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“Mostly does what it claims” 3 of 5 stars
Review of Premier Inn Manchester - Hyde

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Premier Inn Manchester - Hyde
Stockport Road | Mottram, Hyde SK14 3AU, England   |  
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Rooms from £56
Ranked #1 of 2 Hotels in Hyde
Cambridge, United Kingdom
1 review
“Mostly does what it claims”
3 of 5 stars Reviewed January 14, 2013

+ easy to find, room and bathroom very clean, not aware of noise from inside the hotel.

- some traffic noise from nearby road, not a problem until about 6am. Avoided restaurant - bad reviews and menu looked grim.

Overall - corresponded to expectations and served its purpose.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, February 2, 2013
Thank you for taking time to share your view of our hotel. I am happy to hear that you enjoyed your stay. Our housekeeping team are trained to deliver high quality clean rooms. I would like to inform you that we just had new windows fitted, so it will help to keep traffic noise down. Thank you again for your response and me and my team are looking forward to see you in future. Best wishes Pavla Plskova Operations Manager
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247 reviews from our community

Traveler rating
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    87
    37
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Any
English first
Reading, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 7, 2013

Very clean - great location, Quiet bedrooms, even though we were overlooking the rounabout and on the ground floor. McDonalds, Pub fare and Tesco's within walking distance.
Comfy beds and clean bathrooms - honestly for someone used to Marriotts I was impressed! Slightly cold in the bedroom at night but thats the only thing I could possibly take issue with.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, January 14, 2013
Thank you very much for your review. I am delighted that you enjoyed your visit at Manchester Hyde Premier Inn. I look forward to welcoming you back very soon, Pavla Plskova Operations Manager
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Ellesmere Port, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2012

This hotel was very clean and the staff very friendly.
Stayed 1 night nothing too much trouble
We were regularly asked by different staff if all was ok with our room even the housekeeping staff the following morning.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, January 14, 2013
Thank you for your kind comments and compliments about Premier Inn. I am happy to hear that you enjoyed your stay at Manchester Hyde Premier Inn and i look forward to welcoming you back again soon. Kind Regards Pavla Plskova Operations Manager
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Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed December 18, 2012

Stayed here two nights,room was spotlessly clean,all the staff were extremely courteous and very helpful,breakfast was excellently prepared and presented by very attentive staff.
We would not hesitate in staying here again all in all a very pleasant weekend was had at premier inn,Hyde.Manchester.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, December 21, 2012
We are delighted that your stay with us was a good one.Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future Kind Regards Pavla Plskova Operations manager
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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 16, 2012 via mobile

This isn't the first time we've stayed in a Premier Inn - we stayed in one in Birmingham and had no complaints at all. In fact, quite the opposite, we had a great night's sleep and woke up fresh and ready for the day.

The same cannot be said for our stay in Hyde. There was nothing wrong the room itself (apart from no bottled water or phone to reception) it was the usual purple offering. However, it became obvious very quickly that the walls were paper thin, the windows were woefully inadequate, and the bed was very uncomfortable (even though the Birmingham one had been fine). The problems began the second the light went out - rowdy people being kicked out the adjoining restaurant getting taxis. That was midnight. 2 hours later a group of rowdy guests arrived and seemed to be unloading their car for hours. They then went out again at 5, rowdy again. Then at 6.30 the laundry delivery van arrived and spent god knows how long unloading as loudly as he could. Even in between these events that woke us both up, there was constant creaking, flushing, banging of doors, and the guest from next door snoring. Now we realise all of the above are only natural but the hotel is woefully inadequate when it comes to sound proofing. The knock on effect - no sleep at all.

For some reason there is no phone in the room - what if there is an emergency?!

We might have been very unlucky with our room but there's no excuse - a hotel is only supposed to do one thing and that's provide the setting for a good night's sleep.

In the hotel's defence they gave us a fill refund no questions asked. The worry for us is next time we book a hotel we won't know what we will get with Premier Inn.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, December 21, 2012
Thank you for your review. At Premier Inn it remains our main objective to deliver a high level of service in all our establishments, both in our hotels and restaurants, and we do apologise that on this occasion we failed to do this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet all our customer’s needs. Kind Regards Pavla Plskova Operations Manager
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Milton Keynes, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 9, 2012

Very friendly welcome; everything as you would expect from Premier Inn. All for £29 for the night and therefore very good value. Excellent breakfast at reasonable price. Even got a chocolate lollipop and glass of bubbly for the 50,000th room at Gatwick (or some thing like that).

Stayed December 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, December 21, 2012
Thank you very much for your review. I am delighted that you enjoyed your visit at Manchester Hyde Premier Inn. I look forward to welcoming you back very soon, Pavla Plskova Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winterton
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 7, 2012

We stayed here as we were going out for a meal in Manchester and it meant easy route picking for work the next day.

The staff were superb and the room itself was immaculately clean.

Our only gripes are very limited tea bags, milk nd sugar in the room and the price compared with other budget hotels.

As you can see the first gripe is very petty and would have been very easily resolved had we bothered I am sure. As I said the staff were excellent and helpful.

The second gripe needs a sea change from the management at a high level. f the prices were more competitive then I would use them every time.

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  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde-PremierInn, Manager at Premier Inn Manchester - Hyde, responded to this review, January 14, 2013
Happy to hear that you enjoyed your stay at Manchester Hyde Premier Inn. Me and my team look forward to your next visit. Kind Regards Pavla Plskova Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Manchester - Hyde

Address: Stockport Road | Mottram, Hyde SK14 3AU, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Hyde
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Restaurant
Hotel Style:
Ranked #1 of 2 Hotels in Hyde
Price Range (Based on Average Rates): $
Number of rooms: 83
Official Description (provided by the hotel):
Located at the end of M67, with excellent transport links to the rest of the Manchester area. This hotel is ideally positioned for a visit to Manchester and the Peak District, leading directly on to the Trans Pennine Trail. Conveniently located, Premier Inn Manchester (Hyde) is near Godley Train Station, providing a 20-minute journey to Manchester city centre. Wacky Warehouse hosts children's activities, next to the hotel. Some of the comfortable rooms at Premier Inn can accommodate 2 adults and 2 children (under 16 years). The 2 children are also served a free full breakfast, when accompanied by an adult eating a full breakfast. The full all-you-can-eat breakfast includes cooked items, vegetarian options and a wide continental selection. Premier Inn Manchester (Hyde) is next to the Mottram Wood restaurant, serving good value food in a welcoming environment. There is free on-site parking, interconnecting rooms and a 24-hour reception at this Premier Inn. ... more   less 
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Also Known As:
Premier Inn Manchester (Hyde) Hotel Manchester

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