We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great place to stay” 5 of 5 stars
Review of Premier Inn Manchester - Salford Quays

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save
You added Premier Inn Manchester - Salford Quays to your Saves list
Premier Inn Manchester - Salford Quays
11 The Quays | Salford Quays, Salford M50 3SQ, England   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Great deals online.
Ranked #2 of 18 Hotels in Salford
west yorks
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“great place to stay”
5 of 5 stars Reviewed January 4, 2013

stayed here for 2 nights with freinds.check was sraight forward very helpfull and chatty man.
rooms where very clean we had a family room 8 on ground floor,well suited for a family of 4
very comfy bed plenty of pillows and towels.
after a good nights sleep we had breakfast in the pub next door it was very good self service full english eggs where cooked to order all the food was hot and fresh.
we also had dinner here on the 2nd night which again was good value.
staff in both the pub and hotel were very freindly and helpfull.
a short tram ride to city center.
will sure use this hotel again.

Room Tip: the family room we had room8 ground floor was very good never heard a thing and this was newyears ev...
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daljet S, Manager at Premier Inn Manchester - Salford Quays, responded to this review, January 9, 2013
Dear Guest,

Thank you for your lovely comments about our Premier Inn. Our staff always welcome families and do our best to ensure your comfort whilst staying at Premier Inn Salford Quays, we understand travelling with children isn't always easy and like to make that extra effort so that families feel welcome and at ease whilst staying with us. Our team are very pleased you had such a good stay and hope to welcome you back again soon. I am delighted to keep hearing wonderful comments about our team members and it boosts team morale to know their efforts are appreciated.

Thank You once again,

Best Wishes,
Daljet Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

695 reviews from our community

Traveler rating
    424
    204
    50
    14
    3
See reviews for
185
312
22
74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Aylesbury, United Kingdom
1 review
3 of 5 stars Reviewed January 1, 2013

Normally we quite like premier inns and have stayed in many and always found them clean and comfortable. This one however was not. The sheets had blood stains on them which I think is unacceptable and the room smelt very damp. They knew from our booking that there was 2 of us staying but had only provided one set of towels. The bathroom was clean so one good point.
The breakfast was over £8 each and was provided in the adjacent beefeater. It was APPALLING. We actually cancelled our dinner reservation for that evening because of it. The plates were so filthy, not only could you see the dried on food on the plate but feel it all over it on the top and bottom. I suggest the dishwasher gets changed!! The food was running out and what was there was obviously left out for a long time...The scrambled egg had dried onto the hot plate. Again I think this is totally unacceptable for 2 breakfasts that cost over £16!
Won't be staying here again!

Room Tip: Holiday inn express was a much more pleasant stay
See more room tips
  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daljet S, General Manager at Premier Inn Manchester - Salford Quays, responded to this review, January 2, 2013
Dear Guest,

I am troubled to hear of the disturbance you experienced while you stayed with us at Premier Inn Salford Quays. Our reviews are usually of a high standard and I hope you will contact us directly at the hotel as I would appreciate discussing this with you further and finding a suitable apology, a Good Night Guarantee is offered to all our guests. With regards to breakfast, I will certainly be discussing this with the restaurant manager to ensure a repeat of your experience is avoided in future. Please contact me at Premier Inn Salford Quays on 08715278718, I look forward to your call.

Kind Regards,
Daljet Singh
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellesmere Port, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 31, 2012

Premier Inn, top on as usual at salford Quays.
We went to see White Christmas at the Lowry Theatre. The Premier Inn was a ten minute walk and next to it is a Beefeater Restuarant. Great value for money, staff excellent in both.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daljet S, General Manager at Premier Inn Manchester - Salford Quays, responded to this review, January 9, 2013
Thank you for taking the time to share your view of our hotel.

We are pleased you enjoyed your stay and found us good value for money. We look forward to seeing you again soon!

Thank you again for your warm response,

Best Wishes,

Daljet Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bracknell, United Kingdom
1 review
5 of 5 stars Reviewed December 24, 2012

In Brief, Great receptionist, extremely helpful, beefeater, excellently cooked steaks to perfection, room very nice , flat screen tv with freeview, quiet, superb breakfast, and every single member of staff extremely helpful and explained everything full, and oh, great beer!!. Price could be a bit better though, and should offer 'free' wi-fi in my opinion.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daljet S, General Manager at Premier Inn Manchester - Salford Quays, responded to this review, January 2, 2013
Dear Guest,

Thank you for a great review! I am delighted to hear the fantastic comments about your stay with us. I have passed on your comments to the team and thanked them for ensuring your stay was just right. To get a more affordable room rate, look out online for our £19.00 and £29.00 rooms and our special 'saver rate'.

Once again, thank you for taking the time to pass on such positive comments,

Best Wishes,
Daljet Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shropshire, England
Top Contributor
112 reviews 112 reviews
68 hotel reviews
Reviews in 57 cities Reviews in 57 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed December 24, 2012 via mobile

Excellent price of £19. Friendly reception staff. Short ride on the tram into Manchester for shopping and Chinatown. Vibrant atmosphere.
Clean and warm rooms right by the quayside. Beefeater next door for breakfast Parking. Convenient for the Lowry centre and Imperial War Museum.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daljet S, General Manager at Premier Inn Manchester - Salford Quays, responded to this review, January 2, 2013
Dear guest,

Thank you for taking the time to review your stay with us. I have to agree that our location is convenient for just about all of manchesters ammenities. As you mention we are a short tram ride into the city centre and have the wonderful Imperial War Museum, The Lowry theatre, shopping centre and gallery all on our doorstep. I am pleased you were able to take advantage of our fantastic room rates!

Thank you once again for such a glowing review, we look forward to welcoming you back through our doors in the future.

Kind Regards,
Daljet Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2012

A warm greeting on arrival. The receptionist couldn't be more friendly or helpful. Showed us the local attractions and booked us a taxi and then chased it when it was late.Room was spotless but would be better with a shaver point in the bathroom.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PISalfordQuaysTeam, General Manager at Premier Inn Manchester - Salford Quays, responded to this review, December 19, 2012
Thank you for your fantastic feedback.

We have a brilliant reception team that pride themselves on looking after our guests, as you have acknowledged in your review. It is lovely to hear that our staff are creating a lasting impression upon guests and made your stay pleasant. We are currently reviewing the situation with shaver sockets in the bathroom but until this is rectified we do have adaptors available at reception to be used in the rooms. Our reception staff are available around the clock 24 hours a day and are always able to rectify problems experienced by our guests.

Thank you again for your lovely review,

Best wishes for a Merry Christmas and Happy New Year
Daljet Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 10, 2012

Stayed for one night for a concert.

Upon arrival we had a warm welcome from a friendly receptionist. The room was clean and comfortable with good facilities, everything you will need for a short stay.
I booked a double room for my self, but had another last minute guest staying with me, it was not a problem and was not even mentioned.

Pros:
Convenient
Good Price
Comfortable room & bed
Good location easily accessible by tram
Friendly staff

Cons:
Only 30min free Wi-Fi
Water pressure in the bathroom taps was very low... Not much more than a dribble

Highly recommended for a short stay.

Room Tip: A room on the back of the hotel offers a view of the Quay if that is your thing. There is currently...
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PISalfordQuaysTeam, General Manager at Premier Inn Manchester - Salford Quays, responded to this review, December 12, 2012
Dear Guest,

Our Premier Inn team pride themselves on being efficient and effective at helping our guests, we are pleased you enjoyed your stay and felt welcomed into our hotel. We also appreciate all feedback and have actioned your comments about water pressure, this is currently being reviewed and should be fixed by the new year.

Thank you for your pleasant review and constructive advice, we hope to welcome you through our doors again in the near future.

Kindest Regards and Best Wishes for the new year,
Daljet Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Premier Inn Manchester - Salford Quays? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Manchester - Salford Quays

Address: 11 The Quays | Salford Quays, Salford M50 3SQ, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Salford
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Salford
#4 Business Hotel in Salford
#4 Romantic Hotel in Salford
Price Range (Based on Average Rates): $$
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Premier Inn, Priceline, Despegar.com and Booking.com so you can book your Premier Inn Manchester - Salford Quays reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Manchester (Salford Quays) Hotel Salford
Premier Inn Salford
Premier Inn Manchester - Salford Quays Greater Manchester

Owners: What's your side of the story?

If you own or manage Premier Inn Manchester - Salford Quays, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.