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“Bit of a mixed bag, but good for families” 4 of 5 stars
Review of Four Seasons Hotel Hampshire, England

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Four Seasons Hotel Hampshire, England
5.0 of 5 Hotel   |   Dogmersfield Park | Chalky Lane, Dogmersfield RG27 8TD , England   |  
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Ranked #1 of 1 Hotels in Dogmersfield
westchester county, NY
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
101 helpful votes 101 helpful votes
“Bit of a mixed bag, but good for families”
4 of 5 stars Reviewed September 16, 2009

The biggest challenge for this property is that it is positioned as a country house retreat but doesn't fulfill on that promise. As previous reviewers have noted, the physical appearance of the addition belies any sense of English country house grandeur. Behind the boxy facade is a monstrous, institutional addition. And the setting on a hill with few mature trees (and towering electrical wires nearby) lacked any sort of pastoral charm.

The layout of the hotel itself is dreadful and you find yourself constantly walking in circles trying to get to the lobby or the restaurant. And the restaurants themselves aren't at all what I would have liked or expected. They are modern in style and completely at odds with what I had assumed was the overall concept of the property. So there is a disconnect between the marketing and execution.

Having said that, the staff and rooms were certainly up to the standards of the Four Seasons. I think that the hotel is especially well suited for families with young children. The kids club was a great resource that allowed the adults some down time. The pool area was fine for children but not particularly well sited on the property and the outdoor seating area was oddly cramped. We rented mountain bikes and had a nice tour fo the canal area. There are a number of decent pubs and restaurants within a short drive....I wouldn't eat at the hotel's charmless restaurant more than once.

In any event, despite being a bit of a mixed bag at the end of the day I would recommend the hotel based on its service, spa, rooms and location.

  • Stayed August 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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canterbury
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 14, 2009

This is the best hotel by far we have ever stayed in,We normally stay in marriott hotels as they allow one child in a rollaway bed in the same room which is getting harder to find these days but marriott hotels are normally always put out by this and never have the extra bed set up waiting for us on arrival.
The four seasons hampshire also accepted one rollaway bed included in the room rate which is why we booked but the difference with this hotel was they were very pleased for children to stay making them feel very much at home,When we checked in the receptionist handed my daughter a special entry pass for the games cottage which is a small house in the grounds with everything needed to amuse children pool table games fuseball etc,there are also childrens bikes a play ground tennis courts etc,And lots of space to run around in a very safe enviroment.
When we arrived in the room there were chocolate's for our daughter with her name hand written on a chocolate sheet and her own dressing gown and slippers which she was very impressed with,There is also kids for all seasons at the weekend's They have a special team that take children from 3 to 14 years off your hands for half a day and keep them amused,There are also pony rides as they have there own stables at the hotel but this is at an extra cost
The rooms at this hotel are all first rate they all have very comfortable beds full marble bathrooms with a seperate walk in shower and a big bath,Top brand toiletries robes slippers etc,You could turn up with just a toothbrush as everything else you would need is in the room,The rooms at this hotel are very much decorated in the classical style with tv's in a cabinet so if you are expecting big flat screens on the wall that is fashionable these days you will be dissapointed,Room rates depend on the size of the room and the views of the grounds,They start with mews rooms at £195 +vat that are just as good a standard as a more expensive room but are positioned at the rear of the modern part of the hotel on the first floor with views of the spa area,The best rooms have views of the rolling country side but you will pay extra for this in way of a more expensive room,Garden rooms are on the ground floor of the modern part of the hotel with an opening door onto the inner courtyard,Heritage rooms are on the first floor some having good views of the grounds and there are aound 4 or 6 executive suites on the corners of the modern wings these are very large rooms,All the other rooms/suites are in the original old part of the hotel manor rooms and suites.
The spa is fantastic i was reading a magazine beside the pool and there was an independent survey of the best spas in the uk and the fourseasons hampshire was ranked in the top ten which did not surprise me it really is fantastic,The weather was good while we were there so we spent most of our time beside the outdoor vitality pool which is basically a large jacuzzi with lots of different jets you can also swim directly into the large indoor pool without getting out,There is a steam room and sauna next to the pool and also the same in the changing area and experience showers etc,There are also relaxation rooms with complimentary fruit magazines newspapers etc and a first class fitness area with the latest equipment.
Previous reviewers have commented on the high costs at this hotel and we agree some of the prices are high but on reflection we think this hotel is very good value taking into account all the complimentary services on offer and the high standard of service,use of the internet in the business room is also free of charge,Unlike most hotels you just sleep in them and leave in the morning i would say this hotel is more like a resort as there are so many things to do or you can just relax like we did,We checked out at 12pm and the receptionist said we did not need to leave straight away and that we could use the spa if we wanted to so we stayed untill 7pm to avoid any traffic jams on the M25.
There is quite often book two nights stay a third for free deals at this hotel which makes it even more apealing,If price is a factor i would say there are ways to achieve value from this hotel if staying in the cheaper mews rooms especially if booked with the 3 for 2 offer but i agree if you spurge out here you may get a bit of a shock on checking out as some of the food prices are quite high,There was a bottle of wine for £780 on the room service menu you would not want to order that by mistake,We dined in the seasons resturant on one of our nights and had the taste of hampshire meal which was six course's for £49 a head which was the best meal we have ever had the second evening we had a meal in the bistro bar and the food was just as good at around £17 per main course but in a more relaxed surrounding,They also add 12.5 % to the final bill for service.
In Summary a first class hotel in a great location,Ideal for families but don't let this put you off if you are not taking children there are not lot's of screaming kids everywhere infact the hotel is so peacefull it's as if you are the only people staying there.
Lovely rooms and excellent service from all the staff,We are very much looking forward to returning very soon 10/10.

  • Stayed September 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darien, Connecticut
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2009

We stayed 4 nights at the Four Seasons, and it was a lovely experience! The rooms were so incredibly comfortable and spacious, staff were extremely friendly and helpful, and the grounds held plenty to keep us all entertained. While there, we rode horses, rode bikes, went swimming, took long walks, enjoyed the pool, and used the playground. And I could not believe how welcome my little daughter was. They offered her a box full of toys to choose from during check-in, they set a chocolate treat for her in our room the first night, gave her her own little bed, and provided her with her own bath toys. She was in heaven! What a difference it made to know we were in a family-friendly hotel.

If I have any complaints, it is this: We got a good price for the rooms, but once you are there, you do feel a bit captive (i.e., not many off-site dining options, etc.)...they charge you for just about everything. Three days of in-room internet access (not even wireless) was 45 pounds; breakfast was over 50 pounds for my husband and I. We pretty much expected this, but still... Despite these little quibbles, it was a wonderful place to stay! We traveled with friends, and they felt exactly the same way about how great this place was. I would definitely come back!

  • Stayed July 2009, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 6, 2009

It was an unexpected surprise in the middle of nowhere, really. I was at the Royal Ascot with colleagues and we were stunned by the property. Apart from the old world charm, an enchanting staircase, and parts of carefully preserved ruins from the old property...it really is worth getting up early and walking around a bit. The only thing to keep in mind is that there are no shops, etc within 'walking distance', so it's all about you, the great outdoors and the hotel property. Which is not a bad thing at all because the food is superb. If I wasn't there for work, nothing would be more relaxing. Highly recommended for a getaway weekend. The spa is FAB, and the service...excellent. I'm sure it would also be excellent to host an elegant affair.

  • Stayed June 2009, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Essex
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2009

My partner and I stayed at the Four Seasons Hampshire for 3 nights during June. They had a special offer - 3 nights for the price of 2. Our weekend was a gift so we were very lucky as it really was a treat. I must admit, the grounds were a little disappointing as the hotel just looked lost in a field. The hotel is very grand inside and typically English. I spent the Saturday in the spa and had a body scrub, massage and facial. It was so relaxing and the therapist was very professional and made me feel totally at ease. The only down side to the hotel which I guess alot of other people will also agree on is the price of food and drink. It really is crazy! We had breakfast on the first day and it came to £52.00! I only had granola, yoghurt, berries and a tea. My partner had a cooked breakfast. The next day, my partner had a toasted cheese sandwich and a cup of tea -that was £22.00! The food was very tasty but not sure it is worth the prices they charge. The main fine dining restaurant is very nice - we ate in there and the bistro. Both around the same price to be honest. We had a drive out the next day to see what the surrounding towns were like but not much around so it's really an ideal place to go and relax. I am not sure I would go back as it's very expensive for what it is but it was certainly a lovely weekend away.

  • Stayed June 2009, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 14, 2009

Just back from a weekend at this hotel and we enjoyed it immensely. I feel completely relaxed! Service is excellent! Ok, it's not the Cotswolds but if this hotel was in the Cotswolds you would never get a room! The surroundings are pleasant enough. The Spa area is really lovely. The indoor pool is the perfect temperature and the outdoor vitality pool was great fun (small pool with massaging jets). I'm 4 weeks away from baby no.2 so didn't make much use of the other services. Just wanted a change of scenary and a bit of a last splurge. Would have liked to have gone horseriding and had a go at Clay pidgeon shooting but maybe I can get back again, this time with the kids (the hotel appears to be extremely child friendly). My one big moan would be the food is very expensive. Not so much the Bistro, in which we had two lovely evening meals but we did avoid breakfast £24 +VAT and the general cost of juice, tea etc was way over the top.....

  • Stayed June 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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west yorkshire
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 9, 2009

Stayed at the Four Seasons for 5 nights in June. The location is picture perfect and after a long journey it was very welcome that you do not have to drive for miles once you get off the motorway but you are still very much in the countryside and away from it all. The Spa is fantastic with lots of nice extra touches such as iced water, fruit, lovely toiletries, robes, flip flops etc. The outside pool area is great for sunny weather and I was never in the pool with more than 3 other people so certainly never crowded. The room (Heritage room) was light, airy and spacious with a beautiful bathroom. What really makes the hotel though is the staff who could not be more helpful. It does not have the "stuffy" feeling at all. The service could not be improved and is of a very high standard. The food and drink is very expensive but you have to just factor that in when deciding whether to stay there. I found the food in the Bistro to be excellent. If you want to save money on food etc there are plenty of places in the area to try out. I would highly recommend the clay pigeon shooting which is great fun even for the inexperienced and taught by a lovely gentleman. I will certainly return and cannot fault the Four Seasons experience at all.

  • Stayed June 2009
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Hampshire, England

Address: Dogmersfield Park | Chalky Lane, Dogmersfield RG27 8TD , England
Phone Number:
Location: United Kingdom > England > Hampshire > Dogmersfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Dogmersfield
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Hampshire, England 5*
Number of rooms: 133
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Also Known As:
4 Seasons Hotel Hampshire, England
Four Seasons Hampshire England
Four Seasons Hook
Hook Four Seasons
Four Seasons Hotel Hampshire, England

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