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Copthorne Hotel Manchester: Traveler Reviews


Clippers Quay | Salford Quays, Salford M50 3SN, England
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52% Recommend
3.0 of 5 stars 126 reviews
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Avoid at all costs

Copthorne Hotel Manchester

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1 of 5 stars
stevewynne   5 contributions
London, UK
Dec 5, 2005
4
people found this review helpful

I can honestly say that The Copthorne Manchester is the worst hotel I have stayed in for a very long time.

It’s classed as a four star. Lord knows why, but it is. So you expect a certain level of service, comfort, décor, atmosphere - you know what I’m talking about.

From just entering reception you’re taken back to 1983 when mirrors and gold were the epitome of taste and style. Reception is handily placed so that any more than 4 people waiting to check in and you’re standing outside the main door.
The main treat is reserved for the rooms. Ringing in my ears is the description : “This excellent, modern, 4-star hotel…..”
We were lucky enough to stay in one of the superb ground floor disabled bedrooms.
What do I start with ? The beautifully appointed rooms with pink doors, flowery wallpaper I remember from motels twenty five years ago or the lampshades that e-bay would have difficulty shifting.
And then the bathroom. A sink for a 3 year old matched with red, broken tiles, a leaking shower that my Granddad installed one weekend and didn’t have the right tools, no shampoo, and a light that seemed to be stolen from the M6 motorway.
We were delighted to find that the doors and walls are made from bits of paper, so we especially enjoyed the couple talking next door and anyone walking past our room – every step, every breath. Bliss !

But it’s not all bad surely ? The bar with seating for about 30 people was ideal for a hotel with 166 bedrooms. And why would you want to go anywhere else when a bottle of the worst French wine bought at wholesale for £1.29 is a snip at £15.95 and delicious it was too. On some chips.
Talking of food, why wouldn’t you indulge yourself with a delicious ham sandwich – £6.50 but that does include some stale, tasteless tortilla chips that were found on the floor.

When I checked out I was asked if our stay was OK. I replied, it was, OK. The member of staff was a little taken aback and apologised. I told her there was no need to be sorry but what were the areas of the hotel she thought were great. Needless to say the reply concurred with my thoughts.

With a choice of some great hotels plus the Malmaison, Radisson, Hilton and even the Novotel and Campanile chains, I would choose any of them over the Copthorne/Millennium in the future.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay December 2005
  • Member since November 01, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Abysmal & Cold!

Copthorne Hotel Manchester

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1 of 5 stars
A TripAdvisor Member
London
Nov 25, 2005
3
people found this review helpful

The room was freezing and the hotel had not a single heater to give us. We had a baby with us and they seemed indifferent to that! The staff behjaved as if they just didn't care. I would never stay here again and would never recommend it.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay November 2005
  • Member since November 25, 2005
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Pricey but nice

Copthorne Hotel Manchester

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3 of 5 stars
A TripAdvisor Member
Belfast, Northern Ireland
Nov 8, 2005 | Trip type: Business
4
people found this review helpful

First trip to Manchester. Stayed for 3 nights on business.
Rooms clean and adequate. Staff friendly, the restaurant 'manager' was very pleasant. Restaurant a little expensive but the food was very good. Especially nice to sit in the area
overlooking the canal at night.
Breakfast options not great only choice of full or continental at £15.95, when just tea & toast would suffice.
Short 5 minute walk to area behind the hotel which located 3 or 4 different restaurants.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay October 2005
  • Member since September 27, 2005
  • I recommend this hotel for Young singles, Tourists
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Fine for an overnighter

Copthorne Hotel Manchester

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3 of 5 stars
A TripAdvisor Member
Chester
Nov 7, 2005
4
people found this review helpful

I stayed at the copthorn on nov 5th 2005 for 1 night. having read the reviews before my stay I now feel obliged to give my opinion.

it is a questionable 4*, however I found the staff polite and helpful. The room decor wasn't bad (walls are thin though), bed v comfy The bathroom did look dated and in need of a refurb compared to the rest of the bedroom but the showers were great all in all our short stay was fine.

If you are looking for a romatic weekend away then I would advise you to stay elsewhere. if you need a place to stay for the football or an event or shopping, providing you can get this place at the right price I would recommend it, but then we just used it as a place to crash. We had an executive double room, which cost £69 room only (booked via a late deal website).

There are better hotels out there I'm sure but this is fine providing you're not spending (and expecting) loads. hope you find it useful.

  • My ratings for this hotel
    • 3 of 5 stars Rooms
  • Date of stay November 2005
  • Member since November 07, 2005
  • I recommend this hotel for Tourists
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Disappointing

Copthorne Hotel Manchester

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2 of 5 stars
Irish007   3 contributions
Dublin
Nov 3, 2005
1
person found this review helpful

This hotel is definitely not a 4 star hotel, The rooms seemed very dated the beds were not that comfortable and the bed linen was faded. The bathrooms were not very impressive we had two rooms during our stay and the showers in both bathrooms were broken and there were no toiletries in either bathroom.The sound proofing of the rooms was very bad we could hear everytime someone around us opened or closed the door to their rooms. The hotel is close to Old Trafford and the staff were very helpful. Overall we had a pleasant stay but felt that the hotel did not match up to either the photos or descriptions on their website.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay October 2005
  • Member since November 03, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $79 (year-round)
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Copthorne Hotel Manchester Also Known As

  • Copthorne Hotel Salford
Address: Clippers Quay | Salford Quays, Salford M50 3SN, England
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