The biggest challenge for this property is that it is positioned as a country house retreat but doesn't fulfill on that promise. As previous reviewers have noted, the physical appearance of the addition belies any sense of English country house grandeur. Behind the boxy facade is a monstrous, institutional addition. And the setting on a hill with few mature trees (and towering electrical wires nearby) lacked any sort of pastoral charm.
The layout of the hotel itself is dreadful and you find yourself constantly walking in circles trying to get to the lobby or the restaurant. And the restaurants themselves aren't at all what I would have liked or expected. They are modern in style and completely at odds with what I had assumed was the overall concept of the property. So there is a disconnect between the marketing and execution.
Having said that, the staff and rooms were certainly up to the standards of the Four Seasons. I think that the hotel is especially well suited for families with young children. The kids club was a great resource that allowed the adults some down time. The pool area was fine for children but not particularly well sited on the property and the outdoor seating area was oddly cramped. We rented mountain bikes and had a nice tour fo the canal area. There are a number of decent pubs and restaurants within a short drive....I wouldn't eat at the hotel's charmless restaurant more than once.
In any event, despite being a bit of a mixed bag at the end of the day I would recommend the hotel based on its service, spa, rooms and location.
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- Also Known As:
- 4 Seasons Hotel Hampshire, England
- Four Seasons Hampshire England
- Four Seasons Hook
- Hook Four Seasons
- Four Seasons Hotel Hampshire, England