Stayed at the Copthorne Clippers Quay last night, and it was really a stay of half and half! Half good, and half bad!
Good points: Great evening food in the restaurant, great serving staff, free parking, very close to Man U football ground but not TOO close, VERY QUIET nights sleep (we were on the Quay side), nice view over Quay out of hotel room.
Bad points: Carpet in room was literally threadbare - was very unpleasant to walk on barefoot when going to the bathroom in the night. Also shower leaked and would dribble cold water on you when in the shower. Both points were raised with reception staff upon checkout but rather than an appology we just got 'yeah we know'. Err great, if you know about it, DO something about it.
Further bad points were a slightly disorganised breakfast service - no-one to greet guests and give them the run through, as hostess also seemed to be clearing tables, however lots of tables left dirty, and considering we were only 1 hour into the breakfast open hours, it didn't bode well for any one turning up after us.
Rubbish in lift to rooms - broken plastic fork from someones takeaway by the look of it - was there when we went to breakfast, still there when we came back, and still there an hour later when going to checkout - and seeing as staff got out of elevator when we got in each time, you'd think in the space of 2 hours they could sort this out.
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- Also Known As:
- Copthorne Hotel Salford
- Copthorne Hotel Manchester Salford, Greater Manchester