Booked 7 rooms with friends and family. When we arrived none of the rooms were ready. We came back 3 hours later (3:30pm) and still only 3 of 7 rooms ready. Reception staff unhelpful and offered no apologies and even went as far as too lie to us about saying the rooms would be ready at 1pm. Twin room was booked and we received a double. Another couples room was already occupied, then second room was being cleaned and the third time they eventually got an empty room! Complaints to reception fall on deaf ears. Hotel is basic. Bathrooms grubby and scum marks in bath and tiles. Only one plug point in the whole room!!! Paying nearly £100 a night each we were very disappointed. We stay at the ibis regularly and will be returning there rather than this poor excuse of a budget hotel in the future. Poor, poor service which could be improved if staff gave a monkeys about the paying customers. Definitely skip this hotel.
- Official Description (provided by the hotel):
- Whether you come for business or to watch a football game or visit the Granada Studios, 2-star CAMPANILE HOTEL-RESTAURANT MANCHESTER– Salford has everything • Reception open 24 hours (night porter) • Free outdoor parking • Handicapped facilities • Restaurant capacity: 80 people • 2 conference rooms (Capacity: 50 people) • Conference room equipped with WIFI connection, easel board, video projector (paid rental), TV, DVD player, etc... • Bar • Terrace • Infant cots available, upon request on reservation • Free WIFI access (ask Reception for information) ... more less
- Reservation Options:
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- Also Known As:
- Campanile Manchester Salford, Greater Manchester
- Campanile Manchester Hotel Salford