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Lower Brook House: Traveler Reviews


Lower Street, Blockley GL56 9DS, England
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Best fare found from Newark to Bristol: €446

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81% Recommend
4.5 of 5 stars 28 reviews
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Don't waste your time or money..or soul...

Lower Brook House

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1 of 5 stars
JRich174   41 contributions
London, United Kingdom
Sep 11, 2006 | Trip type: Couples
7/14 found this review helpful

Having spent just one night in this B&B in September 2006 we thought that it was our right to report back to you with a warning...do not stay here!

And here is why...
My partner and I decided, after searching the internet to find somewhere to stat for one Saturday night, to celebrate our 1 year anniversary, the Lower Brook House would be a good option! After seeing their internet site which boasted five (yes, five!!) AA diamonds aware as well as 'snippets' from other well known newspapers boasting about the B&B that it would be a perfect place to stay!
(Though, do bare in mind that these reviews are dated, thus being that they have not had a good review in some time!!, not surprisingly!)
Not only did the B&B boast all of the above, but also on the internet site it states quite proudly that there is fresh fruit in the room, along with home made biscuits, and fluffy towels.
Though, in the harsh cold reality, yes ok, it had these things. sort of..we had 4 old apples, 2 cookies, and the towels were anything BUT fluffy!
So anyway..let me give you more of a break down/overview on our visit. Up on arriving, from the outside the premises look very inviting, a typical 'chocolate box' cottage with a running brook (hence the name, Lower Brook I guess!) right a the end of the front garden.
Having hauled our bag from our car, we continued up the stone cobbled path to the front door, which was open. Upon entering, we were greeted by whom we can presume was Anna (from the owners, Anna and Julian), though she did not introduce herself!
The entrance hall was nice, with a stone flooring (original?) and nice decor, to the right was a small lounge with an open fire, which was not burring (would of been nice to smell that!) the lounge housed two small brown leather sofas with large pillows. (Please try an ignore the children's toys in the corner of the room!)
We were then promptly led up to our room...now before I go on about the room, lets just state, the room we had was the 'Colebrook' suite, this was not our first choice, but upon booking this was the best they had which I think is 4 down from the 'top of the range' room. Still the room did cost us £130 for the night, so for this sort of money I would expect a nice room, not too posh but clean, pleasant with a nice comfortable bed.
However, upon entering the room, we found that it was cramped, with a four poster bed which barely fitted in into the room, there were dead flies on the floor, along with some live flies flying around. Now ok ok, I know what you are thinking, they can not help it if flies come in through the window, well no, agreed, but the dead ones? Hmm..
Anyway, Anna (?) left us to it..and left. Upon closer inspection we found that there was alot of dust in the room, over the surfaces, that some of the furniture was chip board covered over with a cloth and that it smelt damp.
Now, we get on the bathroom, oooh the excitement(!), we entered to find that the bah, of all things, was 'earthed' by an cable..hmmm, also that we had one small bar of soap and two posh(ish) looking shampoo's. Hardly what I would expect from a £130 room! Not only this, but in horror, the old wall paper was coming away from the walls, and it was dirty and dusty also!
Anyway, we left the room, trying to smile, and went for a walk, looking forward to our evening meal that we had booked at £25 for a three course meal, including coffee and chocolates.
Having read some good reviews on the food, at 19:30 we wondered down for food. The food, was sadly, as per the rest of the experience, very average. They have tried so hard to bring the reputation they used to have whilst having a good chef from the Savoy working there in the early days, but have failed miserably. Not enjoyable at all. When you are trying to create nice looking meals, you also have to have the food quality/quantity to match it.
Also, the dining room was very small and compact, so there really was no privacy, and people felt like they had to be quite, in a library style..
Anyway, we ate it, and went back to our 'delightful' room for an awful nights sleep on what can only be described as an AWFUL mattress...
So, we wake up and wonder down for breakfast, hoping that it would be some what better than dinner the previous eveing..and it was..yes, a positive, it was actually ok..we both at the Cotswolds breakfast (basically a fully cooked breakfast)...
Guests are not allowed to check in until 4pm,. and must check out for 10:30am...a but late and a bit early for a Sunday? You decide...
Stay away..be warned..you will regret it..

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 11, 2006
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from frednred, Owner
(Management representative)
Apr 15, 2008
This room has been fully refurbished since this review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €146 (year-round)
Room slightly disappointing, great food though!

Lower Brook House

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4 of 5 stars
Revelstone   32 contributions
Cheshire
Jan 5, 2006
5/12 found this review helpful

We booked a 4 poster room (Colebrook) but it was small and dingy with a horrible bathroom that clearly needed refurbishment and smelled stale and musty. This was not worthy of a 5 diamond rating. We changed to a tiny room called 'Snugborough' and this was lovely with a new shower room and beamed ceiling (REALLY tiny though). I thought they might reduce our bill as this was a cheaper room than the 4 poster, but they didn't so it was rather overpriced and I didn't feel like arguing about it as we had had such a nice stay. The food was amazing, as was the service. Anna is an wonderful cook and Julian an excellent host. This is a lovely house and garden in a magical village. Would recommend it but beware, the rooms are of varying standards and a bit pricey for the size.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay December 2005
  • Member since November 25, 2005
  • I recommend this hotel for An amazing honeymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from frednred, owner
(Management representative)
Apr 15, 2008
This bedroom has been fully refurbished since this review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €146 (year-round)
Wonderful Break

Lower Brook House

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4 of 5 stars
Grahamofherts   6 contributions
Hertfordshire
Sep 27, 2005
16/18 found this review helpful

Just had a 2 night break at Lower Brook House and it was heaven. Julian and Anna the owners could not have been more friendly and the service they provide is second to none. The room we had on the top floor was ideal - 4 poster, large well equipped bathroom, quality furnishings and towels and breathtaking views over the village and countryside.. The food cooked by Anna is just right quality and quantity spot on - menu is fairly limited but for a 2 night break that is no problem. Breakfasts to die for. Only a small hotel but well worth a visit

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay September 2005
  • Member since March 07, 2005
  • I recommend this hotel for An amazing honeymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €146 (year-round)
Overrated

Lower Brook House

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3 of 5 stars
A TripAdvisor Member
UK
Jul 17, 2005
8/27 found this review helpful

We got a cheap room on a late room website and read excellent reviews about the place, so we were really excited.

On the plus side, the village was magical. Hardly anyone knows it so it is well away from other popular tourist hotspots. The view from our standard room was stunning and the gardens were nice. The breakfast was cooked to perfection - smoked haddock and poached eggs.

On the negative, I found at least 14 dead woodlice and a massive dead fly on the carpet below the window. I know this was a standard room, but this was sick. The bathroom was dark and dingy and reminded me of my old student digs. Not what I would expect from an AA 5 diamond rated place.

The dinner was a big let down. Far too fancy and too expensive for its own good. The menu combinations were strange. A simpler, cheaper menu would have been better. When you have such good local ingredients, why mess around with them? eg trout wrapped in prosciutto, risotto cakes filled with Italian cheese. They sound nice, but they tasted strange when served with mixed vegetables. We would have been better off eating in the pub up the road.

The place seemed a little too fake. The owners asked all the guests the same questions, but it seemed as if they did not care about the responses they were going to get. "Jolly good" was the phrase of the day. The decor was fake too. In our room, those cheap plates you see on the back of Sunday newspaper magazine supplements with pictures of African animals. In the restaurant swing music and paintings of Parisian street names. All in a cottage in the middle of the Cotswolds.

Why not keep it all simple and natural?

In short, this is a homely country cottage run with a commercial business feel. It did not deserve the 5 diamond AA rating it got. My advice would be to stay there if you get a cheap deal, and then only eat the excellent breakfast.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
  • Date of stay July 2005
  • Member since July 16, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €146 (year-round)
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Lower Brook House Address

Lower Street, Blockley GL56 9DS, England