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“Basic Accommodation” 3 of 5 stars
Review of Premier Inn Manchester - Hyde

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Premier Inn Manchester - Hyde
Stockport Road | Mottram, Hyde SK14 3AU, England   |  
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Rooms from £56
Ranked #1 of 2 Hotels in Hyde
London, England
Top Contributor
95 reviews 95 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
52 helpful votes 52 helpful votes
“Basic Accommodation”
3 of 5 stars Reviewed January 27, 2014

These chains are much of a muchness and whilst the management go to great lengths to 'make' the staff appear to care, their renumeration is pretty poor and therefore you get what you pay for... The entire stay was average and felt like we were constantly being pressed to 'add good comments' to the survey...

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, February 1, 2014
Thank you for your time to write review about Premier Inn Manchester Hyde. I am sorry to hear that you found our hotel average and we made you feel that you have to add good comments. I would like to ensure you that we just really care about our guests. Thank you for your comments. Kind Regards Pavla Plskova (Operations Manager)
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247 reviews from our community

Traveler rating
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    37
    9
    8
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Any
English first
Hereford, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 27, 2014

The rooms are up to standard but the restaurant lets it down waited 55 minutes for food to come no apology and then at best average quality, but good value. Reception is very helpful and location handy.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, February 1, 2014
Thank you very much for your Comments regarding the Premier Inn at Hyde, My team will be delighted to hear that you enjoyed your stay. I was sorry to hear about your experience in the restaurant at premier Inn we take all feedback seriously and are working hard to make changes that will improve the service we offer. We are working closely with our Restaurant Partners and are committed in supporting them to deliver the high standards Premier Inn expects.Kind Regards Pavla Plskova (Operations manager)
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Reading, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 31, 2013

We stayed 28th-30th in room 6 to visit family and deliver presents from Santa ( he left a lot with us as he was running out of time...).

Room was spotless, staff v friendly and great value for money (28£ a night and 3£ for 24h wifi).

Car parking was ample and Tescos across the road v handy. Room was around the back so v quiet - surprisingly so since the hotel is on a roundabout!

We didn't eat in so I can't comment on the food.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, January 1, 2014
Thank you for taking the time to write a review for our hotel

I am delighted that you had a great stay with us, I will pass across the good comments, and team will be as delighted as me. I am sure housekeeping team would love your comments about spotless rooms, as they work hard to achieve our standard.
We look forward to welcoming you back in the near future.
Kind Regards Pavla Plskova (Operations Manager)
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York, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2013

second stay at this hotel this year, family room is a good size however onr of the beds is a fold up camp bed, this was very uncomfortable for my 13 year old daughter and every time she turned over it squeaked and woke the whole family up. Also the window let in a draft so we had to move the bed in the middle of the night. When we checked in we were told of the 'Good night Guarantee' have a good sleep or you do not pay, when i told the girl on reception she just smiled and told me that she knew the camp beds were not any good and yes it was windy and she was expecting many complaints. I didn't complain about the wind I complained as the window did not keep the wind out of the room!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, January 1, 2014
Thank you for your review on your recent stay with us.

At Premier Inn it remains our main objective to provide guests with a comfortable stay with high level service.

Myself and team sincerly appologise that on this occasion we failed to provide this to you. (Following to our telephone conversation, I would like to ensure you that Refund was proceed under Good Night Gurantee, as I mentioned it might take 3-5 working days)

Your feedback is very much appreciated as it enables us to improve standards.
Thank you and I hope to welcoming you back in to Premier Inn in the near future.
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Bangor, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 28, 2013

Welcomed with big smile late on Boxing night, processed quickly and thoughtfully so we could get to bed. The room was spotlessly clean and ready for the four of us with everything we would need. We would definitely stay again

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, December 30, 2013
Thank you for your review. I am happy to hear that you found our rooms clean, and staff smiley. I am glad team went out of their way to accomodate your needs, i will pass on your comments to the team as its always nice to hear that we have made a difference. We all hope to see you back in new Year. Kind Regards Pavla Plskova (Operations Manager)
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Prestwich, United Kingdom
1 review
5 of 5 stars Reviewed December 27, 2013

excellent, staff friendly and service is 100% genuine, would use again without hesitation.Staff remember you from previous stays, all show they are there to provide you with a service and will go the extra mile to help if they can.


  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, December 30, 2013
Thank you for your time to write review. I am very happy to hear you had a a great stay and found our team friendly. I will pass your comments I am sure they would be delighted. Kind Regards Pavla Plskova (Operations Manager)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 24, 2013

Stayed here for 3 nights over christmas as i have family in bredbury.
On arrival the staff was great. Cost £75 for 3 nights for 2 adults. Room was big with tea/coffee making equipment. Bed was very comfy, i did have to ask for more pillows as i am asthmatic and i had a cold on this visit so need to be propped up in bed.
We had 2 good meals at the Fayre & Square next door. They was good and tasty, didnt have to wait long for food 10-15 mins.
Had a continental breakfast which was plenty of choice.
Average drink prices at the bar.
Good staff.
Plenty of car parking.
Theres also a Mcdonalds next to the pub and a large tesco across the road. Both ideal for food if you dont want pub grub.
Great place will call again.

Stayed December 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, December 30, 2013
Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Manchester Hyde Premier Inn. Kind Regards Pavla Plskova Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Manchester - Hyde

Address: Stockport Road | Mottram, Hyde SK14 3AU, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Hyde
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Restaurant
Hotel Style:
Ranked #1 of 2 Hotels in Hyde
Price Range (Based on Average Rates): $
Number of rooms: 83
Official Description (provided by the hotel):
Located at the end of M67, with excellent transport links to the rest of the Manchester area. This hotel is ideally positioned for a visit to Manchester and the Peak District, leading directly on to the Trans Pennine Trail. Conveniently located, Premier Inn Manchester (Hyde) is near Godley Train Station, providing a 20-minute journey to Manchester city centre. Wacky Warehouse hosts children's activities, next to the hotel. Some of the comfortable rooms at Premier Inn can accommodate 2 adults and 2 children (under 16 years). The 2 children are also served a free full breakfast, when accompanied by an adult eating a full breakfast. The full all-you-can-eat breakfast includes cooked items, vegetarian options and a wide continental selection. Premier Inn Manchester (Hyde) is next to the Mottram Wood restaurant, serving good value food in a welcoming environment. There is free on-site parking, interconnecting rooms and a 24-hour reception at this Premier Inn. ... more   less 
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Also Known As:
Premier Inn Manchester (Hyde) Hotel Manchester

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