After spending out a lot of money for a group of people to go go-karting here, I am extremely angry at the way we have been treated! I have never met such a rude member of staff than one of the ones that works here. Her attitude was disgusting! On our second go round the track one member of the group was shown a black flag, straight after we were told to pull back into the pitstop, we assumed our 10 mins was up, or they wanted to discus the reasoning behind the flag, but we were told to leave the premises straight away. As stated in the safety briefing before hand groups are given 3
Black flags each before they aren't aloud back on the track. We were given no reason what so ever as to why we were told to leave. The group was safety driving the rest of the small amount of time we were on the track, even more so than certain other groups that were there that couldn't even grasp how to break and others bumping into each other constantly. This was booked as a surprise for my partners birthday and has been completely ruined. I will be calling tomorrow to make a complaint and will be wanting a full refund as this is absolutely disgusting. I will not be recommending this company to anybody and will be telling everyone not to use this company unless this issue is sorted!!!
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