room Tip: I think all of the rooms are the same.
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  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark M, General Manager at Village Urban Resort Farnborough, responded to this review, July 21, 2014
Dear Guest,

We take all feedback seriously, and sincerely regret that we did not meet your expectations.
Clearly we were not performing to our usual standards, and for that I sincerely apologize. I have reviewed your feedback in detail with our housekeeping and reception manager.

I hope we have the opportunity in the future to show you our usual standards.

Best Wishes, Mark.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Yorkshire
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 7, 2014

I booked this hotel as my family and I were going to a 25 year wedding anniversary celebration in Farnham. I chose this as it was the best value. It cost £85 for a family room including breakfast, use of gym, swimming pool, steam room and sauna. I also booked my mother in law a double room which cost £65. I booked through laterooms.com.

The hotel was clean, very modern and the staff were lovely especially with the children.

Our room was a king room with 2 pull out beds for our children. They were proper beds but low to the floor as these belong underneath the king bed. The beds were comfy.

The coffee/tea in the room was great and the bathroom was great.

The breakfast was lovely as there was plenty of choice. There were cereals, pastries, toast, yoghurt, fruit and a hot selection.

The surrounding area was also great as there was an ASDA, bowling alley and Wizzy World Soft Play Area all within a short walk.

The only negative thing I can think about was our view as through our window it was just a concrete wall but we were not bothered as we were only there a night.

Room Tip: If you don't want to look at a wall as your view then maybe room 103 not for you but my family d...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark M, General Manager at Village Urban Resort Farnborough, responded to this review, July 21, 2014
Dear Guest,

Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

Best Wishes, Mark.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Village Urban Resort Farnborough

Address: Farnborough Business Park | Pinehurst Road, Farnborough GU14 7BF, England (Formerly De Vere Village Farnborough)
Location: United Kingdom > England > Hampshire > Farnborough
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Farnborough
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Village Urban Resort Farnborough 3.5*
Number of rooms: 123
Official Description (provided by the hotel):
Village Urban Resort Farnborough is located just off the M3 motorway, only 1 mile from Farnborough Airport and Rail Station and just 38 minutes to London Waterloo by train. It is also close to the M25 and M4. Nearby attractions include Windsor Castle, Legoland and Thorpe Park. Village Urban Resort Farnborough has 123 stylish bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, state-of-the-art Health and Fitness Club, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 
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Also Known As:
Village Farnborough Hotel Farnborough
Village Hotel Farnborough

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