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“Good Hotel and Services” 5 of 5 stars
Review of Holiday Inn Manchester-West

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Holiday Inn Manchester-West
4.0 of 5 Hotel   |   Liverpool Street | Manchester, Salford M5 4LT, England   |  
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Ranked #11 of 18 Hotels in Salford
Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“Good Hotel and Services”
5 of 5 stars Reviewed September 12, 2013

I have been staying 8 days in this hotel. Good location for driving, free parking and WIFI.

More, in each floor, there is a ice-maker. Very convenient for making cold drink for oneself.

Services is good and the staff are helpful.

Recommend to stay in Manchester.

Steve (from Hong Kong)

Room Tip: no first floor, second and third are okay
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review, September 13, 2013
Thank you for taking the time to review your recent stay. We are so glad to hear that you enjoyed your visit, and we hope to see you again soon!

Kind Regards

Katie McKune
General Manager
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273 reviews from our community

Traveler rating
    52
    114
    66
    23
    18
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38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Newcastle-under-Lyme, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 1, 2013 via mobile

Free car parking and wifi (though quite a pain to renew the service every 24h), clean rooms, helpful staff, breakfast are average plus.

No swimming pool or extras. In proximity to major car routes and city centre.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, Hotel Financial Controller at Holiday Inn Manchester-West, responded to this review, September 9, 2013
Thank you for your lovely comments. Myself and the team are glad that you enjoyed your stay with us. |\we look forward to welcoming you back to the hotel in the future.

Regards

Laura Gleave
Financial Controller
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2013

After hours of travelling, hours of transporting our daughters stuff from her university halls to her house for a year. My husband and I were so impressed with the comfort and luxury of the room. The staff were very friendly and so were the other guests. We felt so relaxed after a tiring and stressful day we didn't want to leave. We will definitely go there again next year when we move her again if not before. We would highly recommend this hotel to anyone who likes a touch of luxury.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, Hotel Financial Controller at Holiday Inn Manchester-West, responded to this review, September 9, 2013
Thank you for your kind review. Myself and the team are glad that you enjoyed your stay and that you found the hotel relaxing after a busy day.
We look forward to welcoming you again in the future.

Regards

Laura
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Top Contributor
65 reviews 65 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 31, 2013

Strange location for a hotel of this standard. The surrounding area appears rather run down and none too celubrious, but with secure car parking I did not encounter any problems at all.
Very friendly staff and normal HI standard of accommodation. Very pleasant 2 night stay. Dined out with friends so can't comment about food services. Very good price deals to be had for advance booking.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, Hotel Financial Controller at Holiday Inn Manchester-West, responded to this review, September 9, 2013
We thank your for your kind review and are glad that you enjoyed your stay. we look forward to welcoming you back to the hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 28, 2013

We arrived early prior to the scheduled check in , but we had traveled from early hours , and were allowed check in early. The staff were very friendly upon arrival and we got our room key.
When we got to the room there was an overwhelming smell of stale smoke ,the air conditioning was awesome but room was tiny.
we went down for dinner that evening and there seemed to be an awful amount of flies flying around the restaurant ,which was very annoying.when we got back to the room , there were a number of flies present there too!!!
They offered a shuttle bus to old trafford before a game (which was actually dearer than a taxi to the same place) and also the shuttle was only one way which was ridiculous.The location was very bad and meant getting a taxi to everywhere.
We had a good stay , but wouldnt return to the hotel or recommend anyone staying there.

Room Tip: Dont Go,choose another hotel!
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review, September 13, 2013
Thank you for your review. I am so sorry to hear that you did not enjoy your stay. We aim to have everyone checked in as soon as possible, however on the weekend n question due to Pride Weekend and Football some guests were a bit reluctant to check out and some check in's were delayed. Please accept our apologies for this.
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Cheltenham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 27, 2013

If you need a clean room and a pleasant welcome this place will do. Free wifi and free parking. I would suggest you eat elsewhere - dinner service was slow, steak pie was good but overpriced, first table was sticky, sticky toffee pudding for dessert was not sticky and rather disappointing. Breakfast was better but the air con was not working despite it being sweltering.

Room Tip: Ask for a room facing rear away from road
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review, September 12, 2013
Dear greenbeck,

Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 26, 2013 via mobile

First time using Holiday Inn & I was very pleasantly surprised! On arrival we were told we had booked a twin room - which wasn't the case as we had booked a double but the lady on reception changed it straight away. Room was very clean, equipped with everything you'd need. Bed was really comfy. We returned from our night out & had another couple of drinks in the hotel bar and the guys who were working were very pleasant & chatty - nothing was too much, they were really helpful. An all round great hotel in a great location! Taxi into town was only £6. Definitely much better than the likes of Travel Lodge/Premier Inn & would stay here again with no hesitation! Well done Manchester West :)

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie M, General Manager at Holiday Inn Manchester-West, responded to this review, August 27, 2013
Thank you for taking the time to write such a lovely review. Myself and the team are so happy to hear that you enjoyed your stay with us and your time in Manchester.

We look forward to welcoming you back soon!

Kind Regards

Katie McKune
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Manchester-West

Address: Liverpool Street | Manchester, Salford M5 4LT, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Salford
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Salford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Manchester-West 4*
Number of rooms: 82
Official Description (provided by the hotel):
The Holiday Inn Manchester West is located close to many popular attractions in Manchester including; Old Trafford - the home of Manchester United football club, The Imperial War Museum, The Lowry Theatre and bustling Salford Quays and Media City. The hotel is only a 5 minute drive from Manchester City Centre where you can enjoy extensive shopping or take in a concert at the MEN Arena. We are also only a 20minute drive from The Trafford Centre. The Holiday Inn Manchester West offers a relaxing yet stylish bar area and our dining menu is available all day. Wifi and Car Parking is available to all guests on a complimentary basis. The hotel is located close to the M602 and M62 motorways, and is 8 miles from Manchester International Airport. ... more   less 
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Also Known As:
Holiday Inn Manchester-West Hotel Salford
Holiday Inn Salford
Salford Holiday Inn
Holiday Inn Manchester-West Salford, Greater Manchester

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